Sberbank AST Electronic platform - how to participate in the auction, technical support. Common mistakes Plugin for ast sberbank electronic platform

The most common mistake when working with a trading system. To eliminate this error, the user needs to install the CryptoPro Browser plug-in and make the correct settings.

How to install the CryptoPro plugin.

• Download the plug-in from the manufacturer's website Download
• Install the program by clicking on the downloaded file (you can find it in the "Downloads" section).
• At the beginning of the installation, answer "Yes" in the window with the question "Install CryptoPro EDS Browser-plugin".
• The program will start the installation, upon completion, you will receive a notification about the successful installation of the plugin.
• The browser must be restarted for the plug-in to work correctly.
• In the future, when switching to the ES verification form (section "Registration - Obtaining and verifying an electronic signature http://utp.sberbank-ast.ru/Main/Util/TestDS") and when entering the user's personal account, the browser will request access to the certificate store. When prompted, click "OK"

IMPORTANT! For the CryptPro Browser plug-in to work correctly, you must have the root certificate of the Certification Authority installed on your PC. If, when working with USP, the system displays the following message:

"Error signing data. Happened Internal error in the certificate chain.

You need to install the root certificate of the Certification Authority.

Plugin not available in Internet Explorer

To fix the error, the same manipulations are required as in the previous error. In addition, you must disable all non-standard add-ons:

• launch IE.
• enter "Service", then "Configure add-ons", "On. and off. superstructures".
• Choose add-ons related to Skype, QIP, Mail, Yandex, Rambler, Google, Yahoo, etc. and turn them off.
• restart IE.

Error opening storage: error Sberbank-AST

This error occurs when the personal certificate store system fails. This happens if the browser in the Sberbank-AST system is configured incorrectly. First you need to check the ES site using Activex, then update this component. But the main reason for the failure is the inaccurate operation of the Capicom library. To install it, do the following:

• download and unpack the archive with the software;
• go to the folder and run the file from the "Administrator" function;
• The installation wizard window will open, click Next;
• confirm agreement with the Microsoft licensing rules, then Next;
• click Browse to install the application,
  select the System 32 system folder, click OK, then Next;
• to start the installation process, click Install;
• when the process is completed, click Finish.

If the application is duplicated because it may have been installed earlier, an error message will appear. Then it is possible to download a file with the msi extension from the official Microsoft website according to the previously described scheme. After that, Capicom needs to be registered. For this in command line the following is entered:

c:\windows\system32\regsvr32.exe capicom.dll

and press the ENTER key on your keyboard.

The registration process has been completed.

Crypto provider error in ETP Sberbank-AST

This error occurs if the user has not been accredited at this ETP. It is necessary to enter the details and copies of the necessary documents in a special form and send this information. A response will be received within 1-5 days.

To successfully pass accreditation, you must:

• Install CryptoPro (see section "Sberbank-AST: plugin not available");
• Set up CryptoPro. Run the utility as an administrator. In the "Equipment" tab, open "Configure readers", then "Add", select the one you need from the list;
• Here, click "Set up media types", then "Add", select Jakarta or Etoken.

Install a personal certificate.

• Log in to CryptoPro;
• In the "Service" option, click "View certificates in the container", then "Browse";
• Select the appropriate certificate, the option "Certificate for viewing", "Properties", "Install certificate"

If you do not see the certificate

If, when logging in with an EDS certificate, the system displays a message: “This certificate is not associated with a system user. To associate this certificate,

• On this page, enter your login and enter the user's personal account on the site.
• If, when you re-enter your personal account, the system no longer displays the message shown in the figure above, then the certificate association was successful.
• If, when entering your personal account using an EDS certificate through the “Single Login Page” or re-entering through the “Old Login Page”, the system still displays a message stating that “the certificate is not associated with the user”, therefore, the certificate association did not go through automatically and you need to fill out an application for registration of a new user.

Registration procedure:

• on the site " Sberbank-AST» go to "Participants", then "Registration", click "Submit an application" in the field "Registration of the user of the participant (new electronic signature certificate)";
• in the selected certificate, some of the fields will be filled in automatically, the rest must be filled in manually.

When re-registering, you must come up with a new username and enter it in Latin letters.

If the selected certificate has an administrator function, then the data will be transferred automatically. V otherwise, through a personal account, this is done by another person of the company, endowed with the functions of an administrator. If the company does not have such a person, then an application is submitted to the in electronic format: [email protected]

Capicom (Capicom)

Capicom is an embedded utility for checking electronic signatures, viewing and decrypting certificate data, adding and deleting certificates. The installation procedure for this function is described in the Sberbank-AST section.

How to update the EDS at Sberbank-AST?

EDS or electronic digital signature is required for signing documents in electronic form. This is important to guarantee the authenticity of the information and the owner's signature itself. If the EDS is outdated, then it must be updated.

EDS update procedure:

• re-accreditation is not required;
• within 5 days, the organization sends all the changed information and documents (if any), while informing about the expiration of the old EDS;
• when replacing the EDS, it is registered New user, with the entry of information about it in the register. The authorized person of the company is informed through a personal account.

Here are the most common errors encountered by users of Sberbank-AST. We hope that these recommendations will help to avoid them in the trading system.

The Sberbank AST universal trading platform is an electronic type system created to conduct open auctions at the federal level in order to obtain the right for bidders to conclude government contracts for the supply of goods, performance of work and provision of services. The site is a leader in procurement in the domestic market, and is of great interest to many companies and individual entrepreneurs who want to get a profitable order. Those users who have an electronic digital signature and have been registered.

Before applying for the status of an accredited participant, you will need to collect documents according to the list and prepare them electronically. Practice shows that a package of documents prepared in accordance with the requirements increases the applicant's chances of timely approval of the application. Otherwise, the application will be rejected and the user will have to submit it again, wasting time.

To connect to the service have the right legal and individuals. Before going through the accreditation procedure for Sberbank AST, copies of the following documents should be submitted:

for legal entities

• extract from the Unified State Register of Legal Entities not older than six months;
• founding documentation;
• a power of attorney for the one who will deal with registration and bidding;
• protocol on appointment to the post of director.

for IP

• certificate of assignment of TIN;
• extract from USRIP;
• a document confirming the authority of the person involved in registration and bidding, if the individual entrepreneur does not perform this function.

for individuals

• certificate from the Federal Tax Service on registration;
• identity document;
• if another person registers and participates in the auction on behalf of an individual, a power of attorney will be required for him.

All documentation must be legible, each copy sent to separate file(no more than 16 MB).

For successful accreditation, you will need to prepare a workplace. It must meet the following requirements:

1. Pentium II processor (not lower);
2. volume hard drive at least 2 GB;
3. RAM not less than 32 MB;
4. screen resolution - at least 1280 by 800;
5. Windows 2000 SP 4 or XP SP 2 Professional or later installed;
6. editors for working with texts MS Office, MS Excel, WordPad;
7. RAR archivers, ZIP or WINZIP;
8. browser Internet Explorer not lower than version 8 or any other common in the application;
9. to use a digital signature - CIPF Crypto Pro CSP 3.6 and Crypto-Pro Browser plugin
10. install the certificate of the User and the root certificate of the CA.

In addition to the documentation, the participant must have an electronic digital signature, which is the key: it is impossible to work in the system without it. You will also need to install the CA root certificate and the User certificate.

Further registration takes place in the following order:

1. the participant's EDS is initially checked;
2. an application for participation is made;
3. being checked Email;
4. sending a signed application to the operator;
5. the confirmation;
6. access to the Personal Account.

How to register on Sberbank AST

All registration consists of going through two stages:

• as a user on the open part of the site;
• as a participant in the trading section.

Consider how to independently register for Sberbank AST. The registration algorithm in the open part is as follows:

1. go to the Sberbank AST website;
2. go to "Registration with ES";
3. on the organization selection page, specify the participant form;
4. then "Continue";
5. on the page that opens, fill in the registration fields (a significant part of the information is in the certificate);
6. to automatically fill in the rest of the information, you will need to select your certificate;
7. as a confirmation, click on the "Read" button;
8. then you will need to upload electronic copies of all documents;
9. click Attach, select desired file with a document and open it, then upload it;
10. download all documentation in a similar way;
11. after all the fields of the form are filled, be sure to check the correctness of filling;
12. then click on the "Sign and save" button.

The submitted application is sent to the operator for verification, which will take up to 5 days. After that, the potential participant receives a notification of the decision. After the application is approved and the registration is successful, you can enter your Personal Account and submit an application in the trading sections.

It is very important to follow the order of the procedure and not make mistakes, as the application may be rejected and the user will not get a chance to bid.

Overview of USP trading sections

Universal Trading Platform (UTP) is a service for organizing trading without limiting lots and industries. Platform participants can act as organizers and, at the same time, participants. USP brings together dozens of electronic trading sections in single system.

The following trading sections are available to users:

• Purchases under 223-F3 - the whole range of purchases is offered.
• Lease, privatization and sale of rights - property auctions for the sale, lease of non-residential premises for municipal purposes, apartments, non-stationary objects, land sales, obtaining licenses for communication services, sale of shares.
• Sale of property of bankrupt enterprises.
• Procurement by PJSC Sberbank for the internal needs of the bank and its subsidiaries.
• Fish market - holding tenders for the sale of fish products.
• Purchases and sales for commercial organizations.
• Showcase of direct supplies - providing information to Russian and foreign suppliers, interaction between customers and suppliers in order to optimize the process of concluding contracts for the supply of goods and services.
• Realization of block cargo transportation.
• Personal trading sections of large companies (Central Bank, Russian Railways, Rostelecom, Gazprom, Russian Post and others).

How to work for Sberbank AST as a supplier

If the user plans to act as a supplier, then it is impractical to rely only on luck. It is important to know how the supplier should proceed in order for the bidding to be successful. First of all, it is necessary to develop a strategy that will bring the user guaranteed result. This includes preparatory work, study of ETP offers, assessment of the volume of ongoing trading, identification of interesting customers, and a comprehensive analysis of competitors. An example action plan is as follows:

• preliminary selection of ETP;
• platform accreditation;
• participating in multiple auctions or inquiries;
• assessment of the effectiveness of trading.

The pre-selection is influenced by the presence of customers who may be of interest to the supplier. Should be comprehensively assessed potential buyer:

1. study its history;
2. analyze the results of the auction, where he initiated;
3. actions of the winners in the selected product group;
4. what procurement procedures were used;
5. how the enforcement of contracts took place;
6. study the plan and volume of purchases of the customer;
7. inquire about the existence of litigation, and whether the customer acted as a plaintiff or defendant.

All these points will be decisive when deciding on further cooperation. The efficiency of the supplier's work on the ETP will be evidenced by the number of sales, the level of price drop, participation costs, the number of acquired customers.

What to do if the plugin is not available

The “Plugin is not available” error is the most common when working on the service. To avoid it, you need to install the CryptoPro plugin on your computer. How to do it:

1. download plugin;
2. find given file in the "Downloads" section;
3. “Install CryptoPro EDS Browser-plugin” will appear in the window;
4. consent to the installation;
5. click on the downloaded file;
6. the program will automatically install, after which a message about the completion of the operation will appear on the screen;
7. reload browser.

If such a problem occurs in Internet Explorer, then you need to act in the same way, with the only difference that you first need to disable all non-standard add-ons. At the end of the work, also restart the browser.

Service Loan in 60 seconds

Since September 2019, a new service has been launched for suppliers registered on the electronic platform - obtaining pre-approved financing for bidding. From the operators of Sberbank-AST, buyers receive limits on loans, which are carried out online. The benefits of the service are as follows:

1. the speed of obtaining a loan takes only half a minute;
2. the procedure is carried out completely electronically;
3. participants are not required to provide any documents;
4. payment of commission for the provision of borrowed funds is reduced to a minimum (money is debited from the participant’s card or from his personal account on the ETP).

Borrowed funds are provided automatically immediately after the deadline for submitting an application for participation in trading operations on the site.

At the moment, funds can be transferred only to special Sberbank accounts opened by suppliers in a banking institution.

The Loan in 60 Seconds service allows suppliers and buyers to be more mobile during trading on the ETP and conclude profitable deals in a timely manner.

Conclusion

Summarizing, we can say that Sberbank AST allows both to participate in the auction and to receive significant benefits from this procedure. This is a significant reduction in the cost of purchasing goods or services, as well as the opportunity to make a profit at an auction that sells and rents property. Registration and work on the site is not difficult, since the service is clear to users.

Choose a section Set up for work on electronic trading platforms.

Possible mistakes

If one of the windows with an error appears while working on the ETP:

"Error! The CAPICOM library cannot be loaded, possibly due to low permissions on this local machine."

"CAPICOM object not installed"

“On your computer, tools for working with EDS are missing or incorrectly configured. Contact the provider of your certificate and CIPF."

"Unable to create object by Object Programming Server."

"Your browser does not have permissions to use ActiveX objects."

then you need to follow the steps below.

How to set up Internet Explorer

1. Make sure you are using Internet Explorer. If your version of Internet Explorer is lower than 10, then you need to run the 32-bit version (to do this, open the C:\Program Files (x86)\Internet Explorer folder and run the iexplore.exe file).

If you have a Windows 10 operating system, make sure you do not open a browser Microsoft Edge, whose icon is very similar to Internet Explorer.

2. It is necessary to add ETP addresses to Trusted sites.

• In Internet Explorer, "Tools" - "Internet Options" ("Internet Options"); go to the "Security" tab;
• select "Trusted sites" ("Trusted sites"); click the button "Nodes" ("Sites");
• uncheck the box below “All sites in this zone require server verification (https:)” (not all ETPs work over a secure https:// connection);
• in the line "Add the next node to the zone" enter the ETP address (via http and https);
• insert website address, after double slash // put *. and site address. The entered address should take the form "http://*.kontur.ru/";
• click the Add and OK buttons.

3. For the "Trusted Sites" zone, allow the use of Active-X controls.

• in Internet Explorer "Tools" - "Internet Options"; go to the "Security" tab; select "Trusted nodes"; click the "Other..." button;
• in the "Active-X controls and plug-ins" section, check "Enable" for all parameters.

4. Download and install CAPICOM-KB931906-v2102 .

5. In IE 9 and above, errors may occur that can be resolved using the compatibility mode (Go to Internet Options - Tools / Compatibility View Options / add site address).

Note: this General settings for all ETPs. Some sites require additional components(for example, the CryptoPro ES browser Plug-in plugin) necessary for the correct operation of the site.