Hardware and software setup

iPhone activation server. How to Fix iPhone Activation Failed

If you ever dropped everything iPhone settings to the factory settings, and then tried again, you could very well encounter an activation error. It is difficult to understand the causes of this problem, since no useful information on the iPhone screen in this case does not give, but only advises to contact technical support Apple. But since this process is quite long, you can try to fix it yourself.


try it again

While an error occurs, hold down the Home button until the bottom menu appears, and then click "Try Again". You will be taken to the initial settings page and you can try activating your iPhone again. Often, to obtain the desired result, it is necessary to do this procedure 5-7 times.


If it doesn't help, go to the next step.

Use a working SIM card

Usually, activation problems occur when they try to activate the phone without a SIM card. Insert a working SIM card into your iPhone and try to activate your smartphone again. In case this does not help, start the activation using cellular network by turning off Wi-Fi. Most users are helped by this decision.

Sometimes an activation error occurs due to the fault of the telecom operator, which, due to unknown reasons rejects her. I think many people remember what problems Beeline subscribers had to face, although in this case we are talking about something else. Try inserting a SIM card from another carrier and activate your iPhone. After that, you will be able to use your old number again.

Sourced from www.osxdaily.com

Hey! It doesn't matter what you did to get the activation failed error. We reset the content and settings, flashed, updated, recovered - any of these actions leads to the fact that the device must be activated again. Yes, yes, yes, you will have to go through exactly the same procedure again as when you first turned on the gadget. And here we can expect one very large and large ambush.

An iPhone or iPad can easily warn you that activation is not possible because: “Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate, or try again in a few minutes. If the problem persists, contact the service Apple support: apple.com/en/support".

It would seem that everything is very logical. The server is unavailable Apple problems, we wait until the failure passes and swear at the company. However, not everything is so clear.

And in general, if you are faced with such a message, then I will have two news for you, good and bad. Let's start with the bad...

iPhone activation failure - everything is very bad

Why is it in the title that everything is so bad? Because, it is quite possible that the modem in the device “died”. This can be indirectly confirmed by the fact that by connecting the gadget to a computer and iTunes, absolutely nothing happens - no activation or something even remotely similar to it.

There is another way to test this terrible guess, on the welcome screen, click on the “letter i in a circle” icon.

After clicking, on a normal and working iPhone, the serial number of the device should appear. If IMEI does not appear, but only regulations are written, etc. then I have bad news, the modem in your iPhone or iPad has died. Naturally, with such a malfunction, the activation of the device is impossible. What to do?

  • Contact the service, the repair price is not very high (relative to the cost of the device), but only a few are taken for such a repair and no one gives guarantees.
  • You can try putting it in the freezer (at your own peril and risk!), There is a chance that the contacts will get up “as it should” at least for a while, and you can activate it.
  • Warm up with a hairdryer (also at your own risk!) - the effect is similar to freezing (it may or may not appear).

It must be understood that the last two points are, of course, a fierce "collective farm" and they should be carried out very carefully. But it helps some. By the way, updating the firmware on such gadgets is useless, you will get an error during this operation.

All that is described above is not your case? IMEI is displayed and the modem is normal? Let's move on to the next point!

iPhone on iOS 11 and iOS 12 won't wake up after a factory reset

This text is an update of the article after the release iOS firmware 11.

We have already discussed this situation in the comments, but for those who are too lazy to read, here is a brief excerpt from all this.

The essence of the problem:

Since the release of iOS 11, Apple has changed its policy regarding unofficial iPhone repair. If non-original components were installed in the device, then after the procedure for resetting the settings and content, you can get a “brick” - it will be impossible to activate the phone.

Who is at risk? Devices (running iOS 11 and iOS 12) that:

  • Have ever been repaired (with the replacement of spare parts -, modem, Wi-Fi and Bluetooth module) in unauthorized service centers.
  • They are the so-called "handicraft restored" iPhones (smartphones assembled by no one knows who and where) - unscrupulous sellers very often sell them under the guise of new ones.

What's happening?

At the power-on stage (after resetting the settings and content or restoring the firmware), the iPhone sends data about the components installed inside it to the Apple server. If this information does not match the base of the "apple" company, then the activation of the device is blocked.

So, what is there to do about it now?

  1. If there is a guarantee, use it.
  2. Some unofficial service centers may try to solve this problem with special equipment. But, as a rule, no one gives any guarantees - even if the activation failure can be "bypassed" now, then in the future everything can happen again.

Here is such a sad story. However, it is not at all necessary that the error occurs precisely because of this ...

iPhone could not be activated - the server is to blame or ...

In fact, failure can occur for various reasons. And the right decision would be to check everything in order, let's go!

  • Check if a SIM card is inserted and is it working? The advice is of course very obvious, but everything happens.
  • Once again, make sure that you have access to the Internet.
  • Apple servers are unavailable - in this moment? This often happens on release days. iOS versions. Many people around the world are trying to get as quickly as possible new firmware and the servers simply cannot withstand such an influx of people. In that case, you just have to wait...
  • Use a different internet connection. Some Wi-Fi networks can be configured to block access to Apple servers.
  • Use iTunes to activate (mandatory!)
  • Do a hard reset on your iPhone or iPad. Hold down the Home and Power buttons - do not release them until the iPhone turns off.

By the way, the reason for the Activation Error may also be that a beta version of the firmware was installed on the iPhone, and the device was not registered in the developer program. In this case, the error text will be:

This device is not registered as part of the iPhone Developer Program...

In this case, you need to go to the Apple developer portal (developer.apple.com) and register the gadget.

As you can see, the reason that the iPhone fails during activation can be a variety of situations.

From the banal - the lack of the Internet, to the very complex - the breakdown of the modem and the newly minted "iOS 11 syndrome". And if the first ones are solved quite simply (wait, change the SIM card, etc.), then the second (“iron” problems) are corrected only with the participation of a competent specialist service center. But I sincerely hope that this is not your case.

P.S. Write questions in the comments, and here's a secret scheme for you... For a successful iPhone activation- you just need to "like" this article. Testing!

There are many reasons why you might see the "Could not activate iPhone" or "Could not activate iPhone" error when you try to set up your iPhone. In this tutorial, we will look at the causes of the activation error and possible ways bug fix that will help you set up your iPhone

Apparently, a lot of people are having trouble activating their new iPhone X, so if you find this error, you are not alone.

But activation issues are not limited to iPhone X. There have been issues with people not being able to activate their iPhone after updating to iOS 11. Although this issue mostly affects iPhone 5S or earlier.

How to Fix "Failed to Activate iPhone" Error

There are many other reasons why you might not be able to activate your iPhone, and we will list them below, as well as suggest a number of fixes that should allow you to activate your iPhone. Next, we will talk about possible ways to fix the error “Failed to activate iPhone”.

Reasons why you can't activate your iPhone

Activation Lock installed

You may experience activation issues if the iPhone you are using is still linked to another account iCloud with Activation Lock. Next, we will analyze the solution of how to fix the error "Failed to activate the iPhone" in this situation when starting the smartphone.

Your carrier may have a problem

In the case of iPhone X activation issues, it looks like they were mostly tied to AT&T and Verizon customers in the US.

The activation server may not be available

The Apple server that checks that your device can be activated may not be available or may be experiencing high traffic. You can check if the Apple server is here LINK https://www.apple.com/support/systemstatus/.

Your SIM card may not be supported

The SIM card on your device may not work with iPhone.

Activation could not be completed

You may be having problems connecting to the Internet or your iPhone.

How to Fix iPhone Activation Errors

Make sure your iPhone has a SIM card

You cannot activate an iPhone without a SIM card. Learn more about it here: How to set up an iPhone without a SIM card.

wait a bit

It is possible that the servers at Apple are busy (especially if there are new iPhone or update for iOS). Check the status of the Apple Activation Server by visiting the status page Apple systems here. LINK https://www.apple.com/support/systemstatus/

Remove the SIM card and reinsert it

It is possible that the SIM card is not in the SIM tray correctly, so insert it and check if that has changed. Now let's move on to other ways on how to fix the "Failed to Activate iPhone" error.

Reset your iPhone
The way you reset or restart your iPhone depends on the model. with older iPhone models you can hold the Home and Sleep/Wake buttons together for about 10 seconds. With iPhone 7 and 8 the process is different in that the home button is a sensor which is system dependent and if software functions, then the button performs its task, so to speak. And with the iPhone X, the process is different in that there is no home button.

unlock lock
The purpose of Activation Lock is to keep your iPhone and the data on it safe if your iPhone is stolen.

If the phone you are trying to activate has an Activation Lock, it may still be locked by a previous user (maybe it's a used model). To disable Activation Lock, you will need to enter the previous user's Apple ID and password, or ask them to go to Find My iPhone and remove that iPhone from their account iCloud entries. Alternatively, you can call AppleCare or go to an Apple Store and as long as you can provide proof of ownership and Apple can confirm it's your iPhone, they can remove the Activation Lock for you.

Make sure you don't have a locked iPhone
If your iPhone is locked to a specific mobile network, you will not be able to use a SIM card from another network. The previous network should unlock your iPhone so you can use it with the new carrier's SIM card.

Check if your WiFi network is working

Try an alternative wifi network if you can block Apple's servers are blocked (If you don't have a WiFi network, connect your iPhone to your Mac or PC and use iTunes, see the next step).

Try to activate your iPhone through iTunes

Below are the steps to take if you want to try activating your iPhone through iTunes:

  • Make sure iTunes is up to date.
  • Turn off your iPhone and connect it to your computer with a USB cable.
  • Turn on your iPhone and it should launch iTunes to open (or open iTunes if it doesn't).
  • Once iTunes detects your iPhone, it will ask you to go through a few steps to activate your iPhone.
  • If it doesn't happen automatically, select your device in the left pane and you should see how to activate your iPhone.
  • Sign in with your Apple ID and click Continue.
  • Call your carrier

If none of the above items solves the problem, please contact your dealer for advice. And if they can't fix the problem...

Contacting Apple

It is possible that your iPhone has a bug that is preventing you from activating it. Apple should be able to help or replace an iPhone if it's defective and still under warranty. In this case, please contact support.

conclusions

We hope you understand the possible ways to fix the error "Failed to activate iPhone". If you know other solutions to this error, then write about them in the form of comments.

Some iPhones running iOS 11 and later may be affected by error 0xE8000013 (or 4016) when activated in iTunes or by the message "iPhone activation failed. Your iPhone could not be activated…., due to which the smartphone is completely blocked and turns into a "brick".

In contact with

Why does error 0xE8000013 or 4016 appear?

First, let's explain what is error 0xE8000013 or 4016.

Most often, it occurs on unofficially restored (ref) iPhones. Typically, such devices are sold in online stores under the guise of new (!!!) gadgets. Not to be confused with from Apple (CPO, of ref, etc.). The reason for the error is that the serial number of this device is already contained in the database of replaced iPhones (for example, the phone had a factory defect and was returned by the buyer under warranty). In other words, this IMEI or serial number is no longer valid. Thus, an iPhone with a serial number that does not belong to it simply cannot be activated on Apple servers. After resetting the settings or switching to a backup copy, such a device turns into a useless "brick". This is evidenced by the message:

"iPhone activation failed. Your iPhone could not be activated because the activation server could not be contacted. Try connecting your iPhone to iTunes to activate, or try again in a few minutes. If the problem persists, please contact support."

Can an iPhone with error 0xE8000013 be fixed?

Unfortunately, today there is no solution that allows you to activate an iPhone with error 0xE8000013. However, there is a possibility to prevent such a situation. How to check the gadget and not become a victim of error 0xE8000013 will be discussed in the instructions below.

How to check iPhone for error 0xE8000013?

In some cases, due to fraud or simple human error, such smartphones may end up in stores that officially sell the iPhone. Therefore, it will not be out of place for users to always check their iPhones before buying.

You can check the phone's susceptibility to an error during activation on the Apple website at this linkby entering the serial number or IMEI of the device in the field "Enter the serial number".

How to find out the IMEI or serial number if the iPhone is activated and in working condition

You can find out the serial number or IMEI of the gadget by opening "Settings" -> "Basic" -> "About device".

How to find out the IMEI or serial number if the iPhone is packaged (sold as new)

The serial number and IMEI are on the label at the bottom of the box, however, in the case of the iPhones described above, the data on the box and on the device itself may differ. Therefore, for a guaranteed correct check, you should:

1. Unpack the device.

2. Turn on iPhone.

3. On the welcome screen, press the i button in the lower right corner.

4. Compare the IMEI or serial number shown on the screen with the one on the box.

5. Enter the IMEI or serial number on the Apple website (link above) to check if you are really buying new phone ()

If the page displays information about the device, then there is no need to worry.

New iPhone to be activated:

Activated iPhone (used no more than 3 months), under warranty:

Activated iPhone (used for over 1 year):

If a notification appears that the serial number belongs to the replaced gadget, there is a danger of error 0xE8000013:

“Unfortunately, this serial number matches the product that was replaced. Check existing data and re-enter serial number. If the information is correct, please try contacting us."

To the factory ones, and now I want to show in detail what iPhone activation is and what pitfalls can be.

What is iPhone activation

Activate iPhone = turn on for the first time if we are considering a new phone out of the box, or simply turn it on if we have previously reset or flashed it. Activation is the initial setting of the phone: language, region, recovery from backup and setting up some services. If you have already produced the first turn on iPhone then you need to know some of these points, in otherwise, see below - I will describe step by step what to do and where pitfalls can wait ...

Before activating an iPhone or iPad (there is almost no difference in activation), make sure you have a SIM card or WiFi network (for an iPad without a SIM card) - you can't activate without them! Also, you may need a computer or fast internet if you need to restore data from a backup. After all the preparations, you can safely press the Power button at the top of the device, and as soon as the iPhone turns on, you will see a welcome splash screen in various languages ​​and a prompt to swipe across the screen.

The next item will prompt you to connect to any WiFi networks, or prompts you to use your SIM card to activate iPhone. If you don’t have a SIM card at hand, then even the presence of wireless Internet and a computer will not help you ... Let me explain - a SIM card is required, like the Internet, just not all SIM cards come with the Internet, and in this case you need WiFi or a computer, with an internet connection and iTunes installed!

If you have successfully completed the previous points, then welcome to the "almost" activated iPhone. Why "almost", you ask? Yes, because if you purchased the gadget with your hands, you may need to enter the iCloud account and password of the previous owner! If the old owner is not available and you don’t know the cherished login-password, then, alas, you have a “brick” on your hands 🙁 In this case, you need to find the old owner, and in the right scenario, you must reset before buying at the seller, so there were mutual misunderstandings!

If this is a new phone, then you will not have any obstacles. In the next step, you will be offered a choice of 3 items: Set up as new iPhone, Restore from iCloud copies or Restore from copies of iTunes … What are the differences between these 3 points?

- set up as a new iPhone - just set up the phone as you wish and there will be no data on it, except for what will be downloaded later from iCloud, if you used iCloud before, of course 🙂

- restore from iCloud copy - this option is needed for those who already have a backup in iCloud, for example, from a previous iPhone.

- restore from a copy of iTunes - just connect your iPhone to a computer that has iTunes and a backup copy of your phone, and follow the instructions on the computer. At this time, the iTunes and cable icon will be displayed on the phone.

Set up like a new iPhone

If you chose the first option, then the next step you will have is a window for entering an iCloud account, or creating a new account if this is your first apple device. If you don't have an account yet, it's best to skip this step and set up iCloud after activating your iPhone.

Well, how to do without legal information and acceptance of its conditions:

If you are in the habit of password-protecting your iPhone/iPad or Touch ID, then you will be able to make these settings right away. And here they are, just, you should not put off for later!

If there is a request to enable geolocation, it is advisable to agree. Geolocation, why else? And for the fact that your phone understands where you are and provides you with the most relevant and correct information. For example, your location on Maps, Google or Yandex maps, or correctly displayed weather and time data. I think it's worth turning on geolocation!

Further, if you want, you can enable or disable the sending of diagnostic data or give access to developers. Personally, I turned it all on so that data about crashes and problems would be sent to Apple and developers, and they, in turn, would improve the quality of programs and services!

Restore from iCloud backup

If you already had an iPhone and a backup copy was created from it to the Apple cloud, then feel free to select this item. You will need to enter your Apple ID and password associated with iCloud and click next. If everything is entered correctly and you have access to the Internet, the device will start downloading the backup.

After the start of the recovery, you will be asked the same questions when setting up the device as new, so I will not re-describe them.

I will only focus on this - if you want iPhone activation to go as smoothly as possible, make sure that the Internet is fast, as recovery may take long time due to copy size. The biggest things that can take the longest to transfer are photos and videos. So try to do it at home when you have a lot of free time. Of course after initial setup, it will be possible to interrupt the recovery, and continue later, however, I do not recommend interrupting the activation process.

Restore from iTunes copy

This method is best suited for those who have a computer at hand, as well as a backup of the old device, or it itself, or the backup itself takes up a very large amount! In my memory, I saw an iPhone where about 40 GB were taken up by photos - via iCloud it is too long and expensive, but via iTunes - it's only an hour!

So, on the iPhone screen, you need to select the appropriate item, after which you will see the iTunes icon on the device screen. After that, you will need to connect your gadget to a computer running iTunes, where there is an old backup ...

On a computer, in iTunes, you will need to select a specific backup if you have a lot of them or they are from different devices, and click Restore. Then, depending on the size of the backup, you can go to the kitchen for coffee, or start cooking dinner 🙂 After restoring from iTunes, you will also be prompted to enable geolocation, protect the device with a password and offer to send diagnostics to Apple. Please note that after the iPhone activation is completed, you should carefully look at iTunes and the iPhone desktop - it may well be that programs are being installed on the device, or music is being recorded. Do not disconnect the gadget from the computer!

Now you have learned what iPhone activation is and how it can be done. We saw several ways, among which you can find the right one for you! I hope that after reading my instructions, you will see such an inscription on your iPhone!

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