Why can't I check my balance on mts. How to find out the balance on the Megafon - All on the shelves

For the convenience of subscribers, there are several ways to check the balance on Megafon - paid and free. It is possible to check through the phone, through the browser of a mobile phone, USSD request, call to an autoinformer or operator, request via SMS, check via the Internet. In addition, additional services "Live balance" and "Balance of relatives" are available.

Using USSD Commands

USSD request is a short command that is typed from the numeric keypad and sent by pressing the call button. How to find out your own balance on Megafon in this way:

1. *100# - allows you to check how much money is left on the phone;
2. *221# - the number of accumulated bonuses under the Megafon-Bonus loyalty program;
3. *558# - the rest of package minutes, traffic and SMS messages.

Some subscribers may not see the balance immediately, but receive SMS with the required information within a few minutes. You can also use the service menu by sending a request *105# and pressing the call button. In the menu that opens, you need to select the "My Account" option by sending the number 1, and then "Balance" (also 1). After that, Megafon will send SMS with the current balance. This method can also be used by those subscribers whose account is blocked due to debt.

SMS request

It is necessary to send an empty SMS to the service number 000100. In a response message, the operator will send current information on the balance and balance of package services, if any, are connected to your number.

Sending SMS in the home region is not paid, in other cases it is charged according to roaming rates. The method is not available to subscribers whose phone is blocked.

SIM menu

This method is not available on some device models. You need to go to the phone menu and find "Megafon PRO" in the list of programs. After going to the "Megafon" section and selecting the "Balance" item, an SMS message with the account status will be sent by the operator within a few minutes.

Call to autoinformer

Those who do not want to send USSD commands and wander through the menu can find out the balance on the Megafon account by calling the free short number 0501. There is no need to press any additional keys: the autoinformer will announce the account status immediately after the connection. The advantage of the method is that the connection is made quickly, and not like when calling a support line.

Call to the operator

When calling the toll-free number 0500, it is advisable to have a passport on hand, which is used to identify the subscriber: most people do not remember his serial number by heart. The dialing may be delayed, taking ten minutes - it all depends on the workload of the Support Center staff. The advantage of this method is that, in addition to checking the balance of your Megafon number, you can clarify a lot of additional details: for example, which tariff is more profitable for a subscriber to connect based on his mode of using the services of a mobile operator.

"Living Balance"

Not all mobile device models support this option. In this case, it is easiest for Megafon subscribers to find out the balance on the phone: up-to-date information is always displayed on the display.

To clarify whether the gadget complies with the terms of use of the service, you need to dial the USSD command *134# , press the call button and follow the further instructions. If the phone or is suitable, the display will show the current balance.

Usage features:

• During a conversation or connection to the Internet, the balance is not displayed;
• When the device is rebooted, the information about the account status disappears;
• Up-to-date information appears after using any paid service;
• Some smartphones display the account status not on the desktop, but in the notification panel;
• The option is only available in Russia.

The cost of using the service is 1.5 rubles per day. To do this, you need to dial the request *134# and follow the further instructions of the system.

Personal Area

Checking the status of the account via the Internet is available without any restrictions, including subscribers with a debt on the account. You can get into your personal account at the link lk.megafon.ru. Authorization is carried out by subscriber number. Before you can see the current balance on the megaphone number, you need to get a personal password by sending the USSD command *105*00# . The same command is used to change the current password.

Smartphone owners can download the "Personal Account" application from the corresponding official catalog:

• android;
• Windows mobile.

The balance of loved ones

Before knowing the status of the number of loved ones, the target subscriber must add your number to the trusted list by dialing the command *438*[your_number]# and pressing the call button. Checking the number of a loved one is performed by sending a request *100*[His_number]# . There are no restrictions. There is no charge for using the service.

As you can see, Megafon has many ways to check the balance, so each subscriber can use the most convenient option.

For many years I have been following the latest in the field of mobile technologies. It used to be my hobby, but now it has grown into a professional blog, where I am happy to share the accumulated information with you. I personally checked all the instructions, life hacks, selections of the best programs and tariff plans on myself.

What to do if the MTS balance does not work? You should study in detail the main reasons due to which the command to check the status of the mobile account may not function.

At the moment, the operator offers the following solutions to control the balance of the phone:

1. The most accessible is USSD request. Just dial *100# .
2. With the help of the Internet. On the main site, log in to your personal account and read the necessary information on the main page.
3. Through a mobile application.
4. Send SMS "11" to the number
5. Call 111 and listen to the answering machine, which will announce the current balance.

There are various reasons due to which the result is unknown to subscribers. These include network problems or lack of it. If you are faced with the first option, then the only solution is to wait for the operator to fix the problem. It does not depend on users, network failures can occur unexpectedly. Technical support probably already knows about the problem and fix it.

If the problem is related to poor communication or its complete absence, then change the location. Perhaps where you are there is no coverage or special blocking equipment is installed (in educational institutions, etc.).

What to do if it does not show the status of the MTS account?

Having analyzed why it does not show the balance on MTS, we will consider how we can fix this. If there are problems with the USSD connection, the commands will not work. In most situations, the reason lies in poor coverage. Today, many educational and government institutions install special equipment that interferes with cellular communications. Then you should just move to another place.

If the connection is interrupted due to unforeseen failures at the operator, then no action is needed. You can call the support service at 0890 and ask about the solution to the problem. The operator will notify you of the approximate time when the service will be available.

In this case, you still have additional ways to check the balance. Use the Internet by going to the site in your personal account or in the application.

Sometimes the phone itself is the cause. Try resetting it to original settings.

MTS balance not working? Are you sure that you have tried all the possible methods provided by the operator to subscribers?

There are six ways to check the balance of a mobile account developed for MTS subscribers:

1. Enter the code *100# on the dial pad. After processing the request (takes a few seconds), the current balance will appear in the window.

The reasons why the balance on MTS does not show: from fantastic ones in the 21st century - lack of support for USSD commands on the phone, from real ones - network failures, lack of network (in the first case, you cannot influence the operator's work, in the second - move to where there is coverage ), the presence of blocking software.

• Free message 11 to number 111. The answer will come by SMS.
• A call to the MTS Hot Line to the operator.
• Call to service number 111. Follow the instructions of the robot to find out the balance.

Reasons for failure in these cases: failures and lack of network.

1. Having entered the MTS Personal Account, view the balance of the personal account in the upper right corner.
2. The MTS mobile application, built by analogy with the Personal Account, also shows the available amount.
   The causes of failures include not only problems on the operator’s side, but also the banal lack of Internet or a low balance.

The usual way to check the account did not work - try the action later or after rebooting the phone.

What to do

There are many reasons why the operation was not completed, and the result is unknown: from software problems on a mobile device to banal technical work on the operator’s side, but first of all, check all available ways to check the balance.

If you have tried each option, but the balance is still not checked, do not rush to panic - if the operator has a problem, it takes time to fix it. A day or two passed, and things are still there? Get active.

Dial the Hotline from another number to clarify possible problems with your number. If there are no problems, the problem is in the phone.

As a way to solve the problem, use resetting your phone (after making a backup copy of all information available on the device) - the result is guaranteed

I am glad to welcome you to the site site. Recently I ran into one very interesting problem that arose on my android smartphone.

It turned out that I could not check the balance. When I entered the balance check code, the download would start, but then nothing happened. Then I tried other queries, such as checking the number of free sms, the result was the same.

Thus, it turned out that USSD commands do not work for me.

1. I found solutions to this problem very quickly, all I did was so simple. Before doing this, I strongly recommend that you back up all the data on your phone. Since resetting to factory settings will completely delete all information from the device. This method solves the problem 100%, but there are other ways to solve this problem. They do not work on all phones, so you will need to try a few.

2. Another option worked on my samsung galaxy. You need to go to the phone menu, go to settings, then go to the GPS and security tab. And there uncheck the opposite line "SIM change notification". And then restart your smartphone for the changes to take effect.

3. If you do not want to waste time resetting the settings, and you check the balance very rarely, then this option will suit you.

• we type the USSD command and immediately after it we type again (for example, we type *111# and while it is loading we type again);
• make a call to the operator, and with an active call, dial the USSD code;
• or just use a special balance check number.

4. You can also solve the problem by deleting some applications from the phone that in some way block the sending of a USSD command. Try remove the program you suspect, and restart your smartphone.

5. If you often control your balance, and you don’t like to enter USSD commands a hundred times a day, then this method is for you. Download a special application from google play, with which you can put a widget on your desktop, which will constantly display your current balance. For example, the AnyBalance program, which displays not only the balance of a SIM card, but also a bank card, etc.

6. If none of the above methods helped you and the balance on the phone was never checked, then the reason may be in the firmware of your phone. I advise you to install the original firmware.

7. It is also worth noting that Your carrier may be the problem., so you will have to wait until he solves it.

In the comments, write your phone model, which operator and which method helped you. Or write your own solution.