SSL error (ERR_SSL_PROTOCOL_ERROR): how to fix it with the simplest methods?
It's no secret that very often when entering a certain resource or when authorizing on a site, the user receives a message stating that an SSL error has occurred (SSL_ERR_PROTOCOL_ERROR), and the requested page does not open. Why? This is what we will find out now, and at the same time we will consider the possible causes of its occurrence and the simplest methods of elimination.
What does it mean and how to deal with it
In general, each user must clearly understand that there is nothing critical in the appearance of such a failure. Just for some reason, the computer system cannot connect to the remote server through the SSL protocol, which is a secure connection.
As already understood, a message containing the string "ERR_SSL_PROTOCOL_ERROR: SSL protocol error" indicates that a secure (secure) connection is being blocked by something. What exactly, it’s quite difficult to say right away, but we can say with confidence that there are several main reasons for this. What are these reasons and how to bring the system to life, now it will be considered.
In addition, it is immediately worth noting that such problems mainly appear during input authentication, say, to social networks like VKontakte, to mail servers like Mail.Ru, to search engines like Google, etc. Naturally, a way out of the current there are situations.
Checking the system for viruses
Code 107 does not indicate a specific reason. Nevertheless, it is believed that one of the possible, moreover, the most common options may be damage to the HOSTS file due to the effects of viruses or malicious codes.
What to do in such a situation, I think, is already clear. It is advisable to check the system not with a regular scanner, but with some portable independent utility. Unfortunately, some viruses can also “hang” in RAM, so to be sure, you should use boot disks like Kaspersky Rescue Disc, which load their own interface even before Windows starts and conduct a full comprehensive scan.
Setting the date and time
This may seem strange to many, but the SSL error "ERR_SSL_PROTOCOL_ERROR" may be the result of an incorrectly set date and time. The fact is that the server has its own parameters, and when you connect to it via a secure connection, verification is performed. If a mismatch is found, the server identifies the connection attempt as insecure and blocks it.
In this case, you need to set the correct parameters, but you just need to do this not through the settings of the operating system itself, but through the BIOS, followed by rebooting the computer terminal or laptop.
We update the operating system
Sometimes the problem of SSL connection failures can be that the latest updates are not installed on the system.
True, for the most part this applies to Windows XP with the mandatory installation of Service Pack 3. Installing the appropriate update in many cases solves the problem.
Disable antivirus scan
Quite often there is a problem that consists in blocking an SSL connection by antivirus packages. In most cases, this is characteristic of the Eset Smart Security package, starting from the fifth version.
To fix the problem, it is recommended to disable HTTPS and SSL checking in the antivirus, and also use the exclusion list to add a browser application to it. In other antiviruses, this situation can also occur. In general, the output is the same.
Using the Brandmauer Exclusion List
The exclusion list is also useful when changing firewall settings. This mainly concerns the appearance of the error ERR_SSL_PROTOCOL_ERROR of Google services, the search engine itself, or even the browser.
As it is already clear, you need to go to the security settings and add the corresponding Internet application to the list of allowed nodes. It is also advisable to clear the cookies and cache in the Google Chrome browser, if it is used by default. You can also try setting your browser to automatic proxy settings, but this is not always necessary. In theory, the problem should disappear.
Choosing a browser
Now a few words about preferences in terms of Internet browsers used. Not all of them are equal, and the problem, when all of a sudden the SSL error “ERR_SSL_PROTOCOL_ERROR” appears, can be associated with such software. True, the situation here is more with outdated software, so it is advisable to update the version of the default browser to the latest one.
However, according to some experts, ideally it is best to use the standard Internet Explorer, although many people do not like it. There is no such problem in the tenth version of Windows. There, the Edge browser, which replaced the standard Explorer, is more powerful. Nevertheless, the standard Windows browser with default settings and parameters does not create such a problem (unless it is only changed by the user).
Conclusion
As you can see, the SSL error (ERR_SSL_PROTOCOL_ERROR), although it is quite common, is nevertheless eliminated in the simplest ways. In addition, it is in no way connected with the malfunctions of the “OS” itself. In general, it all comes down to either updating the system or the corresponding software, or disabling certain types of checks.
