Hardware and software setup

Play market connection timed out. How to Fix Internet Connection Issues on Android Devices

The "Timed Out" error typically occurs when an instance of the SQL Server Database Engine has failed to start, the server name is incorrect, or there are network and firewall issues.

Error message text

In SQL Server Management Studio, notifications for this error might be as follows.

"Unable to connect to".

“Wait time has expired. The timeout period expired before the operation was completed, or the server is not responding. (Microsoft SQL Server, error: -2)"

Program sql cmd may return the following errors.

"SQL Network Interfaces: An error occurred while looking up the specified server or instance."

"Sqlcmd: Error: Microsoft SQL Server Native Client: The client cannot establish a connection."

"Sqlcmd: Error: Microsoft SQL Server Native Client: Login timed out."

"Unable to open connection to SQL Server."

"An error occurred while establishing a connection to the server. When connecting to SQL Server, this error may be caused by the fact that SQL Server does not support remote connections in the default configuration."

Typical causes of this error

Invalid server name specified.

Try entering the server name again.

The SQL Server service is not running on the server.

Start an instance of the SQL Server Database Engine.

The TCP/IP port of the Database Engine instance is blocked by a firewall.

Configure the firewall to allow access to the Database Engine.

The Database Engine is not listening on port 1433 because the port has been changed or because the component is not the default instance and the SQL Server Browser service is not running.

Either start the SQL Server Browser service, or establish a connection by specifying the TCP/IP port number.

The SQL Server Browser service is running, but UDP port 1434 is blocked by the firewall.

Either configure the firewall to allow access to UDP port 1434 on the server, or establish a connection by specifying the TCP/IP port number.

The client and server cannot choose the same network protocol.

Using SQL Server Configuration Manager, configure the server and client computer so that at least one common protocol is available to them.

The network module cannot resolve the server name to an IP address. This can be checked using the PING program.

Resolve a computer name resolution issue on your network, or connect using the server's IP address. This issue is not related to SQL Server. If you need help, check your Windows documentation or contact your network administrator.

Connection using an IP address is not possible. This can be checked using the PING program.

Fix the issue with TCP/IP protocols on your network. This issue is not related to SQL Server. If you need help, check your Windows documentation or contact your network administrator.

Unusual bugs

Server with multiple IP addresses

Clients running in may receive this error when connecting to a named instance of SQL Server that is installed on a cluster or non-clustered machine with multiple IP addresses. This issue can occur in all versions of SQL Server.

Cause

When connecting to a named instance on a remote computer, the client uses UDP to obtain the connection endpoint (TCP port number or named pipe number) to connect to the SQL Server Browser service on the SQL Server computer or cluster.

Firewalls on clients prevent loose source mapping for UDP. This means that the response must come from the IP address to which the request was sent. If the response comes from an IP address other than the target, the client's firewall will drop the packet. This issue can occur when connecting to a clustered server or a single computer that has multiple IP addresses.

The following table describes combinations of operating systems that can cause UDP packets to be dropped. This prevents a connection to a named instance of SQL Server or to a default instance of SQL Server that is not listening on TCP port 1433.

Client operating system

Operating system running SQL Server

Result in SQL Server 2008

Result in SQL Server 2005

UDP packets are not allowed through.

UDP packets are not allowed through.

Windows XP or Windows Server 2003

Windows Vista or Windows Server 2003

UDP packets are not allowed through.

UDP packets are not allowed through.

Windows Vista or Windows Server 2008

Windows XP or Windows Server 2003

Windows Vista or Windows Server 2008

Windows Vista or Windows Server 2008 (x86, IA64)

UDP packets are not allowed through.

UDP packets are skipped. Connection is not possible.

Windows Vista or Windows Server 2008

Windows Vista or Windows Server 2008 (x64)

UDP packets are skipped. Connection is not possible.

UDP packets are skipped. Connection is not possible.

Solution

To work around this issue, you must do one of the following:

Turkish or Azerbaijani language

Connection attempts may fail if the current language is Turkish or Azerbaijani and the server name contains the letter "I". To avoid this problem, connect to the server using the IP address. If the instance name contains the letter "I", specify the TCP/IP port number when connecting. To connect to a specific port, use an alias.

Connection timed out on Google Play (Google Play) on Android.

Option 1

Option 2

Option 3

In file /etc/hosts

Option 4

Option 5


1 . Delete Freedom ;
2
3
4 /system/ets/

Quite often, when trying to download an application from Google Play or get updates for already installed programs, a message appears with the following content: "Connection timed out." Today we will try to find out the reasons why this bug occurs and find ways to fix the problem.

Option 1

An error can occur through the fault of the provider due to incorrect operation of DNS servers, when the server cannot match the IP address of the device requesting information and the domain name of the resource accessed by the user. In this case, you can solve the problem by installing Set DNS on the device and selecting GoogleDNS in the settings (superuser rights are not needed in the PRO version of the application, you can download it for free). If you access the Internet using Wi-Fi, it is enough to specify 8.8.8.8 as the DNS server in the router settings.

Option 2

You can try changing the connection method by switching from Wi-Fi to 3G mobile Internet or vice versa. Perhaps the cause of the problem lies in the malfunctions occurring in the network that you are currently using to access the Internet. Take into account the fact that when working via Wi-Fi, an error may occur due to incorrect operation of the router (for new models, the firmware may be unfinished and contain bugs, so it is worth installing an alternative version, earlier and guaranteed to work).

Option 3

In file /etc/hosts there may be extra addresses. The line should be only one -127.0.0.1 localhost, and everything else must be deleted, then save and check the operation of Google Play. To clean the /etc/hosts file, root rights are required (we have repeatedly described the procedure for obtaining them for various devices on the pages of our site).

Option 4

The reason for the lack of connection may be an incorrectly set date on the device. In this case, not only the market does not work, but also other Google services - the validity period of the certificate has not yet come. The solution is elementary - to set the correct date.

Option 5

It is impossible to connect to Google Play, because the fake Freedom program for hacking games is installed on the device, which allows you to get money (items, resources) dishonestly. This program changes the hosts file located in / system / ets / (we already wrote about it in paragraph 3). Hence the inability to establish a connection. And now a step-by-step instruction for solving the problem:
1 . Delete Freedom ;
2 . Obtain superuser rights (root-rights), if they have not been obtained earlier;
3 . Install Root Explorer and give it superuser rights;
4 . Find the hosts file in a directory /system/ets/ using Root explorer, using a text editor, open this file, after which everything written there is erased and only one line is entered: 127.0.0.1 localhost;

5 . Execute save;

If the message " Timed out waiting for a response from the gateway. Check your network settings.", do the following:

1. Check Internet access

To resolve the issue, please check if Internet using a web browser Internet Explorer. If access to Internet no, contact your ISP for more information. Try again to activate the program after the restoration of work Internet.

2. Set up Firewall properly

If your computer has Firewall, add an allow rule for the process avp.exe or disable Firewall fully.

Firewall (firewall, firewall) designed to ensure the security of your work in local networks and the Internet. Firewall is a software package that checks data transmitted over the Internet or a local network, and, depending on the parameters Firewall, blocks or allows this network activity.

3. Check the system date on the computer

You can find out how to check if the system date is set correctly on your computer in the KB3508 article.

4. Retry activation in one hour

5. Contact Kaspersky Lab Technical Support

Quite often, when trying to download an application from Google Play or get updates for already installed programs, a message appears with the following content: "Connection timed out." Today we will try to find out the reasons why this bug occurs and find ways to fix the problem.

Option 1
An error can occur through the fault of the provider due to incorrect operation of DNS servers, when the server cannot match the IP address of the device requesting information and the domain name of the resource accessed by the user. In this case, you can solve the problem by installing GoogleDNS on the device and selecting GoogleDNS in the settings (superuser rights are not needed in the PRO version of the application, you can download it for free). If you access the Internet using Wi-Fi, it is enough to specify 8.8.8.8 as the DNS server in the router settings.


Option 2
You can try changing the connection method by switching from Wi-Fi to 3G mobile Internet or vice versa. Perhaps the cause of the problem lies in the malfunctions occurring in the network that you are currently using to access the Internet. Take into account the fact that when working via Wi-Fi, an error may occur due to incorrect operation of the router (for new models, the firmware may be unfinished and contain bugs, so it is worth installing an alternative version, earlier and guaranteed to work).

Option 3
In file /etc/hosts there may be extra addresses. There should be only one line - 127.0.0.1 localhost, and everything else must be deleted, then save and check the operation of Google Play. To clean the /etc/hosts file, root rights are required (we have repeatedly described the procedure for obtaining them for various devices on the pages of our site).


Option 4
The reason for the lack of connection may be an incorrectly set date on the device. In this case, not only the market does not work, but also other Google services - the validity period of the certificate has not yet come. The solution is elementary - set correct date.


Option 5
It is impossible to connect to Google Play, because the fake Freedom program for hacking games is installed on the device, which allows you to get money (items, resources) dishonestly. This program changes the hosts file located in / system / ets / (we already wrote about it in paragraph 3). Hence the inability to establish a connection. And now step-by-step instructions for solving the problem:
1. Delete Freedom;
2. Obtain superuser rights (root-rights), if they have not been obtained earlier;
3. Install RootExplorer and give it superuser rights;
4. Find the hosts file in the /system/ets/ directory using Rootexplorer, open this file with a text editor, then delete everything written there and enter only one line: 127.0.0.1 localhost;

Connection timed out on Google Play (Google Play) on Android. Quite often, when trying to download an application from Google Play or get updates for already installed programs, a message appears with the following content: "Connection timed out." Today we will try to find out the reasons why this bug occurs and find ways to fix the problem.

Option 1

An error can occur through the fault of the provider due to incorrect operation of DNS servers, when the server cannot match the IP address of the device requesting information and the domain name of the resource accessed by the user. In this case, you can solve the problem by installing Set DNS on the device and selecting GoogleDNS in the settings (superuser rights are not needed in the PRO version of the application, you can download it for free). If you access the Internet using Wi-Fi, it is enough to specify 8.8.8.8 as the DNS server in the router settings.

Option 2

You can try changing the connection method by switching from Wi-Fi to 3G mobile Internet or vice versa. Perhaps the cause of the problem lies in the malfunctions occurring in the network that you are currently using to access the Internet. Take into account the fact that when working via Wi-Fi, an error may occur due to incorrect operation of the router (for new models, the firmware may be unfinished and contain bugs, so it is worth installing an alternative version, earlier and guaranteed to work).

Option 3

In file /etc/hosts there may be extra addresses. The line should be only one -127.0.0.1 localhost, and everything else must be deleted, then save and check the operation of Google Play. To clean the /etc/hosts file, root rights are required (we have repeatedly described the procedure for obtaining them for various devices on the pages of our site).

Option 4

The reason for the lack of connection may be an incorrectly set date on the device. In this case, not only the market does not work, but also other Google services - the validity period of the certificate has not yet come. The solution is elementary - to set the correct date.

Option 5

It is impossible to connect to Google Play, because the fake Freedom program for hacking games is installed on the device, which allows you to get money (items, resources) dishonestly. This program changes the hosts file located in / system / ets / (we already wrote about it in paragraph 3). Hence the inability to establish a connection. And now a step-by-step instruction for solving the problem:
1 . Delete Freedom ;
2 . Obtain superuser rights (root-rights), if they have not been obtained earlier;
3 . Install Root Explorer and give it superuser rights;
4 . Find the hosts file in a directory /system/ets/ using Root explorer, using a text editor, open this file, after which everything written there is erased and only one line is entered: 127.0.0.1 localhost;

If you're having trouble accessing a website or the Google Play app, or you can't download an Instant Access app, check your connection quality. We recommend using Wi-Fi or a mobile network with a stronger signal. If you're using a Chromebook, check out our instructions.

Signs of a Weak Internet Connection

  • Download timeout constantly expires, download does not start or stops at 0%.
  • Google Play hangs when "Loading..." message appears.
  • Pages in the browser do not open.
How to troubleshoot mobile internet issues

Make sure your device is connected to a mobile network

If there is no indicator, you may be out of mobile data coverage. Move to another location (for example, go outside) and check the signal strength again.

Note. If this problem occurs frequently, contact your mobile operator.

Turn Airplane Mode On and Off

If you have followed all the steps above and the issue is not resolved, contact your mobile operator.

How to Fix Wi-Fi Issues

Make sure your device is connected to a Wi-Fi network

Restart your router

If your device is connected to your home Wi-Fi network, check your router's manual for information on how to reset it. Most often this is done like this:

  1. Unplug the router from the mains and make sure that the indicator lights on it are off.
  2. Wait 30 seconds.
  3. Plug the router back into power and wait 30 seconds for all the lights to turn on.

Advice for advanced users. Make sure your firewall is not blocking access to the ports required by Google Play (TCP and UDP port 5228).

If you have followed all the steps above and the problem is not resolved, contact your ISP or the owner of the Wi-Fi network.

When working with the Play Market service, failures often occur. When you do this, you receive a warning about a server error or no connection. Dissatisfied users write messages to the support service: “I can’t access the Play Market.” This article will discuss the possible causes of such failures and how to fix them.

OS reboot

Users often complain: "I can't access the Play Market on Android." The fact is that on mobile devices, the OS often freezes. In order to solve the problem, you need to restart your smartphone. In a similar way, you can eliminate failures in the operation of this service and other applications.

Removing redundant information

A large amount of unnecessary information saved on the phone can cause errors in the Google Play program. The user needs to reset the utility settings:

  • To do this, you need to open the device menu.
  • Then you should go to the settings.
  • Then you need to switch to the "applications" tab and select the Play Market program.
  • The control window will pop up. The user needs to click on the "wipe data" button.
  • And in order for the system to recognize the changes made, you need to restart your mobile phone.

Remove installed updates

What should users do if they post messages on the forums, such as: “I can’t access the Play Market on Android”? You can try to fix the crashes by uninstalling the installed updates:

  • To do this, as in the second method, you need to go to the menu.
  • Next, open the settings and select the line "applications".
  • Then you need to mark the Play Market program in the list and click on the "uninstall updates" link.

The application will be reverted to its original state.

Reset Google Apps preferences

How to enter the Play Market if the above methods do not work? Sometimes resetting Google Apps settings can help resolve the issue.

To perform this event, you need to go to the settings. Then you need to check the item "applications". In the list of installed programs, select "Google Services". Next, click on the "clear cache" button.

Enabling the Download Manager app

If this utility is deactivated, then errors in the Play Market program will occur constantly. To enable the "Boot Manager", you need to open the device menu. Then you need to go to the "settings" section.

Here you need to mark the line "applications" and switch to the "all" tab. In the list of installed programs, select "Download Manager". If the application is stopped, then you need to click on the "enable" button. After performing these steps, you need to restart your mobile phone and check the operation of the program.

Deleting a Google Account

It should be borne in mind that when an account is deactivated, all important and necessary information will be erased. Before following this procedure, you should back up:

  • To do this, you need to go to the settings.
  • Then you should switch to the "accounts" tab and mark the desired account in the list.
  • Then you need to click on the mailbox address. The sync menu will open.
  • The user needs to tick off the required items. This menu is used to back up personal data and contacts.
  • In order to save important information on the device, you should click on the "options" button and check the "sync" item. The system will back up all utilities.

After syncing, you need to deactivate your Google account. How to enter the Play Market after deleting an account? Upon re-authorization, the user will be prompted to restore the backup. You need to click on the "ok" button. After deleting and reactivating the account, the operation of the Play Market utility should be normalized.

Troubleshoot program compatibility issues

One of the possible reasons that Android device owners write “I can’t access the Play Store” is the presence of conflicting applications. Users install such utilities on their own. Among the malicious programs is the Freedom application, through which users make a free purchase of game currency.

Editing the "hosts" file

In search of interesting utilities, beginners go to unverified sites. After such visits, thousands of requests appear on the forums: “I can’t access Play Market from my phone”, “the money in my account has disappeared”, and so on. In order not to resort to a complete reset of all device settings, you need to edit the “hosts” file:

  • The user needs to go to the "settings" section, check the "applications" item and switch to the "installed" tab.
  • Select a malicious program from the list of utilities.
  • Next, you need to click on the "disable" button.
  • Then uninstall the app.

You cannot delete files without first stopping the utility. After rebooting the device, you need to check the changes made.

Return to factory state

What should I do if the above methods did not solve the problem? In order not to disturb the support service with numerous messages on the topic: “I can’t enter the Play Market”, you can try to fix the failures by resetting all settings. This is quite a radical solution. This procedure will help eliminate most of the problems associated with the operation of installed programs and the system itself:

  1. First, go to the "settings" section.
  2. Then it is necessary to mark the item "restore and reset". A new window will open. The user needs to click on the "reset settings" link.

Important data must be backed up before starting this procedure. Information saved to the memory card will remain intact. Next, you should restart the device and restore the backup copy of contacts.

Checking the network connection

Most often, users send messages to the support service with the text: “I can’t enter the Play Market, it says there is no connection.” In this case, the cause of failures is the lack of an Internet connection. You need to check the network settings and restart the router.

Enable Google Account

Play Market failures often occur due to a disabled account. In such cases, users send technical support requests like: “I can’t log into the Play Market, it says, you need to log into your account.” In order to activate an account, you need to open the device menu. Then you should click on the "settings" icon.

Next, you need to check the item "accounts". Here you need to click on the "add" link. The user must provide an email address and a password. After completing these steps, you need to check the operation of the Play Market application.

Checking the time and date settings

In the absence of a stable connection to the network, there is no need to panic and create topics on the forums: “I can’t enter the Play Market, it says a server error.” First, check your time and date settings. The user needs to enter the menu.

Then it is necessary to mark the item "settings". Here you need to select the line "date and time". Next, set the time zone and time. In this case, you need to enable synchronization with the network.

Disabling proxy settings

Seeing the inscription about the lack of connection, users drive queries into the search: “I can’t go to the Play Market, it says, the connection timed out.” Don't waste your time. In such cases, the first step is to check the operation of Wi-Fi. If other sites and programs open without problems, then the user needs to disable the proxy server. To complete the task, click on the "settings" button.

Next, you should make sure that the word “no” is displayed next to the “proxy server” item. In this case, the "advanced options" option must be activated. If there is no inscription, then the user needs to disable the proxy server settings.

Setting a Static DNS

If the above methods do not work, then you need to try to fix the problem in the following way. The user needs to return to the "Wi-Fi" section. Having selected an access point in the list, you need to click on the "change network" button. Then you need to check the box next to the "advanced options" item. Next, check the box next to the line "static IP configuration".

At the bottom are two DNS fields. It is necessary to fill them in with the numbers 8.8.8.8 and 8.8.4.4. Then you need to click on the "save" button. Next, you need to restart Wi-Fi on your mobile device and re-check the operation of the Play Market application.

Changing Router Settings

Setting the MTU - 1500 parameter in the router software is usually carried out automatically. For this reason, some applications do not start at all. This issue occurs on all devices connected to the access point. You can change the MTU settings manually. This will save the user from having to create requests: “I can’t enter the Play Store, Google Play is not working.”

In order to change the MTU parameters, you need to go to the router settings and open the "network" section. Next, switch to the "WAN" tab. Below you can see the line "MTU size". Enter 4 digits in the empty field next to the inscription. A user who is unable to contact the provider should specify one of several options: 1420, 1460, 1500.

Next, you need to save the settings and reboot the router. To change the MTU in the software from Asus, you need to open the "Internet" section. Next to the line "additional pppd options" you can see 2 fields. They need to write the number 1460.

In this article, let's figure out why the Google Play Market is not working today and what to do. We will perform actions with the phone in order until the access problem is completely resolved. Read to the end.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

What about the Play Market and Google servers

Before starting Android diagnostics, make sure that the Play Store works on other devices. Try accessing Google Play through a browser on your computer. If there is an error everywhere - for example, the device writes "Timed out" - then the problem is clearly on Google's side. Wait a little and then try again.

Reset settings and uninstall updates

If the Play Market does not start on your phone or tablet:

  1. Open Android settings.
  2. Go to Applications or Application Manager.
  3. Find Play Store.
  4. Click "Memory" -> "Clear Cache" and "Erase Data".
  5. Reboot your device.
Increase

If the problem arose after updating the Play Market, for example, the screen lights up and goes out, then roll back to the previous version. Also go to the application settings and select "Uninstall updates".


Increase

Clearing the cache and deleting data sometimes has to be done for the Google Services Framework, which are also related to the work of the app store.

Restart and check internet

If the error occurs for the first time, restart the device. Perhaps the Play Market does not start due to a small system glitch, which can be fixed by restarting Android. To restart your phone:

  1. Hold down the power key.
  2. Hold until the shutdown window appears.

If you see when you start the Play Market, check your Internet connection. You may not be connected so you can't access the app store. Launch your browser and go to any site to make sure the Internet is working.

In April 2018, Roskomnadzor began to ban Telegram and Google's IPs fell under the "distribution". As a result, some services, including the Play Market, became unavailable to some residents of the Russian Federation. Make sure that this is not your case, regardless of the date, because. a similar situation can be repeated at any other time.

Also, make sure the date and time are set correctly. Turn on auto-detection based on network data or set the correct date manually.

Play Market is the main source of Android apps. If it does not work, for example, it writes "Error RH-01" or "Login failed", then the user is deprived of the ability to quickly install new programs. The causes of the failure can be different, but most often they can be identified and eliminated on their own.

Enabling Google Accounts and Download Manager

For the Play Market to work, Google Accounts and Download Manager must be in the list of running applications. To find them, in the Applications section, click the All or Show System Applications tab.


Increase

If the program does not work, click the Enable button. At the same time, clean the cache and data, if any.

Account issues

  1. Open the settings, find the "Accounts" section.
  2. Select a valid Google account.
  3. Synchronize manually all data so that it is stored on Google servers.
  4. Return to the previous menu and select "Delete".

After deleting, add your account again by entering your username and password. The synced data will return to your phone automatically.

Application conflict

If the problem occurred after installing Freedom, an application for bypassing license checks and making freebies, then it must be removed.

  1. Open the list of applications in the settings, go to the "Installed" tab.
  2. Find Freedom and click Stop.
  3. After stopping, delete Freedom
  4. Reboot your device.

Increase

Instead of Freedom, another application may be causing the problem. If the error occurred after installing a program, disable it and uninstall it.

Cleaning up the hosts file

The work of Freedom and other applications can bring another problem - adding entries to the hosts file that block the connection to Google servers. To remove the restriction, you need root rights.

  1. Launch the Root Explorer App
  2. Find the system folder.
  3. Go to etc directory and set R/W permissions.
  4. Select the hosts file.
  5. Grant superuser rights to the application.
  6. Delete all extra lines, leaving only 127.0.0.1 localhost.
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