Programs

Trade in your phone and get a discount on a new one. How can I exchange my old phone for a new one? Why trade-in is for you

Megafon: exchange of an old phone for a new one is a special promotion designed to attract customers and provide visitors with attractive shopping conditions. The main objective of such an unusual offer is to reduce the costs of buyers, who get the right to reduce the cost of purchases by paying part of the cost of the goods with an obsolete or unnecessary device.

But each promotion has its own features, rules and conditions that must be observed. People who decide to take advantage of the discount should familiarize themselves in advance with all the most important nuances and details regarding participation in the telephone operator's program. We should not disregard the reasons that convinced the cellular company to accept such conditions, because, given the solid cost of modern smartphones, visitors will be entitled to a significant price reduction, which can hardly be called profitable for communication stores.

Those wishing to change their old smartphone to a modern device will have to perform the following steps:

Choose a suitable communication salon on the site.
Unlink the device prepared for exchange from the account.
Visit the selected store and tell the manager working in it about the desire to join the trade in promotion.
Give the phone to an employee of the cellular company.
Wait for the completion of the evaluation and verification procedure.
Get a discount.
Spend it on shopping.

The first point is required, since not all existing points of sale accept outdated gadgets.

The subsequent purchase deserves special attention. You need to purchase goods on the same day and always in the same store where the equipment was rented. You will not be able to use the amount received elsewhere. Prohibited and postponing the purchase for a long time.

Promotion term

The offer described did not appear yesterday, the telephone company has been offering customers bargains for almost a year now. The campaign started in mid-December 2017 and has not stopped until now.

The expected completion date of the special program is the last day of December of the current year. But the organizers, which include a mobile operator and partners cooperating with it, reserve the right to make a change in the completion date. To a greater extent, this concerns the early termination of the sale of goods at a discount, but in theory it is possible to extend the existing offer. You can clarify this information on the official website of the program or on the operator's portal in the news section. If there is an important change in the rules, the organizers will notify customers about it using an appropriate message. But the search for such information is the work of the buyer himself.

Participation rules

In addition to the replacement conditions mentioned above, buyers of communication salons need to know the following nuances:

the purchase of goods with an additional payment does not deprive customers of the right to other discounts, offers and bonus programs provided by the store;
when renting an old mobile, its owner is not obliged to choose a phone, the discount received can be used to purchase another device;
the number of participations is limited, so 1 person will not be able to take more than two subjects;
devices are accepted without covers, protective films and other decorations that can hide the real state of the equipment;
it will be possible to exchange only your own smartphones, you will not be able to give the device to an outsider;
it will not be possible to refuse the transaction and return the gadget after the conclusion of the contract;
it is impossible to receive real money instead of the planned discount.

A complete list of rules and requirements for participants is available on the official website of the program.

Products participating in the promotion

The device that can be used to participate in the Megafon promotion "Exchange phone for a new one" deserves special consideration. Depending on the condition of the device, the telephone company divided smartphones into 5 categories:

in great condition;
in working order;
broken, but with an excellent body;
broken, with a working body;
marriage.

All devices that fall into the "marriage" category are not accepted, regardless of cost.

When evaluating a gadget and assigning it to one of the categories, the manager examines:

display status;
scuffs and scratches on the case;
button operation.

It is important to emphasize that, according to the rules of the program, stores only accept 4 brands of smartphones:

Samsung.
Apple.
Sony.

Equipment from other manufacturers is not even considered. The model of the brought telephone set also matters. The amount of bonuses received depends on it. The exact amount can be clarified on the official website of the company in a table specially designed for this.

Additional Information

Special attention deserves the criteria for refusing an exchange, in which the visitor will not receive privileges. The device must:

have the correct IMEI (the information on the case must match the real information);
start and respond to the actions of the owner (through the display, since damage to the buttons is allowed);
not linked to an account.

Sometimes large chips and scratches on the display lead to refusal of reception. Screen condition is important for several Samsung models.

The program does not provide for other restrictions and important requirements, but if you have doubts and a desire to get additional information, you should call the company's contact center. Support operators will definitely clarify and clarify all incomprehensible moments and nuances.

RETURN YOUR SMARTPHONE AND GET A NEW ONE! The old device can be exchanged for a discount when buying a new mobile equipment, accessory,
settings, insurance. And all this thanks to the Trade-in program, which works in sales offices
and maintenance of MegaFon. If you've been wanting to upgrade your used iPhone for a long time,
Samsung, Sony or LG, but don't want to sell it yourself, welcome to trade-in program. HOW DOES A TRADE-IN WORK? You give away an old smartphone - and you get a discount for it, which is determined in the amount of the cost
handed over smartphone. The amount of the discount is not paid, but is included in the cost of the new product.

THE COST OF THE OLD DEVICE CAN BE SPENDED ON ANY GOODS:
MOBILE EQUIPMENT, ACCESSORIES, SETTINGS, INSURANCE.

A NEW GOODS CAN BE BUYED ON CREDIT OR INSTALLATION,
IF THIS PRODUCT IS SUITABLE FOR THE LOAN PROGRAM.

PROMOTIONS AND DISCOUNTS APPLY FOR NEW PRODUCTS.

Rules for participation in the Trade-in program:

Bring your smartphone (Apple iPhone, Samsung, Sony or LG) to the MegaFon sales and service office.
The employee will evaluate the smartphone in the information program and name the purchase price according to the Partner's price list*.
Choose a new product, the cost of which should not be less than the cost of the old device.

Only an individual (over 18 years of age) with a passport is entitled to hand over the device under the Trade-in program. The Buyer may trade in no more than 2 (two) devices under the Trade-in program.
The list of mandatory requirements for devices accepted under the Trade-in program can be viewed
.
The purchased device cannot be returned or exchanged.
When handing over the old device, the Purchase and Sale Agreement for redemption is concluded with the Buyer. The cost of the old
device is credited for the purchase of a new product, cash for a device being handed over is not issued.
The sale of the new product must be made on the same day that the old device is handed over, in the same
same sales and service office.
Buyer must have ownership of the device being traded.

See the list of MegaFon sales and service offices participating in the program.

The period of the Trade-in program is from 12/15/2017 to 12/31/2018. The program can be extended or terminated at any time.
The organizer of the Trade-in program MegaFon Retail JSC has the right to refuse participation in the program to the Buyer in case of non-compliance with any conditions of the program.
* Price for the Trade-in program. The partner in this program is Mobitech LLC:
Legal address: Russian Federation, 109147, Moscow, st. Taganskaya, d. 17-23, room 1, floor 2, room. 26
TIN: 9709000416 Checkpoint: 770901001
PSRN: 1177746461859

The promotion is held from March 30, 2017 until the order to terminate the promotion.
A buyer who has handed over any old equipment to the Eldorado store gets the opportunity to purchase a certain new product at a discount.
Not all items are included in the offer. The list of goods participating in the promotion, check with the seller.
A discount on new equipment, electronics or accessories is provided only if the buyer returns any old equipment, electronics or accessory.
The amount of the discount is indicated on the price tag.
The goods handed over by the buyer for recycling are not subject to return.
When the buyer arranges for the delivery of a new product, the goods for disposal are removed from the same address free of charge.
In case of export of the recyclable goods, the buyer must independently dismantle it, prepare it for export and move it to the front door. In case of non-compliance with this condition, as well as in case of refusal to hand over the goods for recycling, the goods purchased at a discount are returned to the sales store, the amount actually paid for the goods is returned to the buyer.
Buyers over the age of 18 participate in the promotion. If the age of the buyer is in doubt, the store employee has the right to ask for any identification document.
One buyer can purchase no more than three products with a promotion discount during the entire promotion period.

In the case of participation of goods in other promotions, the possibility of using the discount on the Promotion is indicated in the following table:

Promotion	Valid or not
Sale	Yes
Discount when buying a set	Not
Acceptance of cards and coupons (Eldo-cards, Digital Technology Weeks/Scratch-cards)	Not
Receiving bonus points	Yes
Promo codes when buying in an online store	Not
110% Low Price Guarantee	Not
Promotions supported by partners (coupons)	Not
Corporate B2B and EPS cards	Not
Issuance of cards (Eldo-cards/Scratch-cards)	Yes
Issuance of coupons for the “week of digital technology”	Yes
Issuance of increased Bonus points	Not
Installment plan	Not
Credit	Yes

The goods participating in the promotion are available for registration on credits, for which the store provides a discount to compensate for the Bank's interest. At the same time, the amount of the disposal discount is reduced by 10%, i.e. on the credit discount. In the event that the disposal discount is less than 10%, the buyer will only receive a 10% credit share discount to offset the Bank's interest.
Promotion rules are subject to change without prior notice to buyers.
The promotion applies only to consumers within the meaning of the Law of the Russian Federation "On Protection of Consumer Rights".
For goods participating in the promotion, bonuses are credited to the bonus card in accordance with the rules of the ELDOJOY loyalty program.
When paying for an order with a Home Credit - Eldorado bank card, bonuses are awarded for the purchase of all goods, except for exception goods. Bonus activation period is 14 days. Accumulated bonuses can be used to pay for all goods, except for exception goods, in accordance with the rules of the loyalty program for owners of Co-brand cards "Home Credit - Eldorado" in force at the time of purchase. 1 bonus is equal to 1 ruble. The full rules of the loyalty program of the loyalty program for Co-brand card holders "Home Credit - Eldorado" can be found here: https://static..program.rules.pdf. The issuer of the bank card is Home Credit and Finance Bank LLC, General License of the Central Bank of the Russian Federation No. 316 dated March 15, 2012 (unlimited).
All goods are certified. The quantity of goods participating in the promotion is limited. For information about the list of goods, the size of the discount, other details and the rules for the promotion, check with the sellers.
Return of goods under the action is made at the price indicated in the cash receipt. In the case of an exchange of goods during the action of the promotion, a discount is provided for a new product, according to the terms of the promotion. The goods handed over by the buyer for recycling, in case of return or exchange of a new product, are not subject to return.
For the rules of the promotion and other details, please visit www..
Organizer of the action LLC "MVM", Moscow, st. Lower Krasnoselskaya, 40/12, building 20

Mobile is an integral part of every person's life. It can even be said that it is precisely without this apparatus that people exist as if without hands. Modern phones combine many functions, from a simple communication device to a full-fledged personal computer.

Many stores provide for situations where you can rent a cell phone. At the same time, the discount applies to the entire service, but such a policy depends on the period in which the mobile was purchased, as well as on the store itself.

Can I exchange a new phone for another in the store?

There are definitely only two situations when you need to exchange your smartphone for another:

you can change the phone to a new one if it turned out to be defective;
a replacement may occur if the purchased device was not liked during use - there is no Internet, not the same size or color;
The mobile phone or tablet may be of poor quality. This problem often occurs with products manufactured by market giants: Apple and the iPhone. The gadget can be returned or exchanged for a fee.

You can exchange a new, just purchased gadget for another one in the store where the purchase was made. Sometimes in large chain stores of equipment there is a promotion associated with the exchange of old gadgets for new ones, for example, Eldorado stores. Brand new good quality can be exchanged within two weeks(14 days), excluding the day of its immediate purchase.

The store can put forward its own conditions, however, the main provisions on which a replacement can be made:

poor equipment;
appearance - size, shape and even colors;
has not been used.

It often happens that a mobile or tablet is purchased as a gift, or there is not enough time in the store to evaluate the purchase. In such cases, the device can be exchanged for another with a surcharge.

The consumer can count on the exchange of the gadget for exactly the same, or a refund. It is very important for the procedure that the receipt, factory packaging and film be kept.

In order to exchange a purchase, you must have a package of documents with you: passport and check for goods.

How to exchange a phone with a surcharge for a new one?

You can exchange a gadget for a similar one, but having a different brand or model, only if you reimburse the difference in cost.

Additional payment is made by the buyer if the cost of the old device is lower than the new one. The opposite situation occurs if the cost of the old cellular device is higher than the new one - the difference is paid by the store.

The cost of the replacement item is set directly at the time of the exchange.

Required package of documents:

warranty card;
check (if kept);
the passport.

How to change the phone for a new one under warranty

You can exchange the device under warranty during the entire warranty period. However, it is not uncommon for a guarantee to be unspecified upon purchase, so an additional period of 2 years for an exchange has been introduced.

The buyer has the right to expect a complete replacement of equipment and compensation for losses.

What to do if the new phone is not working?

A common question that arises from the consumer: I bought a new phone, but it is faulty, can I change it? You can, of course, change. And regardless of whether the purchase was in a chain store or was bought in an online store.

It is even easier to exchange a device purchased online than when buying offline - the buyer did not see the gadget at the time of purchase. A faulty device belongs to low-quality goods, so the seller is obliged to accept it, even if he refuses to exchange it. This is stated in the law on the protection of consumer rights.

Steps to be taken for the exchange procedure:

Device quality checks. The consumer must be present during the verification procedure;
Examination of a faulty phone is carried out at the expense of the seller;
The phone is replaced if it is faulty due to the fault of the seller;
A written claim is made against the name of the seller or manufacturer, in case of refusal to fulfill the requirements of the buyer for a replacement;
The most difficult step will be going to court, but this usually does not come to that. There is an appeal only in case of ignoring a written claim.

Is it possible to exchange an old phone for a new one

You can exchange your old phone for a new one. Moreover, many chain stores hold similar promotions, in which there is an additional discount.

You can replace an old gadget with a new one under the following conditions:

the device is serviceable, not coded;
the device is not a counterfeit product;
no mechanical damage (scratches, broken corners, loose connectors, etc.);
complete set - usb-cable, especially for equipment from Apple,
charger, factory box and technical passport of the device;
Headphones available.

You should have an identity passport and a TIN to exchange your old phone for a new one.

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