Hardware and software setup

Iphone 4s disabled connect to itunes. What to do if iPhone is disabled, connect to iTunes? With iTunes

Apple is the most famous and respected company that is known all over the world. It publishes various software, develops computers and releases well-known iPhone and iPad products. Almost the whole world is shrouded in these devices and every time users of this company try to acquire new brands of products. On the one hand, they produce high-quality devices and thus delight their users. But on the other hand, many are faced with problems that are caused by banal inattention or haste.

Are you familiar with such situations? Naturally, many users will immediately guess that we are talking about a frequent request that sounds like this: "How to unlock an iPad through iTunes?". Here, in fact, from here everything becomes clear! This problem occurs in almost every 6 users of this product. How to solve it and what is its true complexity? It is precisely these questions that this article will be devoted to, which will put all the situations on the shelves, in addition, it will allow you to deal with this unpleasant situation with your own hands.

What is this problem?

"Disabled: iPhone, connect to iTunes" error, how to unlock the device in this situation? Before we begin to consider this problem in detail, it is worth familiarizing yourself with the reasons for its occurrence, which are more predictable than it might seem at first glance. Most importantly, do not panic and look for a way to somehow smooth the situation. Blocking is not a breakdown of the device, but just a problem that is quite simple to solve.

So what is it? This issue prevents the user from using the device due to the device being locked or the password being entered frequently incorrectly. This means that your device refuses to perform any functions, although it is still possible to interact with it using the special iTunes utility through a computer. Any other interference may cause a breakdown, or be prosecuted by administrative responsibility under the terms of the contract of use. How to unlock your device through iTunes? To do this, you will have to carry out a series of complex, but quite understandable manipulations, which is what we will talk about further.

What causes it?

The only reason for the appearance of an error is one's own laziness and haste. After all, it is the user who is considered the source of this problem, which occurs due to the fact that the password is entered incorrectly, or the user has forgotten it altogether. Yes, you should be aware of the options in which children could accidentally find your device and enter the wrong password. No one is immune from such a case, so you should not worry in advance, since the problem can be solved, however, it will not always be possible to do this without a negative impact. Since some methods will require deleting or formatting your data, which is already a rather unpleasant situation.

Why is she dangerous?

"Disconnected: iPhone, connect to iTunes" error, how to unlock it? Why is she dangerous? And is it worth it to be afraid of its appearance? In fact, you should not be afraid of it if you know how to solve it in a safe way. In other cases, you may lose all the data that you had saved on the device, including contacts, photos, absolutely everything. It should be borne in mind that in some situations when you are trying to bypass protection or try to hack it, the device can be blocked and it can only be restored at a service center, where the cost of this service is far from small. Therefore, it is worth considering whether it is worth trying to understand the peculiarities of the structure of authoring at all, provided that the risk is too high?

Ways to solve the problem

How through iTunes? There are several ways to do this, but at first you should try to deal with the problem in a natural way, that is, remember the password. Usually, this is given several attempts, which can then be repeated after a while, but there are also firmware versions that immediately block access and do not allow the user to guess the password. In this case, you must use the iTunes program provided with the device. It is installed on a computer and is practically the basis for all ways to solve this problem. It is with the help of it that you need to try to restore your device, and not in other ways of "underground" masters. Thanks to the program, you can solve any problem, however, it will not always be possible to do this without loss. At the moment, there are several ways to figure out iTunes, from password guessing to a rare feature that concerns resetting to factory settings. We will consider all of them further, which, in fact, will allow you to understand, you just have to choose the most appropriate method and restore your device.

Ability to reset attempts

What do you need to unlock iPhone through iTunes? To begin with, it is worth using a completely standard method, which consists in the usual recognition of your device. It is necessary to connect the Apple development to the computer, then using the iTunes program you must recognize this device, and only then the password reset function will open, which will allow you to use an unlimited number of attempts. There is one small nuance in this method, which is that if you used a computer for this function before, and now you don’t have it, then sad news awaits you, since you can only recognize the device on one PC. Therefore, you should not neglect this opportunity and use this method not so often, calculate your actions and possible negative situations in advance.

Reset attempts

How to unlock iPad with iTunes? Oddly enough, but the iPhone and iPad have an almost identical security system, so all the described recommendations and solutions to the problem will work for both devices. And now let's move on to the next method, which is a small bug in iTunes. So, you need to reconnect the device to the computer and, instead of recognizing, turn on the synchronization of the connected elements. As soon as the process starts, you must click on the cross and cancel the procedure. It will stop, but the number of attempts used will be reset, which will allow you to continue to remember or guess the password.

Password reset option

If one of the proposed methods did not help, then it remains to move on to more serious measures to solve the problem. If there is a "Disconnected: iPhone, connect to iTunes" error, how to unlock it, provided that no method helps? Everything is quite simple, it is enough to reset the password, regardless of the consequences. To organize this procedure, you need to disconnect the device and then connect it to the computer, while choosing Recovery Mode. After turning on the device, the download will begin and a request to update the device, you must agree to this condition. After the done steps and updating, iTunes will offer to check your device. At the end of the check, a message will appear that concerns system recovery, it must be launched. Thus, you can restore your mobile system and reset your password, however, it should be borne in mind that with this method you will lose absolutely all the data that is stored on your phone.

Return to factory settings

"Disconnected: iPhone, connect to iTunes" error, how to unlock the device? Fortunately, many Apple developments include some additional features, one of which is system recovery by resetting to factory settings. Everyone knows what this procedure is, but in order to carry it out, you need to read the instructions that come with your purchase. If it is available in the documentation, then by following simple steps, you will achieve a positive result. If there is no such function and the methods listed above do not help, then you have to contact a specialized service so that they can fix your device. It is also worth considering that some Apple products have special restarters inside the case, which are not listed anywhere. Therefore, you can disassemble the phone or tablet, carefully consider if there is a restarter. If it is available, then they certainly need to be used, in case of a negative result, it is worth using our recommendation, that is, using the help of specialists.

How to avoid this problem?

How to unlock iPad with iTunes? It is enough not to create such problems for yourself that can violate your comfort. Be sure to write down your password on a piece of paper and store it in a place that you can spontaneously recall. If children ask for a tablet or phone, just unlock it and give it to them. And when the device is not used, it is enough to put it in an inaccessible place so that there is no unpleasant situation with blocking. Following these simple rules will help you get rid of many problems and unnecessary hassle. Therefore, you should think in advance and think over all your actions before buying expensive and capricious devices in terms of use.

The need for data backup

"I have iTunes, how to unlock iPhone?" - the question is not at all rare. In order to deftly and painlessly use this program for the device, it is worth remembering the constant backup of your data. For storage, regular cloud storage is suitable, which, in fact, is provided by Apple itself. Just a minute of registration and setting permanent synchronization will allow you to restore the device without any problems in the future without losing data. has a limited space for your data, but it has an indefinite lifetime. The data is stored on Apple's server and may be removed in the event of political instability. Your file, photos, music, etc. are given a confidential status, and no one except you has access to them. And do not invent various myths about the fact that all files undergo a clear and comprehensive check, it is unprofitable and very difficult to do this. Therefore, you can safely allocate a corner of storage for yourself in the vast virtual space of Apple.

Expensive pleasure

How to unlock iPad without iTunes? And what about the iPhone? No matter how sad it is, but without this program it will be quite difficult even for the service to cope with problems. Therefore, you should not even ask such questions and use what is available and stipulated by the user agreement. On the other hand, is it even worth using a device that is very expensive and has some problems in operation? Is it not enough to use standard similar developments that have a minimum of problems and maximum availability? While this is everyone's business, the fact is that the information we have provided you will help you to use your expensive item correctly and never worry about it being unexpectedly blocked again.

Apple cares about the security of user data, and in order to protect information on all iOS devices, it is possible to set a password. Its input can be configured each time the device is unlocked or after a certain time interval of its inactivity. By setting a password, the owner of an iPhone, iPad or iPod can forget it. With this in mind, Apple prompts users to try the correct password 6 times. If none of the attempts is successful, the device will be blocked, and the user will see a message that he will be able to try entering the password again only after a certain time. After making a mistake 4 more times, the inscription will appear: "iPhone is disabled, connect to iTunes."

Restoring an iPhone or iPad

Apple recommends that you restore your device if you encounter the "iPhone (iPad) is disabled, please connect to iTunes" error. This can be done with saving data if you have previously created backups using iTunes. In situations where this has not been done, it will be possible to restore an iPhone or iPad after incorrect password entries and an error only with data loss.

To recover an iPhone after ten wrong password entries, you need to do the following:


After completing the device recovery process, the password will be reset and you will be able to use your iPhone or iPad again.

Remote password reset on iPhone and iPad

Another effective way to get rid of the “iPhone is disabled, connect to iTunes” error is to perform a remote reset. This can be done if the device was activated before the problem occurred. It allows you to track the device, as well as perform some remote manipulations with it, including erasing all information from the device.

You can reset the password on the iPhone using the service from any computer, tablet, smartphone and other gadgets with Internet access. For this you need:


All information from the device will be deleted and the error "iPhone is disabled, connect to iTunes" will disappear. You will be able to restore the device from existing copies or set it up as a new device.

Additional passcode attempts on iPhone or iPad

If the error “iPhone (iPad) is disabled, connect to iTunes” appears on the screen, it is possible to bypass it and get 10 more password attempts. The method is as follows:


If you succeeded in resetting password entry attempts in the indicated way, you can do this indefinitely, repeating the steps described above from time to time and getting 10 additional password entry attempts.

Many users set a password on their Apple device to protect the files on it. But if you forget the unlock password and enter it incorrectly several times, then device protection will apply security measures and block access to activate your phone or tablet for a while.

Why does the error "Apple device is disabled or blocked, please connect to iTunes" appear

If you use an inaccurate unlock password three times in a row, you'll get a notification that your phone or tablet is disabled, and you won't be able to retry the password until after one minute.

The next time you try to enter an incorrect password, a similar restriction will be imposed, but the time until you get a new opportunity to enter a password will constantly increase. Things can get to the point that you have to wait 1-2 hours to try entering the password again.

When the invalid input limit is finally exceeded, you will see a message asking you to connect your device to iTunes. That is, the error "Apple device is disabled or locked, connect to iTunes" is activated if the device was tried to unlock with the wrong password too many times. This situation can arise if you forget the correct password, or the children get to the phone and, while playing, exceed the limit for entering incorrect passwords.

What to do to get rid of the error and unlock iPhone

If you have not backed up the data stored on the device through iTunes in advance, then you have only one way out - to select the password manually until you remember the correct one. In order not to wait each time for the device to give access to enter a password after the next lock, you can reset the attempt counter using a computer and the iTunes program installed on it.

Resetting the retries counter as a way to reconnect

To reset the input attempts counter, you will need iTunes with which you have previously synced your device, otherwise the following will happen:

So, if the above problem does not concern you, then follow these steps:


How to connect after restoring from backup or factory reset

If you backed up all your device data beforehand, you can restore it using iTunes. But remember that your backup is also encrypted, meaning you will need a password to use it. If you do not have a backup, then you can also use this method, but all data stored on the device will be irretrievably lost, as settings and content will be reset.

  1. We turn off the device, this is necessary in order to put it into recovery mode in the following steps.
  2. We connect the USB cable to the computer, but we do not connect it to the device yet.
  3. We take the switched off device in our hands and hold down the "Home" button for 10-15 seconds.
  4. Without releasing the Home button, connect the USB cable to the device.
  5. The device should display the iTunes logo and USB plug, which means that it has been successfully put into recovery mode.
  6. Open the iTunes application.
  7. We agree with the notification, which says that a device was found in recovery mode.
  8. Click the "Restore iPhone, iPad, iPod touch" button.
  9. In the notification that appears, select the "Check" option, as the second option, "Cancel", will simply end the entire operation.
  10. Confirm updating and restoring the device by clicking the appropriate button.
  11. We go through the process of activating and configuring the device.
  12. Done, password reset. You will be prompted to set a new password, since it is now missing on the device, decide for yourself: is it worth it.

How to avoid this problem in the future

There are a few simple rules, following which you can avoid similar problems in the future:

  • Set a memorable password so it's hard to forget, or write it down in a safe place so that no one else can find the entry.
  • Synchronize your device with iTunes and create a backup, which is recommended to keep updated so as not to lose anything of value. By doing this, you can restore the device at any time by resetting the password and without losing important data.
  • If you have a more recent Apple device, then start using the Touch ID feature, as it secures access to the device using your unique fingerprints that will never be forgotten.

If you've forgotten your Apple phone or tablet passcode, you'll see the message "This device is disabled or locked, please connect to iTunes" after several attempts to enter it. There are two ways out of this situation - reset the attempt counter and try to remember the password or reset all settings and device content, and then restore them using a backup copy. There is simply no other way to bypass the Apple protection system.

If you enter the password incorrectly on the iPhone several times in a row, the device will be locked, and the message “iPhone is disabled, connect to iTunes” will appear on the screen. How to unlock a smartphone in order to access it and, if possible, return data - read on.

After several incorrect attempts to enter the password, the iPhone is locked and completely encrypts the files stored on it. Thanks to this, no attacker can hack the device and gain access to the user's photos, applications and documents.

Features of the procedure:

  1. You can only restore data if a backup was made before (using iTunes, iCloud or third-party software).
  2. If the device has not previously synced with iTunes, then you can unlock it and reset the password only with a complete loss of data.
  3. If partial synchronization with iCloud was enabled on the iPhone (contacts, calendar, notes), then you can return the data after authorization in your Apple ID account.
  4. If the backup was made through third-party software, then reset the password through iTunes before starting the recovery procedure.

To remove the notification from the screen of a disabled iPhone and unlock it, you need to perform a hard reset. This can be done in different ways.

Unlock via iTunes

If the iPhone was synchronized with the computer, then it can be unlocked through iTunes. In this case, all data stored on the device and the password will be permanently erased:

  1. Using a USB cable, connect iPhone to the computer that you previously synced to.
  2. Launch iTunes. If a message appears on the screen asking you to enter a password, enter it.
  3. If there is no access to the old password, then use another computer (to which the iPhone was also connected). Otherwise, move on to the next data reset method.
  4. Wait for iTunes to automatically sync with your device and create a new backup. If this does not happen, then click on the smartphone icon and in the "Settings" section, select "Overview". Check the box next to "Sync automatically when iPhone is connected."
  5. When the backup is done, on the Overview tab, click the Restore iPhone button.
  6. A settings screen will appear with several options for . Select "Restore from iTunes copy" and select the desired backup from the list (they differ in creation date, size).

Wait until the end of the procedure. After that, the device can be disconnected from the computer and used. The iPhone will be unlocked and the data transferred.

Removing the lock through recovery mode

If synchronization with iTunes was not performed, then you can fix the error "iPhone is disabled, connect to iTunes" using the recovery mode. In this case, all data stored on the device will be irretrievably lost:

  1. Download and install iTunes on your computer from the official Apple website.
  2. Launch the program and connect your iPhone to your computer with a USB cable.
  3. On your smartphone, bring up the recovery mode screen. To do this, simultaneously press and hold the Home button and the top side (iPhone 6S and earlier), top side, and Volume Down (iPhone 7 and 7 Plus) buttons. For iPhone 8 and later, first press the Volume Up and Volume Down buttons in turn, then hold the top side button.
  4. A notification will appear in iTunes saying “There was a problem with your iPhone; it needs to be updated or restored”, which means that the program was able to find problems.
  5. If the message does not appear, then try turning off and on the smartphone again, or use another method to unlock it.
  6. Click "Update" to try updating your iPhone's system files. In this case, all user data will be saved.
  7. If this does not help, then select "Restore" to forcibly reset the device to factory settings (user information will be deleted).

The method is suitable for cases when the iPhone was locked as a result of incorrect password entry, if other system errors occur. After a forced restore, you need to reconfigure your smartphone. To do this, log in with your Apple ID or create a new account.

Reset password via "Find My Phone"

If there is no access to a computer, then a disabled iPhone can be unlocked without iTunes. To do this, use the "Find My Phone" function from Apple. The method is relevant only if it was enabled at the time of blocking the device:

  1. Use your computer or other mobile device to sign in to your iCloud account. To do this, enter your Apple ID and passcode.
  2. Go to the list of available devices and find the desired iPhone here (which gives an error and asks to connect to iTunes).
  3. Click on the "Erase iPhone" button and confirm the action.

When the operation is completed, all data will be permanently deleted. If you previously did iTunes or third-party software, then you can copy them to your iPhone.

Reset via Tenorshare 4uKey

Tenorshare 4uKey is a small utility that allows you to unlock in case of an incorrectly entered or forgotten password (if the iPhone says "connect to iTunes"). Suitable when the user does not have access to iTunes and other recovery tools:

  1. Download and install the program from the official site. The trial version is distributed free of charge and is available for OS X and Windows operating systems.
  2. Launch the software and connect iPhone to computer via USB
  3. Wait for 4uKey to detect the device and click the blue "Start" button to clear the error message. After that, all user information will be erased from the smartphone.
  4. Next, the program will offer to restore the iPhone operating system. If you already have an iOs firmware file, then use the "Browse" button to specify the path to it. Click "Download" to let 4uKey download the required version via the Internet.
  5. The following screen will then appear on the computer. Click "Unlock Now" to unlock.

Wait for the procedure to finish and disconnect the device. After that, set up the iPhone, come up with a new passcode and specify other security settings.

Data recovery after reset

Resetting the password involves the complete destruction of all user information that is currently stored in the device's memory. It cannot be returned without an access code. If the owner of the iPhone has previously used synchronization and backup tools, then you can make a backup.

Available methods:

  1. Through iTunes. To do this, connect the device to a PC and go to the "Overview" tab. In the "Data Recovery" section, select one of the available copies and wait until it is downloaded to your iPhone.
  2. Through third party software. The method is only suitable if other software was used for backup.
  3. Through iCloud. If synchronization of phone book contacts, calendar entries and notes was used, then after resetting to factory settings, start the smartphone. Wait for the "Programs and Data" block to appear. Find and select "Restore from iCloud backup" in the list and log in with your Apple ID account.

If the device has never been synchronized with iTunes, iCloud or other software, then user files cannot be returned. Therefore, in order to avoid losing important information, use the backup functions.

One of the main features of Apple gadgets is the increased requirements for the security of personal data. That is why access to the device itself, as well as various services, such as iCloud, AppStore, is protected by a lock password and a personal account. If this combination is forgotten for some reason, then the owner of the gadget will have exactly 10 attempts to enter it correctly. Otherwise, the treacherous inscription "iPhone is disabled, connect to iTunes" will appear on the screen. We will try to figure out how to act in such a situation and how to unlock your gadget further.

Existing solutions to the problem

Despite the fact that forgetting a 4-digit combination seems extremely difficult, in practice this is not at all uncommon. Moreover, a child may well pick up a smartphone and replace the existing combination. Obviously, in such a situation, even in 10 attempts, it is hardly possible to guess the password, unless you guess it.

To restore access to a blocked gadget, you will have to reset the combination. You can do this in the following way:

  • Try to reset the attempt counter;
  • Use the iTunes service;
  • Use the iCloud cloud resource.

Separately, you will have to consider the situation when the message “iPhone is disabled, connect ...” appears on a gadget with a jailbreak procedure.

Reset counter

The first possible solution to the problem is the classic manual selection of a combination. This approach has at least three obstacles:

  • Firstly, any iPhone has a security system or a counter, which means that there will be only 10 attempts, and then the gadget will be disabled with a reference to iTunes.
  • Secondly, the selection of the correct combination manually is from the field of probability theory. Using simple arithmetic calculations, it can be determined that it may take up to 60 days or more to sort through a 4-digit combination.
  • Thirdly, to carry out the procedure, you need another gadget, preferably a PC that is authorized in iTunes and synchronized with the problem smartphone.

The option, of course, is doubtful, but since it exists, it is worth considering. The first step is to connect both gadgets via a USB cable and run the application on the PC. When the program recognizes the smartphone, you need to start synchronization.

After that, the message “iPhone is disabled, connect…” should disappear. A normal reboot will not give such a result and this must be taken into account.

Removing restrictions through iTunes

This method allows you not only to reset the counter of attempts, but to completely reset the lock password. When the notification “iPhone is disabled, connect to iTunes” appears, the first step is to turn off the gadget and activate the DFU mode (Device Firmware Update). To do this, simultaneously press and hold the central button (Home) and the power button (Power) for about 10-20 seconds. After that, the "Power" button is released, but the central one will have to be held until the gadget is fully turned on.

In this mode, you need to connect your smartphone to a PC using the supplied data cable (USB). Unlocking the gadget via a wireless connection will not work and this must be taken into account. iTunes should recognize the device in recovery mode - a notification will appear on the screen asking for confirmation.

Use of cloud technologies

On any modern Apple gadget, it is possible to activate the "Find ..." function and geolocation mode. If it is activated, and the smartphone itself is connected to the Internet when the message “iPhone is disabled ...” appears, then you can unlock it through the iCloud cloud resource, from any computer or phone.

On the official website of the service, in the corresponding tab, you will need to select the problematic gadget. Recall that you can synchronize through iCloud several different products from Apple, which will be displayed in the list of devices.

Next, a map of the area will open with the location of the smartphone and a menu in the upper right corner of the screen. Here you should select the "Erase iPhone" icon, which activates the process of deleting all user data, including set passwords.

At the same time, you need to remember that you can only log into iCloud and confirm the data deletion procedure with a password for your AppleID account. After the reboot, the request for a protective combination will not follow, and all lost documents and programs can be restored through the cloud service (unless, of course, a backup was previously created).

Jailbreak and password reset

If a notification “iPhone is disabled, connect to iTunes” appears on the smartphone screen, and the gadget itself has undergone a jailbreak procedure before, then the lock can be unlocked only under certain conditions. Formally, this is only one condition - iOS version up to 4.0 and not higher. In this case, there will be no need to even restore the phone, since everything can be solved by one of two simple manipulations.

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