Hardware and software setup

Error you are not subscribed to a cellular network service. "PDP authentication failed" on iPhone and iPad? There is a solution

In order to fix the error "Could not activate the cellular network. You are not subscribed to the service cellular network» on your iPhone, you usually just need to reactivate your carrier's mobile Internet. In this article, we will discuss with you exactly how to do this for the most popular cellular networks.

How to fix an error for the MTS operator on iPhone?

  • Through dialing. Dial a short command *111*18# and press the call button.
  • Through sending SMS. Send SMS to number 111 with text: 2122
  • Pass in and press the button "Reset". Then re-enter the cellular network data for MTS:
    • API: internet.mts.ru
    • Username: mts
    • Password: mts

How to fix error for Megaphone operator on iPhone?

Automatic Internet activation method:

  • Through dialing. Call the number 0500 to get automatic Internet settings.
  • Through sending SMS. Send SMS with text 1 to number 5049 .

Manual way to activate the Internet:

  • Pass in "Settings - General - Network - Cellular data network" and press the button "Reset". Then re-enter the cellular network data for Megafon
    • API: internet
    • Username: gdata
    • Password: gdata

How to fix an error for the Beeline operator on the iPhone?

Automatic Internet activation method:

  • Through dialing. Make a call to a number 0880 to receive automatic settings Internet for Beeline.

Manual way to activate the Internet:

  • Pass in "Settings - General - Network - Cellular data network" and press the button "Reset". Then re-enter the cellular network data for Beeline:
    • API: internet.beeline.ru
    • Username: beeline
    • Password: beeline

How to fix error for Tele2 operator on iPhone?

Automatic Internet activation method:

  • Through dialing. Call the number 679 to receive automatic Tele2 Internet settings.

Manual way to activate the Internet:

  • Pass in "Settings - General - Network - Cellular data network" and press the button "Reset". Then re-enter the cellular network data for Tele2:
    • API: internet.tele2.ru
    • Username: do not need to enter
    • Password: do not need to enter

If you don't already know how to set up internet on iphone be sure to read this manual. Of course, a lot depends on mobile operator, which can automatically activate the Internet settings on the iPhone, in this case, just open the standard one, enter the address of any site and check the Internet. If the pages in the browser are loaded, then everything is fine, say thank you to your operator and start surfing the net.

But what to do if the phone does not connect to the network on its own, we answer - continue reading how to set up the Internet on the iPhone and prepare to enter the settings manually:


We go to SettingsMainNetworkCellular data network

Internet settings in iPhone with iOS 10

In the first example, the Internet settings were shown using older versions of iOS as an example. In order to enable the Internet in an iPhone with a more recent firmware (for example, iOS 10), we do the following. If you do not have a SIM card yet, then we purchase a SIM card, having previously decided on a more suitable one tariff plan. From the seller immediately take a brochure with settings. .


Now go to the Settings app and select - Cellular - Data Options


Next, select - Cellular data network, and prescribe all APNs (and, if necessary, other sections). The example above shows the settings of the Tele2 operator, you need to enter the settings of your operator.

We make settings for the Internet, which can be obtained from your operator cellular communication or search in the already existing list given in the archive below. Fill in the fields in small, English letters, as in the examples below:

MTS
APN: internet.mts.ru
Username: mts
Password: mts

beeline
APN: internet.beeline.ru
Username: beeline
Password: beeline

Megaphone
API: internet
Username: empty
Password: blank

Tele2
APN: internet.tele2.ru
Username: empty
Password: blank

You can search for your carrier settings in

How to enable and disable mobile Internet in iPhone


Enabling and disabling mobile Internet in iOS goes like this: Settings - Cellular - Cellular data. To save data and battery life, turn off Cellular Data when you're not using the internet.

We considered how to set up internet on iPhone using mobile GPRS internet as an example. But there is another way to connect the Internet to the iPhone - since the phone is equipped with a Wi-Fi module, it is possible to use a Wi-Fi hotspot that can be set up at home or use public hotspots. In large cities, wireless Internet access points are widely developed, so sitting over a glass of beer in a pub, you can also surf the Internet, check your mail or look at the weather. To connect wirelessly WiFi networks need to go to SettingsWiFi and activate the marker, after searching, select one of the found networks.

The disadvantage of connecting via Wi-Fi is that the iPhone is tied to a specific access point, if you move away from it for a certain distance, the connection is lost. Mobile GPRS-Internet is more convenient in this regard, the Internet works in the coverage area of ​​the cellular range.

If you are interested in high speed internet in Apple iPhone and you have already completed the steps above, then look - "" and accelerate.

If your mobile Internet does not work on your iPhone, you constantly have to look for an open Wi-Fi point to connect to the internet. There is little pleasant in this situation, therefore, if any problems occur, it is necessary to determine the source of the problem as soon as possible and try to eliminate it.

Causes of problems

Before you start troubleshooting, you need to determine why the mobile Internet is not working on the iPhone. It can be difficult to understand the exact cause right away, so you have to go by the method of elimination. Possible reasons include:

  • incorrect communication parameters;
  • iOS software failure;
  • lack of network coverage;
  • problems on the side of the mobile operator;
  • malfunctions of the communication module;
  • damage to the SIM card.

Another reason why the mobile Internet does not work on an iPhone is the use of traffic and a lack of money on the balance to connect. additional package. Before complaining about other factors, you need to make sure that you do not have any problems with traffic and money.

Connection test

First of all, make sure that the mobile Internet is turned on. For this:

  1. Open iOS settings.
  2. Go to the Cellular section.
  3. Move the Cellular Data slider to the On position if it was off.

You can also manage your cellular data through the Control Center. If the icon is grey, it means there is no connection. Click on it to enable mobile internet.

Also, make sure that airplane mode is turned off on your smartphone. When it is activated, all communication modules stop working on the device, so you can not use calls, messages, or mobile Internet.

Network reboot

If the problem is caused by a system failure, a reset will help fix it. network settings. It is convenient in that when it is executed, user files and settings are not deleted from the phone, that is, there is no need to do backup iOS. The only thing that will have to be configured again after the reset is the APN settings for connecting the mobile Internet.

To reset network settings:

  1. Open iOS settings.
  2. Go to the "Basic" section.
  3. Select Reset.
  4. Click Reset Network Settings.

After completing the reset procedure, problems with the Internet should be fixed. However mobile network won't work until you re-add your APN details.

Connection setup

Usually, the connection configuration is added to the phone the first time you turn it on. If you reset your network settings, you will have to order APN data from the operator again or register them in the settings manually.

Internet problems Beeline

If, after resetting the network settings, the mobile Internet from Beeline on iPhone does not work, follow these steps:

  1. Open settings.
  2. Go to the Cellular Data section.
  3. Go to Cellular Data Settings.
  4. Click "APN Settings".

APN parameters are different for each operator. You can view them on the official website of the cellular provider. For Beeline, you need to enter the following settings:

  • APN - internet.beeline.ru.
  • Username and password - beeline.

There are not so many differences for other operators. For example, MTS uses APN internet.mts.ru with username and password mts. In addition, if you have problems with the mobile Internet, you can call the operator's support service - for Beeline subscribers it works at 0611. You can order mobile Internet settings from the support service, which will come in a configuration message.

System crashes

It is important that the correct operator is selected in the settings, otherwise the iPhone will not receive a signal. For convenience, it is recommended to enable automatic detection provider. If your phone connects to the wrong carrier, set this setting manually.

affect the stability of the connection and system errors. For example, if you set the wrong date in the settings, the phone may stop catching the network. System crashes can often be resolved by simply rebooting the device. As a last resort, you have to resort to a hard reboot and factory reset.

Hardware failures

The most annoying problem that an iPhone owner may face is damage to the communication module. If a broken SIM card can be quickly and free of charge replaced at the office of a mobile operator, then repair or installation of a new module will cost much more.

The failure of the communication module is characterized by the absence of an operator signal. Communication may be lost for the following reasons:

  • damage to the transmitter power amplifier;
  • antenna failure;
  • failure of the SIM card holder or connector;
  • damage to the radio path.

Open the iOS settings and see if there is a "Modem Firmware" item in them. Its absence indicates that the transmitter power amplifier is broken. Unfortunately, not all hardware faults are so easy to spot. To diagnose damage to the radio path, it is necessary to contact service center. The cause of the problem may be a faulty lower cable. You can only fix the problem in a service center by replacing the damaged component.

If the iPhone is constantly searching for a network, you should pay attention to the condition of the antenna. It may fail if the smartphone is dropped, hit hard, or comes into contact with moisture.

Hello everyone! Mistakes are always annoying. And unusual mistakes are doubly unpleasant. Tell me, is it clear what the appearance of the inscription “PDP Authentication Error” means immediately after installation SIM cards on iPhone or iPad? Some kind of continuous set of words - PDP, authentication ... Apple, that's enough, stop there already! :)

When I first encountered this problem, I was very puzzled. The SIM card is new and just bought, the iPad also functions as it should - but when you combine these two variables, you get a "PDP authentication error" and no mobile internet of any kind. Fortunately, all this can be fixed on your own and without visiting a service center. How? Now I'll tell you everything, let's go!

So what do we see in iPhone screen or iPad besides PDP error? That's right, the inscription "failed to activate the cellular network." And this means that there can be three reasons for all this disgrace:

  1. iOS settings.
  2. SIM card.
  3. "Iron" breakdowns.

We will not consider hardware, since hardware problems have slightly different signs - complete absence networks (and not just the Internet), other fault text, etc.

Let's take a closer look at the first two points. So, what can be done to resolve the "PDP authentication error":

As you can see, there are plenty of ways and there is nothing difficult - it is worth trying to do absolutely everything.

I want to dwell on the last solution, since in my case this was the reason for the authentication failure. It would seem that nothing complicated - go and change the sim. But it was not there…

So, we insert a new SIM card into the iPad - we get a failure. We insert it into the iPhone - it works. We install another SIM in the iPad - everything works. Conclusion? Bad card. We go to the salon - we change. We insert it again - again an error.

In general, in order not to tell you all my adventures, I will immediately move on to the result:

The PDP error disappeared after 3 (!) replacements of the SIM card.

Like this interesting story. Fortunately, a cell phone store is nearby :)

After all this, I concluded for myself - when buying a SIM card, immediately check its performance (and preferably before payment). Because replacing the card, although free, is still not a very exciting procedure. And if you apply for this service several times a day, it becomes quite sad.

P.S. As always, I look forward to comments - tell us about your case, ask questions, advise an alternative solution to the problem. Write!

This is a common problem for everyone. iPhone models. Depending on the version operating system, it appears due to a technical or software failure. In the article we will talk about the sources cellular network activation failureiPhone and how to solve the problem.

Possible reasons

The first thing you need to pay attention to is the place of purchase of the device. This problem appears more often in people who bought a phone from unofficial suppliers or used equipment sellers. At the first inspection, it is difficult to determine the initial state and performance of all internal modules and adapters.

A used smartphone may not have a communication module that has failed either due to old age or due to improper handling by the previous owner. Unofficial suppliers like to sell reassembled versions of iPhones that are not made at Apple factories, but somewhere in the basements and at the “if only it works” level. From 11 iOS versions, the Apple Corporation has revised the rules for the use of smartphones with non-original parts installed.

talking plain language If you take your iPhone to a service center where they promise to make repairs 50% cheaper than anywhere else, unlicensed parts will definitely be installed on your phone. This is about replacing:

  • Wi-Fi modules;
  • Nand memory;
  • bluetooth;
  • Communication modem.

This is the saddest outcome of events, but there is a more positive one. Cellular network activation failure on a iphone The associated with a software bug. For example, during the release new version iOS, Apple servers cannot cope with the received load and are turned off. Activation will not be available during this period because the device will not be able to send the required data. Find out the advantages and disadvantages of iOS, in the article: ""

Note: This problem often occurs when there are failures on the part of the cellular operator. It's very easy to check, try calling another number or check your balance. If the command does not work, and the call is dropped, then the problem is on the side of the telecom operator.

How to solve the error

If a mobile connection works, but on iPhone appears cellular network activation failure pdp authentication error, you need to check the functionality of the communication module. On the welcome screen, you need to click on the icon in the lower right corner. An IMEI code should appear, its absence means that the modem is broken. We recommend that you contact the official service center. A well-chosen browser will allow you to quickly find a page with the address of the nearest service, we recommend that you read the article: ""

For information: it is possible to revive a smartphone by freezing it in the freezer or heating it with hot air through a hair dryer. Methods are controversial and ineffective.

Other solutions:


If the phone was purchased from a "gray" seller, the options presented above will not work. There is a way to reprogram Nand memory, but only a few use it and there is no guarantee that the iPhone will work again.

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