Hardware and software setup

Why does explorer restart on windows 7. Checking the integrity of the file system

When working with the Windows operating system, the user may experience an unexpected problem, which is the failure of the system explorer. Usually, the disappearance of icons from the desktop is observed, and the inscription “ File Explorer has stopped working". What caused such a nuisance and how to eliminate it?


Finding the cause of a system failure

We note right away that the main cause of this error is the presence of third-party software on the computer, which by its actions affects the correct operation of the system. A common misconception is that windows explorer(this is what the service is called) appears as a result of errors in the OS itself incorrectly, since the system itself cannot influence the behavior of processes during normal startup.

The main reasons for poor performance windows explorer can be called:

  • untimely installation of OS updates;
  • operation of an outdated or outdated version of the driver for the video card;
  • the impact of a malware or virus on the PC;
  • installed applications from an unknown vendor that may cause incorrect operation when launched windows explorer;
  • a failure in the system registry, which is also a consequence of the influence of third-party software.

How to fix the problem?

Step 1: Scan your computer for malware

If you already have an anti-virus program installed, then you should update its databases, and then run a full system scan. Of course, verification can take a long time, however, it's worth it. By the way, when infected programs and suspicious objects are detected, it would be preferable to use the function of their complete removal. At the same time, the antivirus will show the path to each file, so you should independently remove not only these files, but also all components of dangerous software.

Step 2: Update graphics card drivers

Older versions of drivers can significantly affect performance windows explorer, so it is worth updating them in a timely manner.

In order to update the drivers, you need to go to Task Manager and find the link Video adapters. Then we right-click on it and run the driver update. If everything is in order with the drivers, then this item can be skipped, however, to clear your conscience, it is still worth checking the integrity of all system files.

You can learn more about how to check the integrity of files. Remember that if there are corrupted files in the system, you may need an installation disc with the latest version of the OS to troubleshoot.

Step 3. Disabling programs from the context menu

If problems with windows explorer continue to annoy you, you should try disabling third-party program components in the context menu. This can be done using the utility.

When the program starts, sort the table by type and disable one by one all the elements that are in the line Context menu and are not a product of the company Microsoft. Then we reboot the system and, using the exception method, we detect the program that is causing the crash windows explorer.

The probability of solving the problem with the help of this utility is quite high, however, if the Explorer continues to work incorrectly, then the only correct option would be to reinstall the system itself. This should be done as a last resort, because it is not a fact that on a “clean” Windows, when you run one of the previously downloaded utilities, the user will not encounter problems again windows explorer.

This is a standard Windows program created on the same engine as Internet Explorer. Used to work with disks, files and folders. It is in it that users get when they click on the label " My computer". Sometimes there may be problems with the utility that lead to an unplanned shutdown.

In some cases, the program simply does not respond And restarts, in more serious it is completely stops working and refuses to turn on. This article describes what to do to resolve these errors.

Graphics driver issues

video card is related to the operation of almost all programs on the computer. Windows Explorer is no exception. If during operation it periodically shows errors and stops functioning - the solution to the problem should start in updating the drivers. The current version could be damaged or simply outdated, and therefore does not perform its functions correctly. There are 3 ways to update the video driver:

  • Across Windows Update;
  • Across utility from the manufacturer of the video card;
  • Manually.

By default, it downloads all necessary updates automatically. If you previously changed its settings and turned off auto-update, click on the utility icon in the tray(panels with icons at the bottom of the screen). In the window that opens, click on the " Search for updates».

When you first install the video drivers, your personal computer also installs special software for automatic download And installations new versions. You can open it and search for new patches.

Third way: visit the manufacturer's official website your graphic adapter and download from it latest driver package.

After that, you need to restart your computer and try to start it again. If the issue is not resolved, continue on.

Checking and restoring system files

Corrupted system files may also cause a shutdown. The Windows operating system has a special utility with which you can automatically check and fix problems with system files. If some data has been damaged as a result of failures or actions of virus programs, you can easily fix this error.

To do this, do the following:


Wait a while for the scan to complete. After that, restart your personal computer and try to run Windows Explorer again.

The Windows Command Prompt does not support copying using the Ctrl + V hotkeys. Either enter the commands manually, or copy using context menu(called by pressing the right mouse button anywhere in the console).

Fight against virus programs

Malicious scripts and viruses can cause any error. Infected libraries or the explorer exe file itself, live services - all this can lead to permanent completes your work and restarts or does not turn on at all.

The solution to the problem is very simple - antivirus program. Just fire up your antivirus and start a full Windows system scan. All infected files will be quarantined and disinfected or deleted.

If your personal computer does not have an anti-virus program, it is highly recommended to install it. Not working is not the biggest problem that viruses can cause. If you are not ready to purchase an antivirus, you can use free tool from Microsoft Corporation, which can be downloaded from the link: https://www.microsoft.com/en-us/download/details.aspx?id=5201.

It is recommended that you always keep this program enabled to protect your operating system and personal data. If you need to disable it during the installation of any applications, try not to download any files from the network during an increased vulnerability.

Lack of Windows system resources

The solutions described above more often solve situations in which it restarts constantly. But what if it completes its work only sometimes? First of all, it is necessary to monitor the amount of free random access memory and workload of the central processor.

To do this, do the following:


If the values ​​of these parameters often reach 90–95% - your computer can start working unstable And terminate various processes to unload. In this case, it is necessary stop those apps which you are not currently using.

If such problems occur frequently and even when the computer is idle, it is necessary to clean your computer from dust And diagnose its components. Perhaps it should increase the amount of RAM.

Thumbnail display

Another common reason for such errors is corrupted videos and images. While creating, editing, or downloading a file, an error may have occurred that caused the corruption. Such files cannot be opened.

As it runs, it opens image and video files and saves a thumbnail of the image to display it. These thumbnails are called thumbnails. Respectively, if the source has been corrupted, you will not be able to create a sketch, and the program will try to exit.

In case of such a problem, you will need:


If the problems were caused by the inability to display thumbnails, the problem will be solved. Now you can manually identify corrupted media files and delete them. You can then turn thumbnails back on.

Cloud storage clients such as OneDrive, Google Drive, Asus WebStorage and so on can also cause problems. They are being introduced into , slightly changing its operation and adding new features. If you use similar applications - try disable them. In case they caused problems, you must completely remove them from your personal computer.

Then download the new current version from the official site and install it. It is recommended to disable all third-party applications and antivirus during installation.

Related videos

It is a file manager and also the easiest way to access information on your hard drive. How to get rid of Explorer restart? This is a question you have probably asked yourself, too. The problem is not isolated, and it can be solved with skill and knowledge. But there are several obstacles on the way to a solution.

There can be several reasons for the Explorer overload.

  1. Explorer is perhaps the only way to navigate the file system of a new computer. Therefore, if a PC is barely bought, meeting one will get a lot of unnecessary difficulties. Since it is not possible to work normally without Explorer. Another thing is if a program like Total Commander is installed on the computer. But a novice user is unlikely to need it.
  2. The explorer starts to reboot for a reason. Be prepared for the fact that, having barely installed the OS on your computer, you will have to reinstall it. After all, such behavior can be the result of a conflict in software at a fairly deep level.
  3. Problems with Explorer are always insanely annoying for the user. Not to solve them and work normally further is simply unrealistic. Therefore, having understood, the user literally breathes new life into his computer.

Why does File Explorer keep restarting?

There are several main reasons for this:

  1. DLL - libraries contain problems.
  2. The drivers are not compatible with the system configuration.
  3. The computer is infected with a virus.
  4. An application is installed in the system that blocks the operation of one or more of its components.

If Windows 10 File Explorer keeps restarting, the first three causes are less likely. And here's why - this OS automatically loads up-to-date and serviceable hardware drivers. Even if all the drivers are not installed properly, nothing prevents you from downloading them from the manufacturer's website. But in the case of old equipment, this may not be possible.

At the same time, "Ten" contains effective means of combating viruses "out of the box." These include Microsoft Security Essentials, a program that previously came with Windows only as an option. It turns out that the fourth cause of failures for 10 is more relevant than all the others.

What to do in this case?

If you think that the application is to blame, remember - perhaps some program reacted incorrectly to actions or crashed where they should not be? If so, it's best to remove it immediately. After that, try working with Explorer again. Problem solved? If yes, great. And if not, it is possible that a completely different software became the cause of the problem. Trying to understand why the explorer constantly restarts, you will sooner or later get to the truth. And this article will help you understand the reason as early as possible.

The root of the problem

As you know, in order to understand the problem in some structure, it is necessary to consider its constituent parts. You need to start with a simple test. The first question is - is this problem only yours? To get an answer, try to reproduce the failure in a different user account. To do this, simply create an account and launch File Explorer.

After that, if File Explorer restarts again, move on to other options. If the problem has disappeared, try making the new account your primary one. It's easy, just move the files in the named folder (on drive C) to a new folder. Or, Windows itself will prompt you to keep the old files on the disk when you delete the old user. After that, you can safely delete the old, "broken" account.

It may be that Windows 10 Explorer on a newly purchased computer or laptop is constantly restarting. On most laptop models, there is a way to reset to factory settings. Search your system for an application called System Recovery. If it is, it will be much easier to sort out the problem. Just use it and follow all the instructions provided.

IMPORTANT. If you have an Asus laptop, try updating the Asus WebStorage proprietary software. If it doesn't work, feel free to delete it.

Other Solutions


The cause of the problem is a virus

Are you sure that virus software is to blame? Windows 10 Explorer keeps restarting for several reasons. And you can't discount this one. There may be several cases here:

  1. The virus "replaced" some elements of the Explorer.
  2. The virus has modified the Explorer by changing the way it starts or by embedding its own parameters into it.

It is worth considering that a virus (adware, malware, spyware) is also a program. Therefore, everything that is written above about other methods of “struggle” is relevant for him.

What else can you try?

Is the issue still not resolved? Well, there is another way to consider. This is the so-called Windows clean boot. That is, a launch method that does not include any minor system component. Does Windows 7 Explorer keep restarting? Then this would be a good option. In the case of the "ten", it takes a little effort to start this mode. Try to find it in your system - at the same time you will discover a lot of new things.

If there are no problems with Clean Boot, the whole problem definitely lies in one of the installed applications. In fact, in order to run such a bootloader configuration, you will have to disable all startup items. You can do this with CCleaner, or similar programs.

What to do if you are lazy

The forums are filled with different questions.

  • Mouse not working, please help me.
  • File Explorer restarts, what to do with Windows 7?
  • I have a motherboard problem. What is the best replacement?
  • And many others.

It is suggested that you do the same.

  1. Download the ProcDump utility on your PC and install it in the root folder of drive C.
  2. Run the utility.
  3. Reproduce the problem - make it manifest itself.
  4. Put the error file from the utility folder on a popular file exchanger (for example, RGhost).
  5. Place a link to a specialized forum on computer technology.

Almost all possible ways to fix the problem are given. It is very good if the first of them will save you from annoying problems. After reading this article, your problem with File Explorer restarting is solved! Leave your solution in the comments. What helped you in the fight against the problem?

Problems with Windows are a well-known headache for users of this system. In this article, we will deal with why and why the error "Explorer has stopped working" occurs. sometimes it gets so bad that it becomes impossible to work. Some people immediately take out a disk or flash drive with Windows, demolishing the entire old system in one fell swoop, and we will try to do without such cardinal and costly decisions.

What does it mean?

What does this error actually mean? Unfortunately, she speaks of the seriousness of what happened, since in this case the work of the Windows file manager was terminated. The error of this important system utility in this case is not so catastrophic, otherwise the system would crash to a blue screen, but this also does not bode well.

In this article, we will try to find out what the appearance of such a message means in each specific case, and also talk about methods for eliminating this dangerous bug.

Common cause

Very often all this occurs for the simple reason that some "left" software turns out to be incompatible with your version of Windows, simultaneously causing internal conflicts in the latter. If this program is at the same time prescribed in the context menu, then the scale of the problem becomes simply threatening.

Often the root of the problem lies in "clumsy" video codecs. This is especially often manifested at the very moment when you open the folder in which all your films are folded. If you observe this behavior of the system constantly, then you need to completely remove the problematic software (K-Lite Codeck Pack, for example).

Of course, do not forget about the products of evil hackers: Trojans and viruses that like to erase system files often become the culprits of problems. If you see the message "Explorer has stopped working", it is advisable to immediately scan your computer with one of the two programs below:

  • Dr.Web CureIt.
  • Kaspersky Virus Removal Tool.

Simply put, we do not recommend using Dr.Web CureIt for Doctor Web owners. If a regular program from a certain company did not identify and eliminate the threat in time, then it is unlikely that the correct definition will appear in the anti-virus scanner databases. If these solutions do not help, you will have to resort to other methods.

Cleaning up the context menu

We have already said that the error is often associated with the inadequate behavior of third-party utilities. If you disable the defective component, the problem will immediately disappear. It is very convenient to use the compact ShellExView utility for this. You can download it from the official site, where you will also find the Russification file.

Then we run the program and start sorting the values ​​in its main dialog box by type. To do this, simply left-click on the column of the same name.

You should be interested in all the elements in which the “Context Menu” appears in one way or another. Immediately turn off all components whose manufacturers are not listed. To perform this action, you must press the F7 button.

After that, you can restart your computer. Has the "Explorer has stopped working" error gone? We turn on one of the previously disabled context menu components, after which we reboot again. We check for an error, after which we continue to explore the list until the culprit of the bug is found.

in "Safe Mode"

We try to boot into the system using "Safe Mode". If everything works fine, we are looking for the cause of the failure in the installed programs. In the case when you see the message: "Explorer has stopped working", we immediately proceed to the next paragraph of our article.

Restoring system files

This event is applicable in cases where, after using all the tips that are given in our article, the message “Explorer has stopped working” still constantly pops up. First you need to run the command line emulation mode with administrator rights. To do this, click on “Start” again, look for the “Search” field there, and then enter the CMD line into it. The found files will appear in the right part of the search window.

On the one that has the same name as the command used above, right-click, and then select "Run as administrator" from the context menu. Everything. Immediately after that, paste the following command there: sfc /scannow. Press the ENTER button.

The system will automatically check and restore system files. Please be patient as the program may take a long time to complete. And why does it write "Explorer has stopped working" even after that?

Using "Clean Mode"

Left-click on the "Start" button, and then in the "Run" field, write the command msconfig. Press the ENTER button. We are interested in the "General" tab, where you need to select the "Selective startup" item, and then uncheck the box next to the "Download startup items" option.

Next, let's move on to Services. There you will need to check the box "Do not display Microsoft services." After that, click on "Disable all" and on OK. Important! After that, you need to close all windows of active programs, save the results of your work and reboot.

The system will start in a light state, only the most basic components will work.

If there is no error, then it is advisable to check the system for viruses, because there is damage to system files. We have already talked about fixing this problem above. Here's what to do if the computer says: "Explorer has stopped working."

We diagnose the system in "Clean mode"

To do this, first disable half of the services (we already wrote where to look for them). After that, reboot your system. In the case when the error disappears, the problem is in one of the disabled components. This checks all available services. It's long, but it's still better than a full system reinstall when you lose all your user data and installed programs.

Checking "Autoload"

If the service check did not reveal anything, we work with this component. We load the system into "Clean Mode" again. Restart the msconfig.exe program. We already wrote about this above, so read the above sections again. This time we are interested in the Startup tab, in which you should also disable at least a few applications. Click on OK and send the system to reboot again.

We are looking for the culprit of the problem in the same way that we used when working with services. If we see the message “Explorer has stopped working” again, what should I do in this case?

Alas, the failed program will have to be completely removed. If you cannot do without it in your daily work, then you need to go to the developer's website and download the latest (or older) version of the program. In addition, sometimes consulting with technical support helps. Note that the System Restore service can also help if the bug has started to appear recently.

System Restore

Click on the "Start" button, select "Control Panel" from the menu that opens. There is a "Recovery" option. Click on the link, after which the dialog box of this system utility opens. In it, you need to left-click on the "Start System Restore" button.

The working window will open again, where you can select a specific date on which the system will be rolled back. We recommend that you choose the earliest possible state, since in this case the probability of fixing the error becomes much higher.

Finally

If all of the above did not give any result, there are two ways: either negotiations with the technical support of Microsoft itself, or a complete reinstallation of the system. It is advisable to use the sfc /scannow command, which automatically creates the CBS.log file.

You can find it using the "Search" in the "Start" menu. This document will be required by the support service to determine the exact cause. We hope that the error "Explorer has stopped working" will be fixed by you.

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