Components

How to pay for utility services by meters and without. Direct payments for heat energy Accrual for hot water according to the meter

The cost of hot and cold water increases every year. The only positive point in this matter is that the legislation of the Russian Federation allows the possibility of raising tariffs no more than once a year.

So after all, who forms the amount of payment for consumed water for the population in the Russian Federation? What amounts are being used today? Is it worth installing a water meter or not?

Let's consider the questions of interest in more detail.

Formation principles

Water supply and centralized sewerage are communal services. Based on this, rates subject to state regulation.

Service providers that are entered in a specially created state register of companies are annually required to provide economically justified costs for the next calendar year to the industry departments of the governments of the constituent entities of the Russian Federation.

The provided calculations are subject to careful verification by authorized specialists, the existing discrepancies are recorded in the minutes, and then approved by the relevant Order for each company, with the obligatory consideration of fixed marginal value increase indices, for the period from July 1 of the next calendar year to June 30 of the planned year.

With regard to sewerage services in the form of removal of liquid household waste from the septic tanks of the housing stock, they are directly related to housing services, and the cost is set by the direct supplier. Moreover, the cost of the service is not regulated by the state.

Rules for calculating the cost of a cubic meter of water

V cold water rate included resource costs for its provision to the direct user, namely:

Maintenance and repair work (capital, planned and others);
lost profit;
depreciation and profit;
FOT (wage fund);
purchase necessary materials and raw materials for production;
taxes and other obligatory payments;
costs associated with the purchase of fuel;
other financial costs.

Calculus structure hot water consumption tariff completely identical.

It should be noted that in the Russian Federation, on average, 1 cubic meter of cold water costs about 10-30 rubles, hot - from 60 to 130 rubles.

As a comparison, it can be noted that in Ufa the cost of cold water (per 1 cubic meter) averages about 13 rubles, hot - 60 rubles, in the capital - 30 rubles for cold water and 135 for hot.

The difference in payment on the meter and without it

In other words, for water (also gas and electricity), if there is no meter, you will need to pay 1.5 times more than with a meter.

The principle of calculation itself remained unchanged. However, the multiplier was increased from 1.4 to 1.5. talking in simple terms, payment for water without a meter, compared with last year, will be increased by 7%.

For example, if last year it was necessary to pay 6 thousand rubles for electricity, heating and water without a meter, then this year it is about 6 thousand 420.

If there are meters, it costs about 4 thousand 300 rubles to pay. It is easy to calculate that the benefit for the year will be over 26 thousand rubles.

The Government of the Russian Federation has decided do not raise rates from January 2017. In other words, metered water tariffs will remain at the 2016 level.

At the same time, the payment will be increased from July 2017. The amount of the increase depends on the region of residence.

For example, in the Astrakhan region, the cost will increase by about 4.4%, in Irkutsk - by 5%, in the capital - by 7%, in St. Petersburg - by 6%.

Based on the foregoing, we can conclude that installing a meter can significantly save your financial budget.

Current values

Depending on where you live, tariff from July 1, 2017 will be (per 1 cubic meter):

in St. Petersburg - hot water 100 rubles, cold - 25 rubles;
in Arkhangelsk - hot water 35 rubles + cost for thermal energy (the final tariff has not yet been calculated), cold water - 35 rubles;
in Moscow - hot water 108 rubles, cold - 33 rubles;
in Belgorod - the tariff for hot water has not yet been approved, for cold - 25 rubles;
in Penza - hot water 24 rubles + for thermal energy, cold water - 24 rubles;
in Kazan - cold water - 18 rubles, hot water has not yet been approved.

As you can see, depending on the region of residence, the cost of water supply varies.

The population of those regions that are not listed can find out the tariffs on the official websites of local water utilities or on the portal of the local government.

Recent upgrades

The last increase was made in July 2016. Throughout the Russian Federation, the cost of water supply has risen in price by about 4%. Prices increased most in the capital - more than 7%.

On the territory of the Russian Federation, the price increased by an indicator that is less than the established inflation (last year it was about 7%).

In turn, in 2015, the price growth was lower than the forecasted inflation (for 2015, inflation was over 9%) – tariffs increased by 8.3%.

To date, representatives of the Ministry of Economic Development predict inflation growth at the level of 4%. Moreover, according to studies, the figure will gradually decrease in the future.

What is a two-component tariff

Until January 2014, hot water billing was calculated based on the cost of 1 cubic meter of water and the amount of thermal energy that must be used in the process of heating water.

According to the Decree of the Government of the Russian Federation of November 2012 No. 1149, amendments were made to the “Pricing Base in the Field of Public Utilities Companies”, on the basis of which the regulatory authorities can set a two-component tariff for hot water supply. Moreover, it does not matter whether a closed or open system providing water.

When using a closed system, the two-component hot water tariff includes cold water and heat energy components.

For this reason, since April 2014, the tariff has changed from one-component (1 cubic meter of water is taken into account) to two-component.

With a two-component tariff, the formula calculation is as follows:

Ultimately, the payment receipt displays all information regarding the service provided in a new format.

In other words, if before this period it was necessary to pay only for hot water, now the receipt displays the price for water and heat energy.

The amount of thermal energy that needs to be used to heat 1 cubic meter of water is calculated according to a clearly established formula, which is displayed in the Letter of the State Committee.

On the increase in the cost of utilities in the Sverdlovsk region, see the following video:

Do you have any questions?

How to pay if no one is registered in the apartment and there are no water meters

People living in communal property have long been accustomed to the fact that an obligatory part of the monthly expenses is payment for the services provided. Tariffs are changing, methods of calculating charges, and since the new year, the approach to charging has changed in apartments where there are no residents and no one is registered.

Let's try to explain how to pay if no one is registered in the apartment and there are no water meters.

What do we pay for

Everything for which the owners of living space must pay is prescribed by law. According to article 154 of the Housing Code, payment consists of 4 components.

Funds allocated for the maintenance of the house.
Public Utilities.
Major renovation costs.
Renting an apartment (if there is a lease).

All money that is paid for the maintenance of the house is directed to:

necessary services and works related to housing management;
repair of varying complexity of property that is under the general jurisdiction of residents, and maintenance of the housing stock in good condition;
payment for energy carriers, water consumed for the maintenance of the house, as well as wastewater disposal.

Utility bills are charged for consumption:

thermal energy for heating or water heating;
hot and cold water;
electrical energy;
natural gas;
drainage;
for garbage disposal;
if available - for bottled gas or solid fuel.

Changes in utility bills

Until January 1, 2017, charges for services rendered were carried out as follows, which is clearly shown in the table:

The table shows that if metering devices are installed on all energy carriers, then the accrual depends only on their actual readings and does not depend on the number of people living or registered.

The situation is quite different if there are no energy metering devices. According to Russian legislation, until December 31 last year, accrual was carried out according to the norms per one registered person. To find out the size of the rent, it was enough to multiply the rate specified in the legislation for each energy carrier by the number of registered ones.

If there were no metering devices and there was no information about the assigned tenants, then no rent was charged.

January 1, 2017 in the territory Russian Federation an amendment to Government Decree No. 354 dated 06.05.2011 came into force. According to the amendments, in the absence of people registered in a certain living space, accrual is made for the entire number of apartment owners, if metering devices are not installed in the apartment.

Accrual principles

To understand the principle of charging fees for services, you should understand the difference between registered and living. These are not the same faces. The reason for the accruals is documentary evidence of citizens registered in this living space or the presence of an owner. It follows from this that as many people as they like can live in an apartment, but if there is one owner and there are no energy meters, then the accrual is made according to the norms per person.

The reverse situation is possible. The apartment is owned by several owners, in fact one person lives - he is the owner, then he will need to pay for the services for himself and other owners of the apartment.

Decree No. 354 implies a number of preferential conditions for paying utility bills. This Decree defines preferential categories of citizens and norms of benefits. These norms can be individual for each region or even city. These benefits are used only by the owner, if he is included in any preferential category.

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How to avoid statutory charges

The surest way to save money on utility bills, under current legislation, is to install meters for all types of utilities. In this case, payment will be charged for the actually consumed services. In the absence of residents, accruals are not made.

But if the installation of meters is not planned and no one really lives in the apartment, then experts advise paying attention to the following ways to save.

You can save on gas by installing a gas company seal on the inlet valve. To do this, you must write an application with a request to seal the gas supply. But it is worth considering that this is possible only if there is no debt for the consumed resource. Sealing takes place the next day after the application is submitted. Unsealing also takes place at the request of the owner of the apartment, but this service is already paid.
Payment for cold and hot water is not charged if the inlet valve on the pipelines is sealed. To invite representatives for sealing, it is enough to write an application. In the event of a water supply interruption, no payment will be made for the volume of wastewater.
You can avoid paying for electricity simply by turning it off. This is done, as in previous cases - at the written request of the owner.

Ways to reduce pay

Reduce the financial burden on family budget fashionable in the following ways:

install meters and pay according to actually consumed expenses;
install a heat energy meter directly in the apartment and regulate the temperature inside the room independently;
installation of an electric energy meter and transmission of zero readings in case of no consumption;

Legislation allows you to reduce accruals if you provide documents to the organization that confirm the absence of the owner of the apartment in the country or city, the fact of his residence in another place, and the payment of utilities there. In some cases, the reason for not charging payment is a copy of the sick leave and an extract from the medical record, which indicates hospital treatment.

In the past few years, residents have observed a constant increase in the tariff for housing and communal services. With the use of energy-saving technologies, new equipment and household appliances, the previously established energy consumption norms are already overestimated today. Only the installation of meters will make it possible to pay for actually consumed services and significantly save the family budget.

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1 comment

There are no references to articles and names of regulations that would reduce the payment for a second apartment, in which no one is registered, for the owner

Standards for the consumption of hot and cold water per person without a meter in 2017

Despite the clearly existing regulations in all sectors of the economy, such a general indicator as the standard for water consumption per person without a meter has not been developed. This is due to the fact that throughout the country the population density varies by region. Therefore, each region has its own regulations. Each region and city is different.

According to the rule, a certain amount of water is supplied to the city. The amount of water consumed by residents of apartments with installed water meters is taken into account. The calculated amount is subtracted from the total volume. The resulting number is divided by the number of people registered in this living space. They carry the entire burden of the load of consumed water. This situation is due to unauthorized consumption and water leaks. There is no such thing in civilized countries; water meters are installed everywhere.

The consumption standard is calculated taking into account the multiplying factor. The calculation takes into account the equipment of the bathroom and the presence of water heaters. The coefficient of water consumption in different regions is different due to the difference in water consumption in each region. The climate, the cost of fuel used to heat water are taken into account.

Where does the indicator of water consumption per person come from?

The average statistical rate of water consumption per 1 person is derived:

This is the rate per month.

The daily rate is 200 liters - cold water, 100 liters - hot water.

For comparison, you can focus on the fact that a regular bath holds 250 liters of water. If an ordinary layman does not take a bath every day, then the question of installing a meter may arise. Since it will be much more profitable, you will not have to pay for the overall water leakage rates.

The indicator of water consumption of water includes:

pipeline leak;
urban irrigation of lawns;
expenses for extinguishing fires;
illegal connections;
leak inside the house.

Calculation of the cost of water without a meter

You need to pay for water in each region based on the established tariff. The tariff for hot and cold water is multiplied by the number of people registered in this living space. The amount received is the cost of water consumption.

When calculating the overall indicator for the region, the following are taken into account:

fuel costs;
profit;
depreciation deductions;
labor costs;
raw materials and materials;
tax deductions;
rent;
maintenance.

Indicators of consumption and cost of water in different cities

The price of cold and hot water is calculated according to the same principle.

Indicators of water consumption per 1 person (standard for cities)

If considered conditionally, then the calculation should take into account the presence of water supply points. This is a complex procedure. In fact, everything is much simpler - the volume consumed by meters is calculated from the total volume of water consumed. The resulting figure is divided among the actual living citizens. This is an indicator of the rate of water consumption per person without a meter for a particular region.

Citizens without meters pay two-thirds of the total water in this way. And this does not take into account actual consumption.

Tariffs for 2017-2018 for hot and cold water by meters and without

The provision of public services is regulated by the Housing Code of the Russian Federation, in particular federal law No. 210 of December 30, 2004 "On the basics of regulating the tariffs of organizations of the communal complex."

Rules for the provision of public services to citizens approved Decree of the Government of the Russian Federation No. 307 dated May 23, 2006. In 2015-2016, there was some change in the approved tariffs, the tariffs for hot and cold water changed, and from January 1, 2017, the size of the multiplying coefficient has changed.

Dear readers! The article talks about typical ways solving legal issues, but each case is individual. If you want to know how solve exactly your problem- contact a consultant:

Who sets the rates?

Utilities, including water supply, are provided by resource-supplying organizations on the basis of contracts concluded with consumers.

According to Article 157 part 2 of the LC RF, payment for water is calculated according to the approved tariffs. Tariffs are set by state authorities of the constituent entities of the Russian Federation and local self-government bodies in the manner prescribed by law.

Article 3, paragraph 3 of the Federal Law No. 210 states that the final amount of payment for water supply services is established taking into account the approved tariff and its surcharge for the provision of the service.

That is, the water tariff is set by local authorities on the basis of current tariffs and the necessary allowances in accordance with the limit indices in force in the given territory.

Thus, the resource-providing organization must calculate the costs associated with water supply. According to this indicator and the approved tariff, the state authorities determine the final cost for the consumer.

Wherein it does not matter the organization's ownership of the well, the supplier organization does not have the right to set a price higher than the maximum allowable value.

How is the fee calculated and what is included in the price of a cubic meter of water?

Paying for the supply of hot and cold water, the consumer pays not only for the water itself, but also for organizing its submission. So the cost of water includes:

electricity costs;
costs for the purchase of components for water purification and other components that are required to comply with SanPiN standards;
spending on laboratory research water quality;
remuneration of employees of the organization, including deductions from social funds and income tax;
rent of necessary property;
expenses for the maintenance of structures and networks, carrying out current and major repairs;

amount of water tax;

expenses related to paperwork, waste disposal, ecology, etc.

The difference in tariffs with and without a meter

There is no difference in tariffs for the meter and without it and should not be. A cubic meter of water costs the same in any case, another thing is that the payment for water is calculated differently.

So when using water without a meter, the main indicator is taken "norm of water" per person.

This number is multiplied by the number of citizens living in the apartment, after which the total amount is calculated according to the current tariff.

But in this case, it will also be necessary to pay for the general house water overrun, which is distributed to all owners of individual meters in accordance with the volume of water they used.

Since June 2011, the decision of the Government of the Russian Federation No. 354 dated May 6, 2011 “On the provision of public services to owners and users of premises in apartment buildings and residential buildings” has been in force.

Based on it, the presence of an individual water meter in a single apartment does not does not eliminate the need to pay for the general house overspending of water resources.

But since many multi-apartment residential buildings, in the presence of common house water meters, have both residential premises equipped with individual metering devices and premises without them, many consumers do not understand how the payment for water is calculated taking into account the total resource overrun.

Decree of the Government of the Russian Federation No. 307 of May 23, 2006 defines the formula by which the payment for the provided resource is calculated, taking into account the readings of the common house water meter.

To calculate payment, the following steps are taken:

the total volume of water used is added up, resulting from the readings of individual meters and the amount of water used by residents of apartments without meters, calculated in accordance with established standards;
the amount of water used according to the total meter is divided by the resulting amount;
the resulting number is multiplied by the readings of the individual meter of each individual apartment;
the resulting amount is multiplied by the tariff set for hot or cold water.

To pay for overdraft once a year, the management company makes adjustments to payments, that is, the above formula is applied. As a result, an additional amount payable appears in the receipts of apartment owners with meters.

Waste of water usually occurs due to:

excessive waste of water in rooms without a meter;
water losses due to the faulty state of intra-house networks;
inconsistent connection of individual consumers to intra-house networks, for example, for watering green areas and plantings near the house;
non-registration in the system of payment for utilities of citizens not officially registered, etc.

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Thus, the difference between the indications of a common house meter and the actual water consumption is paid by the owners of individual meters.

In this case, the installation of metering devices may become unprofitable, in connection with which a law was passed obliging all consumers to install water metering devices.

According to Decree of the Government of the Russian Federation No. 354 and amendments dated April 16, 2013 and latest changes from 27.02.2017, all the owners of the premises had to install water meters before July 1, 2013.

Also, the Government of Russia developed a project that was supposed to determine social norm of water consumption. If this indicator is exceeded, then its payment is made at an increased rate.

Current consumption rates for hot and cold water

Tariffs for hot and cold water for the population are regulated by the state, that is, tariff rates are determined by regional authorities in accordance with the methodology approved Federal Service by tariffs.

Wherein These rates can vary significantly across regions., depending on the cost of organizing water supply.

Water tariff increase in 2017-2018

According to representatives of the Russian government, the current socio-economic situation in the country is forcing enterprises involved in the supply of cold and hot water to the population to take measures to increase their tariff scale.

At the same time, it is worth noting that such increases in the cost of water supply at the levels of 4.9, 4.4 and 4.1 percent are noticeably lower than the previously proposed growth rates of 6.2, 6 and 4.7 percent.

According to experts, there is simply no other way out of this situation except to raise the cost of tariffs, even though the burden on the country's population is already quite serious. About 20 percent of our citizens are completely convinced that water supply fees should not be levied. Of course, everything around is becoming more expensive, there is an increase in the main energy resources, so the increase in water tariffs is a completely justified and justified measure.

It should also be noted that even such an increase in tariffs will not be able to cover the need for modernization and repair. existing network water supply.

From January 1, 2017, a multiplying factor of 1.5 (or 50% of the standard) is applied to utilities for hot water, cold water and electricity.

This rule applies only to those citizens who do not have individual metering devices in their apartment that record the consumption of electricity, cold and hot water.

The main question that consumers of DHW and cold water services are now asking is: how to avoid an increase in payment? It's simple: if it is technically possible to install individual meters, the utility consumer is obliged to install them, the same applies to a common house meter. In this case, the payer exempt from the application of a multiplying factor, since the calculation is made not according to the standard, but according to actual meter readings.

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36 comments

My housing is not privatized. registered in the apartment 3 people. but I live alone on June 30, 2014, I submitted an application to our UZHKH for the installation of water meters. but so far I have not installed them. they want. so that I pay for the installation of meters. I would like to know how the increase in water tariffs will affect me. what to do like this. like me. because the salary pay is not increased. and the prices of everything are gradually increasing! and if possible, write how much my water bill will increase! what troubles we prepare for.

How to install water meters in a municipal apartment?

Good afternoon, Valentin, since the apartment is municipal, the local government is represented by the owner. In accordance with Federal Law 261-FZ of November 23, 2009, owners of residential buildings and owners of premises in apartment buildings are required to install metering devices at their own expense. Contact the local administration and write a statement demanding the installation of meters in the apartment you occupy.

Hello Larisa. According to Federal Law 261-FZ, the owner bears the burden of maintaining a dwelling. Since the apartment is not privatized, you must have a social tenancy agreement concluded with the local government. Contact there with a statement about the need to install water meters.

As for tariffs for water supply, they are individual for each region of the Russian Federation.

How to return to pay for water at tariffs if water meters are installed. Daughter installed on January 18th. I have not submitted any information yet, they said in the housing office to submit information by 17.02 .. Tariffs for meters have become many times more expensive. For December paid mountains. water 129.8 cold water 18.51. According to the counters, other tariffs were issued. Gor. water 152.52. Hol. water 41.23.

It's not according to the counters that the cost has increased, it's the tariffs that have changed (((

Hello! I want to be interested in how it can be that water tariffs in p.g. t. higher than in the city itself. I live in the Samara region. I think that our tariffs are too high. Tell me please.

Hello Elena, consumption standards and water tariffs are calculated separately in each municipality and are approved annually.

The cost of water supply may depend on several factors, the length of the water supply, the conditions for its maintenance, the frequent need to purchase filters and other equipment. These costs are included in the tariff.

We have a tariff for cold water according to the meter 300 rubles per cubic meter, without a meter 500 rubles per cubic meter. The administration said everything is legal, they say the population is small, so the price is high. Can water cost that much? Where can we turn for help? People are forced to conserve water.

Hello Lyubov, in every region of the Russian Federation there is a Tariff Department. You can write an appeal or complaint there if your application to the resource supply organization for the revision of water tariffs is rejected or ignored.

Hello. I would like to ask a question: why did the government introduce a coefficient for increasing water tariffs in the absence of individual water meters? Whom does it enrich? For accidental spills UK does not bear any responsibility. The elder in the house refuses to defend the interests of the owners, she only goes to the Criminal Code for wages. Our house consists of 160 sq., no more than 35 sq. meters have been installed. The house is inhabited by northerners. Hence the question: why do conscientious owners have to pay, in addition to their services, services rendered to others? The authorities are simply looking for ways to withdraw money in an easier way, and let the residents swear among themselves. Hence the weakness of power.

The elders in the house are not paid any salary. If you have an HOA, then it's a completely different matter. At the general meeting, you have the right to set any salary for him.

I was calculated as follows: meter readings (18m3): for the number of people (6 people) \u003d consumption per 1 person (3m3).

Then the calculation of benefits: 3m3 * 3 (beneficiaries) * 0.5 (50%) = 4.5m3 (benefits), 18m3-4.5m3 = 13.5m3 (expenditure taking into account benefits).

Good afternoon Nina, taking into account the fact that there are three persons living in your apartment who enjoy benefits for paying utility bills, the calculation is correct.

Pay attention to the formula, you pay for 4.5 cubic meters. less than the meter reading - 18 cubic meters, which comes out, 3 cubic meters. for tenants without benefits and 1.5 cubic meters. for a beneficiary instead of the prescribed 3 cubic meters, that is, minus half, which is a 50% benefit.

What is the rate of consumption of cold water per person in Moscow.

Galina, hello. The rate of consumption of cold water per person in an apartment in which meters are not installed is 6.935 m3 and multiply this figure by all residents registered in this property.

Please help me solve the problem. November 28, 2015 submitted to the DEZ information on the installation of water meters. In December, water data was not transmitted, because. indicators did not even reach the cube (we practically do not live in an apartment). In December, we received a payment with insane data on water. In January, water data was transmitted. We hoped that a recalculation would be made, because. water on counters a little more than a cube. The DEZ reported that they would not do the recalculation, because the payment for December takes into account the water consumption for November. I don't agree with this. After all, I handed over the data on water in January 2016. and they were accounted for in January. It turns out to be absurd: in total, since the commissioning, I have spent only 1.5 cubic meters of hot water, and in December I have to pay for 10 cubic meters. hot water (similar to cold water). They refuse to recalculate. I ask you to inform the normative document, which says about the need for recalculation (as the energy company does when discrepancies in the data on payment according to the standard against the data of the meter are established). Thanks in advance.

Hello Tatyana, you can refer to the terms of the contract concluded with the water supplier. It should indicate that you pay for the consumed water at the established rate. Charging payment in excess of consumption and refusing to recalculate is a violation of the terms of the contract.

We bought an apartment in a new building, there are water meters, in every apartment, we don’t live there, we don’t use hot water (the tap is closed), but the payment comes to 3 cubic meters of the common house in addition to cold water. How can this be? And the tariff for hot water is 194 rubles per 1 cubic meter. Why is there one tariff for the city, and another tariff for our company that serves our homes?

The current legislation provides for the following cases when a resource supplying organization (RSO) concludes direct contracts (fulfillment of obligations) for the provision of utility services for heating and hot water supply to end consumers:

1. When a decision is made by the general meeting of owners of premises in an apartment building to pay for all or some utility services to resource-supplying organizations, the payment for utilities to resource-supplying organizations is recognized as the fulfillment by the owners of premises in an apartment building and tenants of residential premises of their obligations to pay for utilities to the managing organization (clause 7.1 of the Housing Code of the Russian Federation).

2. By decision of the general meeting of owners of premises in an apartment building, a direct form of managing an apartment building was chosen (Article 164 of the Housing Code of the Russian Federation and clause 17 "a" of the Rules for the provision of public services, approved by Decree of the Government of the Russian Federation dated 06.05.2011 No. 354);

3. The owners of the premises in the apartment building did not choose the method of management (clause 17 "b" of the Rules for the provision of public services, approved by Decree of the Government of the Russian Federation of 06.05.2011 No. 354);

4. The owners of premises in an apartment building have chosen a method of management, but the Managing Organization (Association of Homeowners or a housing cooperative) does not have an agreement with a resource supply organization (not concluded or terminated) (clause 17 "b" of the Rules for the provision of utility services, approved by a Government decree Russian Federation dated May 6, 2011 No. 354).

How to control the actions of your management company?

In the current situation on the utility market, resource providers have become hostages of unscrupulous management companies.

An effective solution to the problem of controlling the actions of management companies is the transition to direct settlements between the consumer and the resource supplying organization. Direct payments guarantee the targeted use of funds directed by the owners to pay for heat and hot water.

What is the advantage of paying directly to the heat supply organization?

Payment for utility services for heating and hot water supply directly to the settlement account of the heat supply organization allows you to avoid misuse Money. This, in turn, will allow not to increase the debts of utility service providers to the heat supply organization.

Today, the debt of the Management Company and the HOA for thermal energy to PJSC TGC-1 is more than 4.5 billion rubles.

Will the payment of residents increase when switching to paying directly to the heat supply organization?

The adoption by the meeting of owners of premises in an apartment building (or the general meeting of members of a partnership or cooperative) of a decision to pay utility bills for heating and hot water supply directly to TGC-1 will not entail an increase in it.

In this case, TGC-1 is ready to bear all the costs of issuing a separate payment document.

Who collects data from the readings of the heat and hot water meter?

The responsibility for collecting and transmitting readings from thermal energy meters lies with the responsibility of the managing or servicing organization. The calculation of the amount of payment for utility services for heating and hot water supply will be carried out in strict accordance with the Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings, approved by Government Decree No. 354 dated 06.05.2011, taking into account the readings of thermal energy meters.

When switching to direct payments for heat and hot water, will the usual receipts be kept? What will be left in them?

Yes, they will be saved. In the general receipt, when switching to direct payments, the column "heating and hot water supply" must contain zeros or a dash.

However, if the owner had a debt for the consumed resource, then there will be a debt for previous periods.

What does the managing organization do in the case of direct payments? What functions remain with the public service providers?

In the case of direct payments, only the current account indicated in the receipts changes. The distribution of responsibilities between the heat supply and management organizations does not change.

Debt collection from consumers, i.e. conducting claims work can remain both with the utility service provider and pass to the heat supply organization (depending on the contractual terms).

In addition, housekeeping engineering networks belongs to the competence of the organization managing and operating the house (UK and HOA).

How to start paying directly to the heat supply organization?

The housing legislation defines several options for ensuring the organization of payment directly to the heat supply organization.

The first of these is the choice by the owners of premises in an apartment building at a general meeting of owners of a direct way to manage their home.

Another option is the adoption by the owners of premises in an apartment building (or a general meeting of members of a partnership or cooperative) of a decision to pay utility bills directly to resource-supplying organizations.

In this case, a separate payment document will be issued for utility services for heating and hot water supply, and the collection of funds will be carried out not to the accounts of the UK or HOA, but to the accounts of the heat supply organization.

This scheme is absolutely transparent and guarantees the intended use of funds.

We have collected your stories and questions about meters and utility bills in one article. Look around for your situation and take note of everything you learn. There is no theory in this article, but there are links to normative documents and real stories from the life of our readers.

Ekaterina Miroshkina

economist, pays bills

Hot water not hot enough

Question. What should be the hot water temperature? If it is less than the standard, then where to apply and how to recalculate the payment? If they raise the temperature, will it come out sideways? Will water become more expensive?

Answer. The hot water temperature at the draw-off points must not be lower than 60 °C and not higher than 75 °C. The place of tapping is a faucet in the kitchen or in the bathroom.

The rules for the provision of utilities stipulate permissible deviations in the temperature of hot water:

at night (from 0:00 to 5:00) - by a maximum of 5 °C;
in the afternoon (from 5:00 to 00:00) - by a maximum of 3 °C.

If the water flowing from the tap is colder than required by law, the fee can be recalculated. For every 3°C deviation, the fee is reduced by 0.1% per hour. If the temperature of hot water is below 40 °C, then the payment for it will be charged as for cold water.

There are still requirements for properties, pressure and uninterrupted supply of hot water. If the supplier violates at least one of the conditions, you can apply for a recalculation and even cancel the payment for the entire period when the water was not supplied according to the standards.

In 2013, the Supreme Court invalidated the tolerances for hot water temperature. At 60 °C, dangerous bacteria die, so the water should not be colder - this is considered to be an inadequate service. In such cases, it seems that they should not charge for water at all. But this decision does not affect the recalculation of hot water charges: it is used in other situations.

A common house metering device can fix the temperature. There are devices that store temperature data for every hour. They can be used to fix violations. If there is no such device, you will have to call experts to measure the temperature and draw up an act.

With the data of the device or an act of violations, you must contact the management company or the water supplier. If they do not recalculate voluntarily, the court will force them. Examination costs are also reimbursed.

If the temperature is raised to the standard, there can be no question of any increase in tariffs - this is illegal. If boiling water flows from the tap, this is a violation and a reason for recalculation.

If the house has problems with hot water, install a common house meter that will record the data. Don't forget to trust it and register it with the water utility. Otherwise, the testimony may not be accepted even in court.

Payment for water at two addresses

Situation. I live in one house, and registered in another. There are no water meters in the houses: everyone pays according to the standards. I have to pay for myself twice: where I actually live and use water, and where I am registered with my parents.

Question. How to refuse payment to one of the addresses?

Answer. The easiest way is counters. But if no one has meters in their homes, it is most likely technically impossible to install them. Then you have the right not to pay where you do not actually live. But this needs to be proven.

What documents are suitable as evidence in your case, they will tell you at the local water utility. If amicable agreement fails, go to court. They will assess the circumstances and force the water utility to recalculate the fee and not charge it in the future.

Even if there are no official documents that will confirm that you actually live in another place, a child’s medical history from the clinic, receipts for water payment at the actual address, and even a statement with the signatures of neighbors will come in handy.

Standards are more profitable than counters

Situation. I live in a huge cottage. According to the meter, he paid two thousand rubles for cold water. The meter expired verification, I did nothing, and the water utility began to count according to the standard. It turned out that the standard does not take into account the water consumption for watering the lawn, washing the car and the facade, filling the pool and fountain. As a result, I pay according to the norm of two hundred rubles a month.

Question. Is it legal to continue like this?

Answer. Sometimes resources are cheaper. This happens if more people actually live in the house than is registered. Or more water is spent than prescribed in the norms.

In fact, the law has a standard for watering the lawn, and for the pool, and even for feeding animals. Inspectors from the water utility go around the households and fix who spends water in addition to domestic needs.

If they come to you with a check and see an overrun, they can charge additional fees for the past months. But they may not come. You have the right to pay both according to the norms and according to the counters. It is the water company's responsibility to bill you, not you.

On the other hand, you must provide truthful information about how you use water. If the water utility does not know that you have a pool and a lawn, then you need to tell him about it: otherwise they will have a reason to charge you backdated. And then you will not only not save, but also overpay.

Rules for payment for common house needs

Situation. My mother lives alone in her own treshka. A family of five lives nearby in a odnushka. They use the elevator more often, they trample more in the hallway, and they pay per square meter of a single room.

Question. Why not break down the totals for the common building meter by the number of residents, and not by the area of \u200b\u200bthe apartments?

Answer. The elevator and corridor are part of the common house property, for the maintenance of which all residents of the house pay. By law, the share in common property is proportional to the total area of the apartment.

In your situation, this may seem unfair, but it is written into the law.

The owner of a three-room apartment with an area of 80 m² has a share in the common property twice as large as that of neighbors in a one-room apartment with an area of 40 m². And the fee for its maintenance is twice as much.

If you have your own story about counters, interesting way save money or a difficult question about utilities, send to [email protected]- we'll figure out.

The provision of public services is regulated by the Housing Code of the Russian Federation, in particular by Federal Law No. 210 of December 30, 2004 “On the Basics of Tariff Regulation of Public Utilities Organizations”.

Rules for the provision of public services to citizens approved Decree of the Government of the Russian Federation No. 307 dated May 23, 2006. In 2017-2018, there was some change in the approved ones, the tariffs for hot and cold water changed. In 2019, there was an increase in tariffs in almost all regions of Russia.

Who sets the rates?

And water supply, including, turn out to be resource-supplying organizations on the basis of contracts concluded with consumers.

That is, the water tariff is set by local authorities on the basis of existing tariffs and the necessary allowances in accordance with the limit indices in force in the given territory.

The limit indices set by the state authorities of the constituent entities of the Russian Federation determine the maximum and minimum limits for changing tariffs, taking into account allowances.

Wherein it does not matter the organization's ownership of the well, the supplier organization does not have the right to set a price higher than the maximum allowable value.

How is the fee calculated and what is included in the price of a cubic meter of water?

Paying for the supply of hot and cold water, the consumer pays not only for the water itself, but also for organizing its submission. So the cost of water includes:

All costs are considered strictly in accordance with the norms established by law.

The difference in tariffs with and without a meter

So when using water without a meter, the main indicator is taken "norm of water" per person.

This number is multiplied by the number of citizens living in the apartment, after which the total amount is calculated according to the current tariff.

If there is a water meter, the actual amount of the consumed resource is considered, regardless of the number of registered residents.

But in this case, payment will also be required, which is distributed to all owners of individual meters in accordance with the volume of water they used.

Based on it, the presence of an individual water meter in a single apartment does not does not eliminate the need to pay for the general house overspending of water resources.

But since many multi-apartment residential buildings, if available, have both residential premises equipped with individual metering devices and premises without them, many consumers do not understand how the payment for water is calculated, taking into account the overall resource overrun.

To calculate payment, the following steps are taken:

Waste of water usually occurs due to:

excessive waste of water in rooms without a meter;
water losses due to the faulty state of intra-house networks;
inconsistent connection of individual consumers to intra-house networks, for example, for watering green areas and plantings near the house;
non-registration in the calculation system for citizens not officially registered, etc.

Thus, the difference between the indications of a common house meter and the actual water consumption is paid by the owners of individual meters.

In this case, the installation of metering devices may become unprofitable, in connection with which a law was passed obliging all consumers to install water metering devices.

According to Decree of the Government of the Russian Federation No. 354, all the owners of the premises had to install water meters before July 1, 2013.

In the absence of a meter, from January 1, 2015, payment for water was charged by adding 10% to the current tariff, from July 1, 2015, 20% was added to the tariff, then the amount of additional payment increased and adjusted, reaching 50% by January 1, 2019.

Current consumption rates for hot and cold water

Tariffs for hot and cold water for the population are regulated by the state, that is, they are determined by regional authorities in accordance with the methodology approved by the Federal Tariff Service.

Wherein These rates can vary significantly across regions., depending on the cost of organizing water supply.

Water tariff increase in 2019

It should also be noted that even such an increase in tariffs will not be able to cover the need for modernization and repair of the existing water supply network.

In 2019, a multiplying factor of 1.5 (or 50% of the standard) is applied to utilities for hot water, cold water and electricity. For 2019, the indicator has not changed.

This rule applies only to those citizens who do not have in their apartment fixing the consumption of electricity, cold and hot water.

For consumers who do not have the technical ability to install metering devices, which is confirmed by a special act, nothing changes - they pay for consumption based on basic consumption standards, without increasing coefficients.