What to do if the interlocutor is not heard on the phone during a conversation. What should I do if I can't hear sound on my phone? Speakerphone hear a

If, when talking Xiaomi phone the interlocutor stopped hearing you, then there may be two reasons. The first is that your interlocutor has a broken speaker. The second reason is that the microphone on your phone is damaged.

Do not rush to carry your smartphone for repair. Specifications and Xiaomi functions allow you to independently identify the cause, and in some cases even fix the problem yourself.

Checking the microphone for physical damage

Before looking for the cause of a malfunction in the device system, it is necessary to visually check the microphone itself. Perhaps the cause is a blockage or moisture ingress. It is possible that the device does not work due to the so-called "lag", that is, the phone just turned off and needs to be rebooted.

In every phone Android based there are hidden engineering features. These functions are hidden from the user in case of inadvertent settings failure. Hidden menu serves more to developers than to ordinary Android owners, as they are necessary for the final testing of the device. They will allow you to test the operation of all Xiaomi systems and identify problems.

To reveal the hidden engineering menu for everyone Xiaomi smartphones, you need to open the "Settings" section, go to the "About device" menu and click on the "Kernel version" section five times.

The menu that opens will display five sections:

1. Automatic Test - allows you to test all phone parameters automatically.
2. Single Item Test - will analyze each system separately.
3. Test Report - will show the test result.
4. SW add HW version - will display Xiaomi version.
5. Device View - will give information about Xiaomi equipment.

To test only the microphone, you need to go to the "Single item test" section. This menu can be opened directly by entering the combination in telephone dialing *#*#6484#*#* or *#*#4636#*#* . The menu contains more than 25 tests of various systems and phone components:

• Key - buttons;
• Blacklight - display brightness;
• TouchPanel - sensor;
• TFlash - memory card;
• bluetooth;
• SIM card;
• Vibration - vibration;
• loopback - microphone test;
• LCD - display colors;
• Gyro - gyroscope operation;
• G-sensor - speed sensor;
• Proximity Sensor - attenuation of the screen during a conversation;
• Optical Sensor - optical sensor;
• Magnetic Sensor - magnetic sensor;
• RTC - built-in clock;
• Speaker - conversational speaker;
• Receiver - standard speaker;
• Headset - headset jack;
• LED - notification indicator;
• FM - radio;
• Camera - camera and flash;
• Battery - battery;
• WiFi;
• Torch - flashlight.

To test microphone performance, select loopback or other Xiaomi versions section "Microphone". The system will ask you to connect the headset to the phone and speak into the microphone. The system sensor will show the work force and play the sound into the headphones. If the test shows that the recording is not going on and the sensor does not show strength, then the breakdown is not related to the Xiaomi settings.

How to enable and configure the microphone in MIUI

Sometimes even the wrong case is the reason for the normal operation of the microphone. Incorrect Xiaomi settings or incorrect applications may be the cause of the malfunction. You can fix problems manually.

Noise suppression

If during a conversation the interlocutor does not hear you or an echo, rustling, crackling is heard in the speaker, then the noise reduction function may be disabled in the settings of your phone. To activate it, in the settings in the “Sound and vibration” section, you need to move the slider to the “On” mode opposite the word “Noise reduction”.

If the function is activated, but the interlocutor hears interference during a conversation, you should try turning it off.

OK Google

Ok Google voice assistant can help wrong work microphone on your Xiaomi. To disable the service in the "Settings" select the "Google" section, then in the "Search" section, disable the "Voice Recognizer" function. After the operation, reboot the device.

Microphone not working when making a call

Problems are sometimes associated with glitches in the Xiaomi device itself. Overloading the system can cause failures. If you have recently used a headset, and then noticed that the microphone does not work, then pay attention to top panel display - for the presence of a headset icon. The device may mistakenly recognize the headset even if it is not present. In this case, you need to reconnect and disconnect the headset or restart your smartphone.

Microphone only works on speakerphone

On the Xiaomi devices two microphones, which are located on the top and bottom of the phone. If the main microphone fails, you can test the operation of the second microphone by turning on the speakerphone.

The microphone located on the bottom of the phone provides the function of talking when calling, and the top one provides noise reduction and the function of talking on the speakerphone. If you can only talk through the speakerphone, then the problem lies in the main microphone.

Many malfunctions in Xiaomi devices, including microphone problems, are explained system errors. To fix them, you need to test systems and components or restart your phone. It happens that system requirements phones become obsolete and require updating, which causes system failures. Try to update, after that all phone systems will restart.

Noticed problems with your iPhone speakers? Do you hear crackling, hissing or the sound has disappeared completely? Macsouls masters will quickly solve your problem.

Why does the speaker only work on speakerphone?

The iPhone 4, 4s, 5, 5s, 5c, 6, 6s, 6 Plus has two speakers - top and bottom. The first is for regular phone calls, and the second is for hands-free calls, playing music and ringtones. If you can only hear the other party after switching to the speakerphone, then you have a problem with the top speaker.

The top speaker can fail for various reasons. Perhaps the most common problem is pollution. If the opening of the upper speaker (speaker) is dirty or clogged with dust, you can try to clean it yourself before contacting the service center. Use a small soft-bristled brush or a can of compressed air and try to shake the dirt out of the speaker hole. If this does not help, bring your smartphone to our service center for a free diagnosis. It usually takes no more than 30 minutes.

In addition to contamination, the speaker may not work due to a malfunction of the part itself. Perhaps due to mechanical damage, the speaker itself failed or disconnected from motherboard iPhone. In this case, the speaker will need to be replaced. In our service center, this operation will take no more than an hour.

What else can cause speaker problems?

Almost any serious mechanical damage may damage the speaker. If you dropped your iPhone, and then stopped hearing your interlocutors during normal telephone conversation- most likely, after the fall, the cable connecting the motherboard and the top speaker was disconnected. It is necessary to disassemble the smartphone and fix the problem by replacing the speaker along with the cable.

For iPhone speaker moisture is also detrimental. Since there is a rather large hole in the smartphone case for the speaker, water drops can easily get inside. This can happen, for example, when you get caught in the rain, put your smartphone face down on a damp surface, or accidentally spill water on it. In this case, the iPhone speaker and, possibly, the connecting cable will need to be replaced.

Macsouls offers customers free device diagnostics, during which the wizard will accurately determine the cause of the speaker malfunction.

In our service center, your iPhone will receive professional help. Within an hour you will be able to pick up a smartphone with a properly working speaker. We are engaged iPhone repair and other Apple products for eight years already, and we can guarantee you a consistently high quality of service.

Can't hear sound on your phone? The tips in our article will help you solve this problem.

With the release of new phone models, it began to replace all existing devices. For a long time, you can use it to listen to music, play games, watch videos and even work. Unfortunately, it can experience problems when the device cuts out sound.

The main signs that the phone has problems with sound:

1. Complete absence of sound signals.
2. Echo, hiss during a conversation.
3. Frequent change in the voice of the interlocutor, interruption of the volume of the voice.
4. Melodies and signals are heard quieter than before or are not reproduced at all.

To find out what the problem is, you need to check the device. Now it is not necessary to go to the repairman, you can do it yourself.

First, check the volume control. It is usually located on the phone case on the right or left side. After pressing the button, make sure that the slider is in the maximum position. The volume in games or when listening to music can be adjusted with this button.

If it doesn't help, go to the next step. Let's try to look for an error in the device settings.

To do this, you need to go to the menu on your smartphone. In the "Settings" window, select the "sound" section. Next, select "Volume" and move the slider. These steps will help you adjust the volume of your phone.

The reason for the lack of sound may be clogging of the speaker or its breakdown. If the speaker is clogged, it is enough to wipe it with a cotton swab or a napkin, and then blow it out.

To check the health of the speaker, just switch the phone to speakerphone. If the interlocutor is well heard, then the cause of the breakdown is in the dynamics.

Sometimes sound problems cause new installed programs. See which of the programs you installed last and try to remove them.

As a last resort, you can return the phone to. Even if this method does not restore the sound to you, then the reason lies in the breakdown of the device.

If you have lost the sound, do not despair. You can try to fix your phone at home. Try the methods above to find the cause. In this case, it will not even be necessary to disassemble the device.

But, if you still could not correct the situation and return the sound, the best solution would be to hand over the phone for repair.

Dear readers! If you have any questions or comments on the topic of the article, please leave them below.

Important! If you are not heard when you call, it is a problem with the microphone. If you don't hear it. The iPhone since the 4th generation uses 2 microphones. One of them (lower microphone) is located at the bottom end next to the charging / sync connector. The second (top microphone) is on top next to the headphone jack (iPhone 4/4S) or between the camera and flash (iPhone 5/5S/6). Finding out which of them does not work is very simple. It is enough to check the sound recording in the voice recorder application and in the camera application. (when recording video, the upper microphone is used, and the lower microphone is used in the recorder)

When talking, I can not hear or hear poorly.

iPhone microphone only works on speakerphone.

Audio is not recorded when recording video on iPhone.

This manual is also intended for iPhone 6

How much does it cost to replace a microphone on an iPhone?

Noticed problems with your iPhone speakers? Do you hear crackling, hissing or the sound has disappeared completely? Macsouls masters will quickly solve your problem.

Why does the speaker only work on speakerphone?

The iPhone 4, 4s, 5, 5s, 5c, 6, 6s, 6 Plus has two speakers - top and bottom. The first is for regular phone calls, and the second is for hands-free calls, playing music and ringtones. If you can only hear the other party after switching to the speakerphone, then you have a problem with the top speaker.

The top speaker can fail for various reasons. Perhaps the most common problem is pollution. If the opening of the upper speaker (speaker) is dirty or clogged with dust, you can try to clean it yourself before contacting a service center. Use a small soft-bristled brush or a can of compressed air and try to shake the dirt out of the speaker hole. If this does not help, bring your smartphone to our service center for a free diagnosis. It usually takes no more than 30 minutes.

In addition to contamination, the speaker may not work due to a malfunction of the part itself. Perhaps due to mechanical damage, the speaker itself failed or disconnected from the iPhone motherboard. In this case, the speaker will need to be replaced. In our service center, this operation will take no more than an hour.

What else can cause speaker problems?

Almost any serious mechanical damage can disable the speaker. If you dropped your iPhone, and after that you stopped hearing your interlocutors during a normal telephone conversation, most likely, after the fall, the cable connecting the upper speaker was disconnected. It is necessary to disassemble the smartphone and fix the problem by replacing the speaker along with the cable.

Moisture is also detrimental to the iPhone speaker. Since there is a rather large hole in the smartphone case for the speaker, water drops can easily get inside. This can happen, for example, when you get caught in the rain, put your smartphone face down on a damp surface, or accidentally spill water on it. In this case, the iPhone speaker and, possibly, the connecting cable will need to be replaced.

Macsouls offers customers free device diagnostics, during which the wizard will accurately determine the cause of the speaker malfunction.

In our service center, your iPhone will receive professional help. Within an hour you will be able to pick up a smartphone with a properly working speaker. We have been repairing iPhones and other Apple devices for eight years and can guarantee you a consistently high quality of service.

The more complex the electronic device, the more functionality and capabilities the user has. Modern phones iPhone, representatives of similar devices. But not infrequently, due to dirt, moisture, falls, gadgets break down, start to fail, and other unpleasant situations arise. For example, when your interlocutor cannot hear you, then the iphone 5 microphone does not work.

In this article, we will analyze why the microphone does not work on an Apple phone, we will also touch on the topic of non-functioning speakers. We will give clear answers to questions with instructions and detailed video how to troubleshoot yourself.

Why is the microphone not working?

Why is the microphone not working on my iPhone? The answer is not so simple, we will understand. With the growing popularity of iPhones, the number of complaints about the quality of the recording properties of an expensive gadget is growing. The manufacturer is far from always to blame, usually the microphone does not work on the iphone 7 plus due to dirt and dust that accumulates on the mesh as a result of careless operation by the user.

On iPhones, starting with models 4 and 4S, they put several devices. This was done for the comfort of the user, the devices acquired active noise reduction systems. Now it has become possible to talk without problems in a crowded or noisy place. A system of two recording devices intercepted the noise, processed it, amplifying the user's voice, and transmitted the sound to the speaker of the device. Thus greatly reducing the percentage of third-party noise. But you have to pay for comfort, with the increase in the number of mini recording devices in the iPhone, the number of user complaints began to grow that the microphone does not work in the iphone 5.

• Dust and dirt on the mesh covering the front speaker and microphone
• Loop break
• Software issues
• Recent fall of the device into water, oxidation of contacts and microcircuits

In 80% of cases, if the microphone on the phone does not work well, you need to contact the service center to replace the latter. Usually the cable breaks, or the contact on the board comes off, and you have to change the entire assembly. There is nothing terrible, spare parts are not very expensive, in time, replacing the front microphone with an iPhone 6 takes no more than 30 minutes.

In the remaining 20% ​​of cases, you can try to revive the speaker and microphone on the iPhone on your own, but first you need to determine which of the microphones has stopped working.

We check the performance

First, you need to understand whether the interlocutor does not hear you, or you do not hear him. If you can’t hear you, the microphone doesn’t work on the iphone 5s, if you don’t hear it, then the speaker doesn’t work on the 6. Now let's find out which of the three or two speakers (depending on the phone model) is not functioning. This is done by built-in software.

• To test the main microphone (located next to the charging connector) on an iPhone 5, 5S, 6, 6 plus, 7, 7 plus, open the standard Voice Recorder application. We start recording, we say something into the phone, there is no need to read the volume of War and Peace, three seconds is enough. Now we turn on playback, if the voice is heard, then the recording device is working in the desired mode.
• To test the upper microphone (to be near the iSight camera), you need to open the "Camera" and switch to the "Video" mode, turn on the recording, again, 3-4 seconds will be enough. Plays video, if there is no sound or it is very muffled, then the upper microphone is not working.
• You can check if Siri understands you, if not, then the upper microphone is definitely not functioning.

Solution

If you find a problem where your iPhone 6 microphone is not working well, it is recommended to take a number of steps before going to a service center.

1. Using a cotton swab, carefully clean the holes of the recording devices.
2. We remove non-factory covers, films, stickers, and other accessories from the iphone 7 case.
3. Take the headphones out of the jack
4. Pull out the charger if connected
5. You can try restarting your iPhone, it happens that the problem goes away.
6. Trying to install iOS update
7. When talking, pay attention to whether you cover the main microphone and iSight, located near the camera on the back side, with your hand.

After carrying out these procedures, the microphone on iphone models 6, 6 plus, 5, 5s, 7, 7 plus should come to life, if this did not happen, you still have to carry the iPhone to the service center, most likely it's a cable or a microcircuit.

Frequently asked Questions

Here are some examples of frequently asked questions.

When talking, the interlocutor does not hear me

The iphone microphone located at the bottom of the phone, near the charging connector, does not work. Read above for what to do.

I can only be heard on speakerphone

Again, the microphone on the iPhone 5, located at the bottom, does not work. It is he who is used for speakerphone.

Audio is not recorded when recording video on iPhone

This means that the microphone located at the top of the phone does not work on the iphone 6. Again, try the steps described above, often it helps.

Siri doesn't understand my commands

The top microphone on the iphone 7 does not work well, you need to check it. See the methods above.

You can see me on a FaceTime call, but you can't hear me

The problem is with the internet connection or the top recorder.

How much does it cost to replace a problematic part on an iPhone?

Usually, the replacement of this spare part is not very expensive, up to 1500 rubles. But if it's a microchip responsible for encoding speech and recording sounds, then you have to buy this microchip + installation work. It will already be 3000-6000 rubles. Given the cost of the phone, this amount is quite justified.

• Keep your iPhone 5s away from moisture
• Avoid hard falls of the phone, for this reason the cable inside the device is torn.
• Periodically clean the connectors from dust and dirt
• It is advisable to purchase a case and protective film on the screen

Take care of your expensive equipment!

Follow the instructions below if you experience problems with your device's microphone. For example, your speech may sound unintelligible during phone calls or FaceTime calls, or Siri may not accept voice commands.

When making calls, using FaceTime or Siri, or playing recorded audio on an iOS device, the following issues may occur.

• Other users cannot hear you during a phone or FaceTime call.
• People on the other side can't hear you well during a phone or FaceTime call.
• Siri cannot detect a voice response when prompted.
• When playing recorded audio, there is no sound or the sound is distorted.

Testing the microphone on the device

To determine if the problem is with the device's microphone and not with the program you're using or your cellular connection, you'll need to test all microphones. The location of the microphone may vary depending on the device model. Information about the location of the microphone can be found on the device page.

iPhone

Your iPhone has multiple microphones.

To test the main microphone on the bottom of your iPhone, open the Recordings app and click the record icon. Say something into the microphone and click the play icon to play back your recording. Your voice must be clear.

If your voice is quiet during a hands-free phone call, make sure the receiver on your iPhone isn't locked or covered.

If your videos have low audio or Siri can't hear you, make sure the microphone near the iSight camera (at the top corner of the iPhone, on the back) and the receiver aren't blocked or covered.

iPad

To test the microphone on iPad, record a video using the Camera app, and then play back the recording. You can also make a video or video call using FaceTime to test the sound quality.

iPod touch

To test the microphone on your iPod touch, open the Recordings app. Click the record icon, speak into the microphone, and then click the play icon to play the recording. Your voice must be clear.

reference

If the problems persist after testing the microphone on your device, try the following.

1. Disconnect all accessories connected to the headset jack.
2. Be careful not to cover the main and iSight microphones with your fingers when holding the device or recording video.
3. Remove any protective film or case covering the main microphone, iSight microphone, or iPhone receiver.
4. Clean the microphones or iPhone receiver from dirt. For the location of the microphones, see the device's user manual.