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What does it mean there is no smart card for the tricolor. Everything you need to know about smart card tricolor tv

Many people who own modern TVs that support the Smart TV function or a receiver want to expand the capabilities of their device and watch more channels. To do this, they often connect a satellite dish, thanks to which you can access a huge number of domestic and foreign TV channels. However, in order to watch so many channels, it is not enough just to buy and install an antenna, since most of them are encrypted or paid.

You can decode them by purchasing a special smart card from a particular provider and paying a subscription fee to your account. There are a large number of such providers and packages that open a certain number of channels or channels of a certain subject. You can learn more about all packages, tariffs and conditions from your operator.

After you make your choice, buy a card and a satellite receiver, you will need to register it and activate the smart card. Only after that you will get access to paid TV channels.

Receiver Registration

It is mandatory to register the receiver. Without this, you will not be able to activate the Tricolor TV card and get access to encrypted channels.

You can register it yourself only by connecting to the Internet. For this you will need:

Go to the Tricolor TV website and go to the "Registration" section;
In this section, you will see a form in which there will be a link to "Viewers". By clicking on it, you will see the text of the agreement, the terms of which you need to accept;
After that, you will need to enter an identification number, a security code in the form that appears, and also fill in all other required fields;
After you fill out the form, an email will be sent to your email address with a link that you will need to follow to complete the registration.

If you enter incorrect data, then you will receive a message in the mail stating that an error has been made. After that, the registration procedure will have to be repeated, checking the correctness of the information entered.

How to find the receiver ID?

When registering a receiver via the Internet, many people have a problem with how to find out its number in order to enter it into a fillable form. You can do this in the following way:

Turn on the TV and go to its menu by pressing the appropriate button on the remote control;
Go to the "Status" section;
After selecting this section, click the OK button. After that, a window with various information will appear in front of you. At the very bottom of this window, a number of 12 digits will be indicated. This is your identification number;
Write down this number, as you will need it not only to register the receiver, but will also be used when activating the Tricolor TV smart card.

If, when switching to the “Status” mode, the necessary information does not appear, then you will need to update the software, which can be done automatically. For this you will need:

Go to the TV menu and go to the settings section;
The TV will ask you for a PIN code. If you did not change it, then most likely it is 0000 or 1111;
After entering the PIN code, you will see a new menu in which you will need to select the “Data transfer” item;
After that, press the "i" button on your TV remote control. You will see a window in which you will be asked to update the software. Agree to this offer and wait for the software to be updated.

During the software update, in no case turn off the receiver, otherwise you will not only not install new software, but also lose the old one.

Receiver ID when using the module

If you have a Tricolor TV smart card inserted into a special module, then in order to get its identification number, you need to do the following:

Go to the menu of your module. It should be borne in mind that it can be called differently. It depends on its manufacturer and model;
In the menu that appears, you will need to go to the "Card Info" section;
A window with information will appear in front of you, at the bottom of which DRE ID will be indicated.

Card activation

Now you need to activate the smart card itself, which is inserted into the receiver or the module connected to it. This can be done in two ways: via SMS message or the Internet.

In order to activate the Tricolor TV smart card via SMS, you must perform all the steps indicated on its back. In this case, if you try to activate Tricolor TV without registering the receiver, you will receive a message with the need to perform this action and try activation again. It should be borne in mind that each message you send will cost 8 cents.

You can activate the card via the Internet on the Tricolor TV website. In order to do this, you will need to perform several actions:

Go to the company's website and go to the "Registration" section;
Click on the "Viewer" button, and then on "Card Activation";
A form will appear in front of you, the fields of which must be filled in with true data and enter the card number, which is indicated under the protective layer. Enter the secret number without spaces;
After you fill out the form, click "Activation";
As soon as the card is activated, a message will be sent to your email address about it.

Satellite TV is a great way to watch your favorite channels and shows in places where other TV options are not available. But without a Tricolor TV smart card for a TV and special equipment for receiving and processing a signal from space, it will not be possible to see exciting shows and films. Therefore, anyone who does not want to miss a single release of a popular program should think about purchasing and installing equipment and concluding an agreement with a provider in advance. Without observing these simple, but extremely important conditions, it will be impossible to receive a signal from the satellite.

A smart card is an ordinary plastic card with a microchip embedded in it. It is the microchip that allows the receiver to work and allows you to determine which channel packages are connected to the user.

In total, there are 2 important elements on the card:

the microchip mentioned above;
Subscriber ID - a unique combination of numbers created to identify the client.

It is necessary to pay special attention to the code, since with its help the user gets access to the online service, without which even in 2020 it is difficult to manage the connected services. It also allows you to replenish your personal account and pay for available channel packages. Given the significance of the combination, you should rewrite it on a separate sheet in order to have the code at hand, but not touch the card itself once again.

Using a smart card

Using a SMART card is extremely simple - just insert it into the card reader and set up the operation of the equipment. A similar system is also suitable for satellite television subscribers in Europe (the European part of Russia) and in Siberia.

The main condition for the operation of a SMART card, in addition to the integrity of the access device itself, is the timely payment for the selected services. Without this, users will not be able to get the system working.

It is important to note that each card is unique, so it will not be possible to replace it with an outsider's card. Only activated, registered SMART cards with no visible damage should be used. Otherwise, difficulties are inevitable that will not allow you to enjoy your favorite programs.

Replacement Smart Card Tricolor TV

Having figured out what a Tricolor TV SMART card is, you should focus on possible problems. And the first step is to indicate that the expected service life of the access device is 3 years, and the warranty time for quality work is one year.

The main causes of malfunctions are associated with careless handling, and especially often leads to replacement:

moisture ingress;
bending;
microchip damage.

To avoid such problems, you should not remove the card from the receiver without apparent need. If it was not possible to avoid malfunctions, it is worth calling the company's contact center and consulting with specialists who will explain how to replace the SMART card.

Tricolor TV card for SMART TV

SMART cards are the most important part of Tricolor equipment, without which not a single subscriber will be able to use the services of a satellite company. At the same time, despite the importance, the arrangement of cards is extremely simple.

A microchip is responsible for the operation of the system, which stores all the necessary information about the owner and the connected options. Additionally, there is an ID code on the back side, which is necessary for registering on the official website and paying for TV.

Given the importance and significance for the subscriber, the cards need to be treated with care and respect. They do not tolerate water ingress, bending and other mechanical impact. Therefore, it is recommended to take them out of the card capture reader as little as possible. This is the only way to achieve their long service life and avoid writing angry reviews.

A system failure associated with the impossibility of detecting a Smart card occurs in the following situations:

The card is not inserted correctly in the slot;
Mismatch between the software of the receiver and the card (a card is used that is not supported by this device);
The Smart Card itself is unusable;
Incorrect operation of the receiver software;
Malfunction of the card capture reader;
The appearance of contamination on the chip;
chip deformation.

The resumption of the TV show implies the elimination of the error.

Smart card not inserted correctly

First you need to check the correct installation of the card in the device. You need to unplug the power cord. Then place the card in the receiving device module correctly - the chip should be at the desired wall, and the card itself should be inserted all the way. For convenience, there is an arrow on the map showing the installation direction. An arrow is drawn on the card reader itself, which helps to correctly position it in the TV or receiver.

The receivers of the GS 83xx series assume the placement of the card with the chip up.

Software failure

If the actions taken did not lead to changes, it is necessary to exclude a failure in the operation of the software. You can perform a factory reset. But it should be noted that the list of channels will disappear. Action plan:

Enter the Receiver Menu;
In the "Settings" section, select the "Reset" item;
Confirm the operation "Reset settings" by entering the PIN code (code 0000);
In the "Setup Wizard" window that appears, specify the language, operator, region;
After completing the channel search, save the new list.

Dirty chip

Another way to fix the problem yourself is to clear the card. A variant is possible when the chip is covered with a layer of dust that prevents the reading process. After removing the card from the card reader, gently wipe it with an alcohol solution. After weathering, place correctly in the module.

After cleaning the chip, reinsert the card.

Legacy equipment

It happens that the card cannot function in an old type receiver. The company regularly updates its equipment to improve TV viewing and increase protection against unauthorized actions of fraudsters. The client, having bought and inserted a new card, cannot watch TV, as his equipment is outdated. The problem is solved by replacing the receiver.

If after applying the described methods the problem is not solved, there may be a physical defect in the electronic circuit of the equipment or board. And also malfunctions in the operation of the card capture reader due to factory defects are not ruled out. It is necessary to contact the service center for equipment diagnostics.

How to replace a broken smart card

In the case of a non-working card, the user can replace it with a new one. Usually a new receiver is equipped with a smart card.

But at present, the sale of the CAM module along with the card is common. The module is inserted into the TV socket, which has a built-in digital tuner. As a result, the user does not need to use two remotes.

Buying a used card can lead to the following consequences:

Incompatibility with existing equipment;
Chip failure;
It is possible that the card has been stolen, which suggests that it has been blocked by the actual owner.

As a result, it will not be possible to resume the broadcasting of Tricolor channels.

Official reissue of a smart card - instructions

If you wish to carry out an official reissue of the card, you need to contact the representative office or the store where all the equipment was purchased. The application process includes the following steps:

Filling out an application for reissue;
Attach to the completed application a copy of the contract for the use of services, the user's passport;
Make payment for the services provided;
After reviewing the application and processing, go to the office or store for a new card.

The term for consideration and production of a smart card is one month from the date of filing the application.

The reissued card will match the model of the receiver being used. Existing subscriptions are fully migrated.

Careful handling of the Smart Card will prevent many subscribers from repairing or replacing equipment. It will also save the owner from a monthly wait in the case of reissuing a card.

In order to use satellite TV services from any provider, you need to purchase an access card. This also applies to Tricolor TV. The Tricolor TV access card is an obligatory part of your receiving device that allows you to decode the signal of satellite pay TV channels. If you want to select a specific package of TV channels for their broadcast, then you need a Tricolor TV smart card corresponding to this set.

A Tricolor TV smart card looks something like this:

How do smart cards work?

A smart card is a plastic card that has a kind of microchip embedded in it. However, this is not just an ordinary card, because on this technical device, in a microchip, there is special information, as well as a contact pad.

If you look closely at your card, you will see that the microchip is very small in size. You should also pay attention to the fact that in order to prevent various mechanical damages, the chip is filled with a certain compound (non-aggressive), and special conductors are built in to connect to the contact pad. In accordance with world technical standards, only certain materials are used for the stable connection of these contacts with the card itself, and the size of the points of contact is strictly regulated.

In addition to the presence of a special compound in the smart card, a kind of niche is also built into the plastic card due to the need to maintain the technical condition of the equipment and ensure its operation without unnecessary damage.

The contact pad is attached to a plastic card using a certain adhesive. Obviously, the chip cannot have its own battery, so it is important to constantly provide voltage from the receiving device to maintain its stable contact with the smart card.

The card must be inserted directly into the slot of your Tricolor conditional access module. Please note that the smart card usually indicates the identification code (ID) of your receiver, which is assigned to it at the production stage. The specified code is needed for each payment and activation of access to broadcasting a package of channels, any other use of Tricolor TV satellite television services, as well as when contacting the provider's customer service center.

Types of smart cards from the provider

For the entire period of providing Tricolor subscribers with satellite television services, smart cards have been modified many times. However, in general, access cards are divided into two types:

Access cards belonging to the first type are not provided with an additional identification number. Their distinguishing feature lies precisely in the fact that they do not write a code of 8 values \u200b\u200bin the bottom left corner under the microcircuit.
Smart cards, which in turn belong to the second type, have an ID number of 8 digits. This number is usually printed on the front side of the card in the lower left corner under the microchip. In order to register more advanced receiving equipment equipped with a second type access card, you must enter your receiver's 12-digit ID code, as well as an 8-digit smart card number. Please note that it is not necessary to activate access cards for receivers of this type.

Registration of access cards

In order to register the receiving device yourself, you should enter its identification code ID, consisting of 12 values. After completing and confirming the registration of the equipment, the client is provided with the opportunity to view the broadcast of the selected package of TV channels for the specified period of use of the subscriber's device.

In order to activate access to watching encrypted channels, of course, you need to make subscription payments in accordance with your current tariff plan. After you complete the registration and payment process, you will automatically have access to view, and all restrictions will be removed. You can learn more about equipment registration on the official website of the company.

A mandatory part of many Tricolor TV receivers is a smart card. What role is assigned to it in the satellite television system? What to do if the access card is not detected by the equipment? How to correctly insert it into the card reader? The answers to these and other questions are provided below.

Smart card is an important piece of equipment for satellite TV

A smart card for satellite receivers (not necessarily tricolor) resembles an ordinary bank card. The similarity is not only external - it contains important information for identifying equipment in the operator's database and serves as a "passing device" for access to its services.

The plastic card itself is only a convenient platform for placing an electronic microchip. It can be seen with the naked eye on the back of the card. To protect against the environment, the microcircuit is filled with polymer resin, only contacts that provide connection with the receiving equipment and power supply to the chip come to the surface.

In order for the smart card to "work", it must be placed in a special slot of the set-top box. In the case of this, it will be a kind of card reader that connects directly to the TV smart panel.

Important: there are a number of modern receivers that come with a built-in microchip. They do not need an external device to access services, and there is no need for a smart card.

What does a Tricolor TV access card look like?

The front side of the device contains the Tricolor TV logo, information about the television standard supported by the smart card and the conditions for starting viewing activation.

But the most interesting is on the back:

an arrow is drawn next to the golden board - in its direction it will be easier to determine how to correctly insert the Tricolor smart card into the receiver or CAM module;
below the microchip under the protective layer there is an individual card code - it must be indicated in the column of the same name when registering the equipment;
below the barcode is the ID number, which is assigned to the equipment - it is indicated as an identifier during the renewal or connection of services, when contacting technical support and in other similar cases;
at the top is the warranty period, in the center - other useful information.

Important: on the Tricolor TV smart card, its service life is indicated - 3 years. This does not mean that after this time it suddenly stops working. If there are no problems with TV viewing, you can continue to use it.

Features of issuing Tricolor TV smart cards

The main feature of smart cards is compatibility only with a certain type of equipment. For example, some access cards are designed for operation in single-tuner receivers, others - in, third - in CAM modules, and fourth - only in receivers received by exchange. The reason is simple - they subsequently form the main subscriber line of users of the operator's services.

This means one thing - you can not take the first one that comes across and use it in your equipment. Most likely, in this case, the smart card will not be detected by the Tricolor receiver, although there is a chance of “guessing it”.

Important: Initially, receivers without a built-in identification chip and conditional access modules are equipped with a compatible card. You must carefully check the integrity of the kit to avoid problems with the activation of the view.

How to connect a smart card correctly?

How to insert a card into a special niche (slot) of the receiver is described in detail in the user manual that comes with the receiver. The red arrow will help you navigate. The chip can "look" both up and down - depending on the receiver model.

In the case of the CAM module, the same is done - the card is inserted into the niche of the card reader so that the arrows on both devices correspond to each other. Then there may be options: the connector on the TV matches the size of the CAM module or is different. In the first case, the assembled device is simply installed in place, in the second, an adapter is used that comes with the TV.

Important: in order to avoid burnout of the electronic chip, it is recommended to insert the access card only into the turned off receiver or TV.

A common reason why the Tricolor receiver does not see a smart card is its incorrect location in the equipment (as an option, it is installed on the wrong side or not all the way). If everything is done correctly, the ID of the smart card will be displayed in the status of the receiver or in the corresponding section of the TV. Upon initial activation, the channels will be decoded within eight hours - provided that the equipment is registered and the subscriptions are paid.

Other reasons for the message that the card is not recognized

The operator's technical support is often asked why the Tricolor receiver writes that there is no smart card, if it is actually correctly installed in the slot and matches the equipment. Here is a list of the causes of such a malfunction and how to fix it:

dust and grease on the chip - you need to gently wipe the surface of the card with a cotton swab dipped in a weak alcohol solution, dry it in air and reinsert it into the slot;
software failure - reset the receiver to factory settings and resume channel search;
outdated software - start the update process;
the chip is deformed (or oxidized as an option) - you need to change the smart card.

And finally, the last option is the deformation or oxidation of the board. Tricolor subscribers can be perplexed as much as they like, what is their mistake, and why it is written that there is no smart card, but it simply became unusable.

Tip: so that later there are no problems with decoding the satellite signal, it is recommended to protect the smart card from damage and do not pull it out of the equipment unnecessarily.

Buy or change?

If the access card is damaged or completely lost, there is no need to rush to purchase a new one. Especially for such cases, the operator has provided the possibility of reissuing a smart card. In this regard, you must contact the local Tricolor TV sales center or the office of the nearest dealer of the operator. There you need to write an application and attach copies of your passport and subscription agreement to it.

Important: only the owner of the equipment who has been registered in the Tricolor subscriber base can order the restoration of a smart card.

You will have to pay for the “reissue” (at the beginning of 2018, this amount is about 2,000 rubles), while you need to wait about a month. Isn't it easier to buy another one for the same price? It turns out not. There are at least two good reasons to order a reissue:

not only its ID is transferred to the card, but also all currently paid subscriptions;
a new device may simply not fit the equipment, and the funds will be wasted.

But what is actually not recommended to do is to buy a used card, especially separately from the equipment. In this case, the receiver will probably write that there is no smart card, and no one will be able to answer the question of what to do to the Tricolor subscriber.