Hardware and software setup

Error "Incorrect service installation section in this .inf file. Drivers are not installed when device is connected to PC: Mtp device INF file error Wrong service installation section

We have already considered troubleshooting computers under Windows control, now it's time to talk about connecting Android smartphones and other devices that use the Media Transfer Protocol (MTP) to connect. This protocol first appeared in Windows still in 2006 as a simple and safe way connecting music players, but has since become the standard for connecting any device with multimedia data, including smartphones.

If it is not detected when connecting a smartphone to Windows, then first you need to make sure that the problem is in Windows. Check your cable and device settings. Usually, Android, when connecting a cable, shows a context menu where it prompts you to choose whether you want to give the computer access to data on the device or not.


When the device is not detected due to incorrect drivers in Windows, the system shows the message "MTP Device Incorrect service installation section in this INF file".


In this case, you can always try using the built-in diagnostics and troubleshooting service, but, as is usually the case with Windows, this will most likely end in nothing. Click on the start button right click mouse and open Device Manager. Find the connected smartphone, it will be displayed either in the "Portable Devices" tab or in the "USB Devices" tab, open its settings.


Select Driver tab > Update Driver > Browse this computer for driver software. In the window that appears, enter the path C:\windows\INF and click on "Select a driver from the list already installed drivers».


After that, the connected smartphone is immediately determined in Windows.

When trying to install drivers for mobile phone or any other device on a Windows 10 computer, an error appears with a message stating that the wrong service installation section was selected in this INF file on Windows 10. In this case, the system does not recognize the gadget or it is displayed in Connected devices. What to do in this case?

Ways to fix problems on Windows 10

This error occurs on a Windows 10 computer due to incorrect operation drivers, or rather, incorrect software installation.

  • Right-click on the Start button and select Device Manager.

  • In Device Manager, select Portable Devices. In this branch, select "M3s". Right click on it and select "Properties".

  • In the new window, click "Update driver".

  • A new window will open. Select "Search for driver software on this computer". Next, you need to select a driver from the list of already installed drivers. It will be "USB Device MTP".

  • The driver installation will start. Software will install in a few seconds. After installation, you need to reboot the system and check the result.

Such a driver update should solve the problem and when connected to a PC, the gadget will be displayed correctly. However, if the method did not help solve the problem, it is worth resetting the phone to factory settings. Perhaps it is precisely because of the device settings that Windows 10 does not want to see a smartphone or tablet.

For more information on how to solve this problem and install the correct driver on Windows 10, see the video:

Hello, dear readers and users of smartphones. Today I will tell you what to do if when you connect your smartphone to personal computer an error occurs " USB device MTP failure”. Below you can see a screenshot of this error. If you have the same problem, then read on.

The “USB device MTP failed” error can occur for several reasons, here are some of them:

  1. Problem with MTP driver. This sometimes happens, but not on all computers. This problem eliminated very simply and quickly, below I will describe it in more detail;
  2. Incorrect settings in the device itself. As practice shows, such a reason occurs in 1% of cases, but nevertheless, it is possible for you that it is the cause of the error;
  3. Outdated drivers. This problem also takes place, but, like the previous ones, this cause of the error is eliminated a simple update drivers for your operating system.

So, we have analyzed the reasons, now let's start fixing this problem. Let's start in order, with the most working and common method to eliminate an unpleasant error.

Method 1


Now reconnect your mobile device to your personal computer and check if the error that occurred earlier has disappeared.

Method 2

If the previous method did not help, then let's try to delve into the settings of the mobile device. Do the following:


Important: if the development item is not visible, then do the following: go to the “About device” section and click on the build number about 10 times. Thus, you activate the “Development” item.

Method 3

As I said above, this way as simple and clear as the previous ones. It's just a simple driver update.. In order for everything to go as smoothly as possible, follow these steps:


Now try reconnecting your mobile android gadget to a personal computer and check if the USB error has disappeared.

If the article was useful to you, then you can thank the author of the article by posting a link to this material in your accounts. social networks, to do this, click one of the sharing buttons located below. Do not forget to bookmark this resource, I think it will come in handy more than once during the operation of your Android device. See you in the next, undoubtedly useful materials.

Sharing desktop and mobile gadgets allows you to copy information in a timely manner, make backups gadget and perform various manipulations. However, it is not always possible to connect the device to the computer, and the monitor screen displays information about the impossibility of performing this action. Let's figure out what can cause the warning window "Incorrect service installation section in this INF file" and how to fix it.

In fact, the reason for this problem is explained quite simply: the computer may have several driver packages installed that are necessary to connect the phone to the desktop device via a USB cable. And after accessing one of the INF files, the completely different one can be automatically selected, but for more early version Software, or incompatible with the connected device.

How to get rid of the error in question

The solution to this problem is quite simple - specify the correct MTP drivers, after which everything should work. For this:

  • Right-click on the "Start" icon and select "Computer Management".
  • Next, go to the "Device Manager" tab.
  • The displayed list should contain the item "Unknown device" or "Portable", where the position "MTPDevice" will be nested - highlight it.
  • By clicking on the selected line with RMB, in the drop-down context menu go to "Update Drivers".
  • Further instead of automatic search click on the second position in order to manually search for the required ones.
  • After that, follow the link to select the desired software from the list of existing ones.
  • Check the "Only compatible devices" checkbox, then select the MTP USB device and click "Next".

  • Wait for the installation to finish and close all windows.

After all the operations performed, it is safe to say that the error in question will no longer bother the user.

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