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IP-Home personal account - connecting services and managing them. Personal account Ip Home Login for legal entities

"Ip-Home" is an Internet provider operating in the South-East of Moscow and the region. By concluding a cooperation agreement and opening access to the Ip Home personal account, each user gets the opportunity to manage the services provided and resolve technical issues online, without the need to personally visit the client center.

Possibilities of a personal account

The functionality that the Ip Home personal account has includes the following actions:

The ability to control the state of the user's personal account (to see information about credits, expenses and the balance of funds).
Preparation of reports on the crediting and debiting of funds for a certain period.
Providing up-to-date information regarding connected services, current tariffs, as well as a list of alternative tariff plans.
Sending online requests to Ip Home consultants to resolve issues of connecting and disconnecting certain services, changing the previously selected tariff.
Online calls to the technical support of the provider for prompt troubleshooting and calling the wizard.
Changing personal profile data if they are out of date.
Obtaining up-to-date information about provider promotions, provider special offers and changes in network settings, bank details, tariff plans and customer service procedures.
Activate the promised payment function in order to resume access to the network if there is a debt or insufficient funds on the subscriber's personal account.

Registration and login to your personal account

To register and gain access to a personal profile, you must become an active subscriber of Ip Home by signing a service agreement for this. Together with the contract and connection of services, the user receives an individual login and password to enter the Ip Home personal account.

If you lose your password, you must click on the “Forgot password” button in the recovery form, indicate your login and receive a new password in an SMS notification to the mobile number linked to the contract. In case of loss of the login, the subscriber can contact the company's office and recover the password and login to the Ip Home personal account, providing a passport and data of the concluded contract.

IP Home is a large company providing Internet services. A wide network of providers, united under one brand, allows you to work in the Moscow region and the South-Eastern regions of Moscow (Egoryevsk, Tomilino and others).

On the ip home website, a personal account is opened with just a few mouse clicks. The company provides a wide range of services to both individuals and legal entities.

Registration for access to the provider's Internet resource is carried out automatically when a service agreement is drawn up in any representative office of the company. Employees are required to provide the client with data to access access to the official website.

After that, the client gets full access to the personal account, where he can find out the company's news. There is also online payment, when the user can pay for services without leaving his room using a bank card.

Features of registration for legal entities

Legal entities also receive data for registration from bank employees. The differences are only some points of the registration form (questionnaire).

The contract for organizations is concluded for a long period and the conditions are negotiated privately, depending on the scale of the contract.

Login for individuals

The IP Home personal account provides remote access to transactions with a personal account and reporting on account transactions. The entrance to the organization's Internet resource is carried out in two mouse clicks.

How to recover your password

In case of problems with obtaining access to the personal account, the subscriber-user must click on a special link that redirects the client to a special page. Next, the subscriber enters a personal login and requests a form to replace the old password.

After checking the entered data, the user is sent a temporary one-time password, after entering which access to the account is granted and it becomes possible to set a new password.

Login for legal entities

Legal entities can also enter the system using personal registration data obtained when concluding an agreement with the provider. The mechanism is very similar to the system for accessing the account of individuals.

Features and Benefits

Registering a personal account allows you to expand the possibilities of classic use.

The client receives the following benefits:

round-the-clock remote access to information on the state of a personal account;
receive a free consultation at any time;
constant control of all operations;
independent access to reports and documentation;
familiarization with company news.

Also, a personal account provides an opportunity for immediate direct communication with the company's operators. IP Home provides its users with more than just internet services.

The company has subsidiaries that deal with television and video surveillance. The wide sphere of influence of the brand provides an opportunity for further development and expansion of the area of influence in the modern market.

FAQ

The extensive interface of the official website of IP Home allows you to solve many problems related to the contract or directly to the services.

Employees of the company take into account possible questions that arise from customers, so the site has a separate section "Forum". There, the subscriber can find company news, the answer to his question, or simply chat with other authorized users.

IP Home (IP Home) is a group of companies that unites several operators providing communication services to residents of Moscow and the Moscow region (Egoryevsk, Tomilino, Bronnitsy, Lyubertsy, etc.). The scope of the provider includes high-speed Internet and digital TV. For the convenience of users, the site has a personal IP Home account, in which they can check the status of the subscriber account, change the tariff plan and pay for communication services.

On the official website of the company ip-home.net, a remote maintenance service for subscribers (individuals and organizations) is available. It opens up a wide range of opportunities for users of Internet services. The algorithm for connecting to a personal account is simple and intuitive. You only need to correctly enter the credentials issued during the execution of the contract with the company.

For legal entities

Logging in to the remote service is easy:

Click on the prominent "My Account" button in the upper right corner of the site page.
Enter the credentials received when signing the contract with the operator.
Sign in to the service.

If necessary, after the first login, you can change the password. This way you will be sure that no one else will use your account.

For individuals

Logging into the IP Home personal account of a private client occurs in a similar way. Login and password are entered, then the transition to the service is carried out. After successful authorization, the user gets full access to all functions and can immediately use them. For example, choose another tariff plan, pay for communication services or connect TV.

Registration of a personal account IP Home

Receiving a login and password to enter the IP Home personal account occurs automatically when concluding a service agreement (Internet or television, package product). If earlier customers had to resolve most issues at the provider's office, now this can be done in a couple of minutes through an Internet service. Including apply to join the network.

For legal entities

Organizations can connect to the operator's services on the website in the "Legal Entities" section. Here they can leave an application for connection to the worldwide network. The procedure will take several minutes, after which the manager will contact the representative of the legal entity to clarify the details.

The terms and cost of the contract are negotiated individually, depending on the technical requirements. In the future, legal entities enter the online service in the same way as individuals.

For individuals

Private clients can join the provider's network at its office by concluding a service agreement or by leaving a request on the portal in the "Connection" section. The document received on hand indicates an individual login and password for entering the remote maintenance service. They should be used for permanent access.

If a user has lost their credentials, they should:

Open the login form and click the "Forgot your password?" button.
Specify the current login. If you do not remember it, call the hotline or go to the operator's office with your passport.
Check your email, you will receive a password reset email. Follow the link provided and enter the one-time access code.
After successful authorization, come up with a new combination of letters and numbers. In the future, it will be used to enter.

Personal account functionality

In the personal service, customers can use the services of the provider around the clock:

Pay for communication services in real time.
Connect the promised payment to always be able to connect to the Internet.
Check the payment history (receipt transactions and amounts debited as payment).
View connected options and install additional ones.
Switch to another tariff plan (Internet and TV).
Change personal information in your profile.
Create email.
Consult with a technical support specialist, if necessary, call the wizard home.
Install an antivirus program.
Conclude a contract for video surveillance.

Users of a personal account are always up to date with current offers and promotions of the IP Home group of companies. On the forum, you can chat with other subscribers, discuss exciting issues of the provider's work.

A future subscriber can apply for connection in several ways:

In the office of a communications company.
By phone hotline.
On the internet provider's website.

The last option is the simplest and most convenient. To use it, you should:

Go to the "Connection" section.
Choose the right tariff plan.
At the second step, read the terms of joining. If you are completely satisfied with them, proceed to the final stage of submitting the form.
In the form that opens, enter the address, name, email and contact phone number. To collect statistical information, the operator asks the question - how did the client find out about the possibility of receiving communication services.
Submit an application.

Organizations should go to the "Legal Entities" section and fill out the new user form. The terms of the contract will be different from servicing private individuals, but the procedure for joining the network is the same.

With this personal account, you can perform the following services:

Designate your own mailbox.

Change the tariff plan for the Internet.

Change the tariff plan for TV.

Pay for the services provided by the company online.

See exactly what amounts were charged for the services you used and how you paid for them.

If such a need arises, then you can always connect additional services for the Internet or television, or even connect an antivirus.

In addition, you can always access your personal account.

In addition, you can receive the following services:

Submission of applications for the connection of any new services that you like.

Participation in various promotions offered by the company.

Obtaining up-to-date information both about the services provided and about your personal profile.

Loading various anti-virus programs.

Participation in various forum discussions.

CCTV connection and so on.

Registration in the account

In order to get into the personal account of the company, you do not need to go through a separate registration. You can get your password and login, and then immediately use the service after connecting one of the company's services. As for the identification data, they will be spelled out in the contract, one of the copies of which the manager will hand over to the subscriber.

Authorization in personal account

Ip-Home offers cable TV, IPTV and home Internet services. Also, within the framework of the "Smart Home" system, it is possible for customers to organize video surveillance and install intercom systems. Services are provided to subscribers of the Moscow region. All relevant information about the company, connecting services, tariff plans and options, payment methods can be found on the website.

Main page

Account access

Existing subscribers can manage their account through their personal account. You can get into it by clicking the green button in the upper right part of the main page. The data entry form will then appear in blue. The client enters the login and password generated at the conclusion of the subscription agreement.

If you lose your password, you can use the standard password recovery form by specifying your login and email address in sequence. The last one will receive a new password.

Service activation

In the personal account, the subscriber can choose one of the digital television packages and, at his discretion, change it to a more suitable one.

In addition to digital television, the company organizes viewing of TV channels via the Internet protocol. You can learn more about the service, you can set up channels according to the information posted on the site, and you can connect access to ip-channels through your personal account.

The subscriber can also choose for himself one of the available tariff plans for connecting to the Internet. There are three Internet packages and three mix packages (Internet + TV) to choose from. You can activate any of them and change to another one in the menu of your personal account.

Internet packages

Payment for Ip-Home services

All services of the company are paid for by funds from the subscriber's personal account. If there is a shortage of funds, the company suspends the provision of services until the subscriber deposits the required amount to his personal account. You can view the current balance in your account. The subscriber has a wide range of options for depositing funds into his account.

Payment for Ip-Home services

With certain services, the client can replenish the account remotely - not through the company's website:

in Sberbank Online;

in bank terminals and ATMs;

in Ip-Home terminals;

at the communication center or at the company's office.

But the most convenient and prompt payment methods can be used through your personal account:

bank card;

electronic money;

funds from the mobile phone balance.

You can also generate a receipt in your Ip-Home account and make a payment on it at the cash desk of any Russian bank.

Registration Features

To create a user account, you need to devote only a couple of minutes of your time. First of all, it is worth noting that in order to use the personal account on the site, it is important to be a client of the company. In IP-Home, a personal account is available only to those people who have entered into an agreement with the company and connected the most optimal tariff for themselves. For those users who have recently become subscribers of the provider, registration is not required. Even at the stage of concluding an agreement, operators create a user page and indicate a combination of login and password directly in the document. Logging into the system and initial successful authorization will require you to fill out a form on the company's website. If everything is done correctly, then you will automatically be taken to the page for managing services and options.

Possibilities of a personal account

By logging into your personal account, you can use the following options:

check the current state of the balance;

replenish the account using a bank card or electronic wallet;

change the tariff plan, connect additional functions and options;

call the masters in case of need for repair;

adjust the Internet speed and change the number of channels;

register additional devices;

temporarily suspend Internet/TV services;

change personal data, etc.

Can't login?

If you cannot log in, then in this case you should pay attention to the following recommendations:

check that the username and password are correct. As a rule, the number of the agreement, which is stored by the subscriber in printed form, is used as a login.

contact the hotline staff at the contact phone number for help;

check the availability of Internet access;

make sure that your computer equipment or mobile gadgets are operational.