Hardware and software setup

The pickpoint machine gives change. PickPoint, Russia - "Fast and safe delivery"

What is PickPoint?

Online shopping is becoming more and more popular in the CIS countries. Almost all young mothers cannot imagine their life without buying diapers and toys online. The same situation in the electronics market, household appliances and books. Different stores solve the problem of delivery to other cities in different ways: they use mail, courier services, and self-delivery systems.

Fast and convenient delivery throughout the country

The Pickpoint service offered a special approach to the delivery of goods. Already at the first stage, Pickpoint is not just alternative way delivery, but a full-fledged competitor to the usual services. Internet services with the Pickpoint delivery function are such large stores as Wildberries, Lamoda, Butik.ru, Avon, Oriflame, and their number is growing every day. The main goal of the company is to make the option of delivery using Pickpoint available for purchase in any store in the CIS. When ordering online, choose pickpoint service This will greatly reduce the hassle of buying.

PickPoint Pickup Points in Russia

After placing an order, the buyer receives a tracking number, thanks to which he can track the status of his parcel during his entire journey. Use for this simple and convenient mobile app, it allows you to perform this operation very quickly and at any time. The Pickpoint tracking feature means that no package will be lost, and the customer will be able to control the order and manage the delivery.

How to use PickPoint parcel lockers?

You can receive your parcel at the nearest pick-up point within 3 days from the moment of arrival. Back in 2013, the number of pickup points in Russia was 350. At the beginning of 2014, you can receive a parcel at Pickpoint in any city in one of 705 points. This figure is growing every day, and today the company is focusing on developing a denser network of points of presence within the cities it serves. The location of postomats is extremely convenient - for arranging Pickpoints the central parts of cities and the most important shopping centers are used.

Postamat is a Pickpoint delivery terminal installed in shopping malls your city. At the time of ordering a purchase, select the location closest to you. When the parcel arrives at its destination, you will receive an SMS with all the details: the password for your cell, the storage period and the amount due for the ordered goods. On the spot you will be met by a simple and convenient machine with a touchscreen and a money receiver. Pickpoint is not only a delivery system, but also the ability to pay for your purchase with cash or a credit card. ​

Pickpoint cell sizes.

The dimensions of Pickpoint parcel lockers can be chosen from 15 x 36 x 60 cm, 20 x 36 x 60 cm and 25 x 36 x 60 cm. That is, no matter what size your parcel is, there is a suitable compartment for it.

Pickpoint delivery service is the most modern developments and technologies in the world of online commerce.

When buying goods in online stores, the easiest way is to use the contactless delivery method - pickpoint. If your cargo is not of high value and is not fragile, since it will be difficult to challenge the safety of the parcel in the parcel terminal, however, the return of goods using pickpoint is possible, but the decision on the return of funds remains with the seller. To receive a parcel in a post office, follow the algorithm below.

What you need to order a parcel to the Pickpoint post office

When paying for and buying goods in the online store, select the delivery method "Postamat". It should be noted that the pickpoint issuing point and the pickpoint post office are two different ways receipt. In the first case, you come to a special point where you present your passport and the code of your parcel, after which the controller gives you the goods. Postamat works a little differently, there is no controller and you do not contact people, this is a fully automated process.

If the online store does not have the required delivery point, then contact the manager of this site directly, perhaps, if you are a regular customer, the supplier will think about introducing such a method, since registration in it takes very little time.

How to pick up a parcel at Pickpoint

After completing the procedure for ordering goods, a notification will be sent to your e-mail or mobile phone with the address of receipt, as well as a special code. Don't lose this code - it's very important. Write it down on a separate piece of paper and keep it until the date you receive the package.

As soon as the parcel arrives at the parcel terminal, you will again receive a message that the goods are ready for collection, as well as the parcel storage period. Do not miss the date, because after the indicated date your parcel will be removed from the parcel terminal. Take the code with you and head to the indicated address in the message.

In the postamat window, select “Parcel Receiving” from the menu, after which you need to enter special code received earlier. If your product was not paid for in the online store, then choose the payment method yourself: cash or bank card. Don't forget to get a check for payment. After that, your storage cell will open near the postamat. Pick up the parcel and do not forget to close the cell door behind you.

Be careful, the postamat does not give change. Therefore, you need to have an even amount of payment or get change for mobile number phone. When selecting this item, select your carrier and enter cell number. Postamat will issue a check to confirm the operation. The second option is to collect your change at the Pickpoint office. If you have chosen this item, then take the printed receipt from the post office and come to the nearest Pickpoint pick-up point, the cashier will ask for your code, passport and give change.


How to return an item using the Pickpoint parcel locker

If something is wrong with the product, then you can also return it in the Pickpoint vending machine. Click on the "Return Items" menu. Check with your store in advance if this procedure is possible, as not all catalogs and online stores support it. From the moment of purchase, no more than seven days must pass if the goods were purchased in an online store and no more than fourteen days - if in the catalog. For the return procedure, indicate the unique code by which you received this package.

Be sure to take your receipt to confirm the return. Put the goods in the opened cell and do not forget to close the door tightly.


If you have forgotten your unique code or lost it, then call 8 800 700 79 09 and tell us about your problem. After providing personal information to the operator, you will be re-sent a code to the specified number or email address.

Decided to place my first order with LaModa. As it turned out, there is no courier free delivery to our city. The operator offered to pick up through the post office, free of charge. This was new for me, but I agreed: I didn’t want to overpay for paid delivery, especially since the order was cheap.

Where is Location: Saransk, Ogarev Plaza shopping mall, st. Bohdan Khmelnitsky, 28, 2nd floor (nook near the toilet). Searched for a very long time, stands in a terribly uncomfortable, narrow place. Unfortunately, the only one in the city.

When the parcel arrived, an SMS was sent to my phone number with the code, the amount of the order, the address where to pick up and until what date the parcel will be stored.

What is it? An orange box with a terminal, in which there are many cells of different sizes.

Click "Receiving/Sending Orders".


Receive an order.


We collect the code from SMS. The screen is touch, there is also a button layout.


Order information is displayed. Choose payment methods. I took cash.


The post office cannot give change, so there are several options for withdrawing change. I chose to pay by phone.


The number has already been entered automatically, but you can, of course, fill in another one.

Important! accrual for phone goes NO COMMISSION! (Now not all banks can boast of this...)


Payment Information. Be sure to take the receipt and keep it.

Some information with a card that I don't have.

And the treasured arrow pointing towards the cell.


The cell is open - we look at the parcel, check the amount, numbers, addressees, codes, etc. And only after that we close the cell!

Outcome:

Pros:

No queues.

Affordable design and decoration - even a child will understand.

Any other person can pick up the parcel, it is enough to know only the code.

Change can be obtained in 4 ways.

The change is credited to the phone WITHOUT COMMISSION!

Minuses:

When paying in cash, there is change.

The postamat is located in an inconvenient, narrow place, my back was constantly rubbed by customers going to the toilet.

Terrible bastard. There was a feeling that now the bill would tear, she, poor thing, dangled like a leaf on a clothespin on a windy day. (I did not hold my hand at this moment). I still don't get it, is this a bug or is it supposed to be like this?

The only one in our city.

Shipping is free for LaModa, but you still have to drive to it ...

Next time I will try to pay with a card and I will definitely unsubscribe about the result.

SUCCESSFUL INTERNET SHOPPING ALL!

Many Internet users have already joined online shopping, considering this option to purchase things the most convenient due to significant time savings. But each virtual store has its own characteristics and nuances of sending orders to customers.

When shopping online, when placing an order, it is important to choose the most convenient way for you to receive the goods. Often, customers prefer a contactless delivery option. PickPoint post offices are a very convenient system for paying and receiving online purchases for many citizens, you can come to order at any convenient time.

How to receive a parcel at Peakpoint is described in detail below.

What is a PickPoint Post Office

The Pickpoint system is a great alternative to receiving parcels by mail. In this case, you do not have to visit the post office and stand in lines. The client only needs to find the nearest pick-up point and receive an order using a special device. Usually there are no queues and you do not need to explain the purpose of your visit to anyone. How the PickPoint Postamat works is given below.

Postamat is an orange terminal with many compartments. Orders from various online stores are delivered here. That is, the cells of the machine are regularly replenished with new parcels.

Places where the maximum flow of people is concentrated are selected for installation. This is very convenient for customers when choosing the closest parcel post to their home. An up-to-date list of station addresses is available when placing an order or on the web resources of companies that produce, install and service them.

After making a purchase, a person needs to choose the nearest post office and wait for delivery. In addition, you can track the route of the order through a special tracking number, which is assigned by specialists when processing the parcel.

Currently, more than 200 automated parcel terminals operate in the Russian Federation, which issue parcels in 60 cities of the country. Every year the network expands significantly. Such stations are produced different organizations: QIWI Post, Logibox, PickPoint, etc.

Fact: In Russia, Pickpoint machines appeared in 2010 and immediately began to gain popularity.

If the client has never used such a service before, it is advisable for him to familiarize himself with the step-by-step instruction "How to use the PickPoint ATM".

How to use postamate

It is not difficult to pick up the ordered things at the "Peakpoint". To begin with, you should familiarize yourself with possible options payment:

  1. Bank card. If the user has enough funds on the account, then the payment can be made immediately using a plastic tool. You do not need to withdraw cash and deposit funds into the postamat with banknotes.
  2. Cash. Some still consider this option for making payment transactions the most reliable and convenient. Pickpoint supports this option - you just need to have enough cash with you.
  3. prepaid way. Payment by such methods is carried out at the time of ordering. For example, a client can use bank card, electronic wallet or make a bank transfer. The procedure will not take long.

One of the points of the instruction on how to use the Pickpoint post office is the introduction of a code that is sent to the client by e-mail or in SMS messages. Without this cipher, it is impossible to receive the parcel.

It must be borne in mind that any interested person can pick up the order if there are funds and a code. Therefore, the recipient can send his representative if he himself cannot receive the parcel in time.

When paying by card

To transfer funds for goods using a card, you should not make an advance payment when placing an order. To pay it on the spot, you must perform a number of actions:

  1. Go to the menu of the machine and select the item to receive the parcel.
  2. After entering the code, you need to indicate that the client wants to pay with a card.
  3. Insert the card into the receiving device and confirm the payment using the PIN code.
  4. Keep the receipt in case of return of goods.
  5. The cell will open automatically, after which the ordered item can be picked up. Then it remains only to close the compartment.

The procedure can be considered completed. It must be borne in mind that according to the current rules of the system, the shelf life of the order is only 3 days. During this time interval, you need to have time to get it. If necessary, contact technical support specialists to extend the period. But the goods will not be in the cell for more than 5 days, so it is reasonable to ask a representative to pick it up.

When paying in cash

The process of cash payment at Peakpoint is almost the same as the scheme with a bank card. The difference is only in the choice of the desired option and the type of means of payment. The rest of the procedure is the same.

But if you have a card, it is more convenient to pay with it, since when you deposit cash, the post office will not give change. Better yet, pay at checkout. Then, at the time of receipt of the goods, it will not be necessary to bring banknotes into the device. If the prepaid order method was used, then the buyer will only need to enter the code and immediately receive the goods.

Advantages and disadvantages

Main advantage this way receipt of goods is the speed of delivery: after placing an order, the user will be able to pick it up within 72 hours at any time of work. In addition, there are more whole line Pros of the shipping method:

  1. The address of the postamat can be chosen personally from the proposed list.
  2. Notification comes in the form of an SMS message, to an email address or using other systems that are most convenient for the buyer.
  3. Receipt and payment are carried out in one place, and the duration of the procedure will not take much time.
  4. The user is guaranteed security and confidentiality.
  5. The possibility of obtaining goods by a third party.
  6. When paying in cash, the terminal does not give change, but the balance can be transferred to the account mobile phone client or it can be obtained at any office of the company. To do this, select the appropriate item in the menu and do not forget the receipt.

Help: The instruction "How to use the PickPoint post-atom" - a video for a visual presentation is "embedded" in the article.

Among the minuses of postamata can be identified:

  1. The inability to assess the integrity and quality of the goods before making payment.
  2. It is impossible to return the package immediately after receipt - for this you will need to contact the supplier and issue a return.
  3. The machine is not insured against breakage, this may create temporary difficulties in receiving the parcel.

Thus, the use of Peakpoint terminals does not present any difficulty for a person who has used ordinary ATMs at least once. Receiving a parcel using this system will be very fast and comfortable for him.

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