Games

Traktir configuration: Front-Office v4. Module "RM Delivery"

The basic package includes the minimum necessary for the operation of catering establishments of any size. Compatible with mobile applications for catering establishments, and supports the operation of a special commercial equipment popular models. The main functions of the programs of this package are:

work with orders and menus;

analysis of work results;

administration;

visitor service operations.

The program is divided into modules, and in addition to basic set functions, contains additional packages service programs.

Description of main components

The "ingredients" with which you can "spice up" the main block of the program's capabilities make up a rather large list. These blocks are targeted at different audiences:

for small catering establishments (small cafe, bar, fast food, bistro, “take it on the road” points);

applications on mobile devices for clients;

applications for the administration of large restaurants.

The first item is packages. Tavern: Solo and Tavern: Nano. The first is designed for fast food outlets, the second - for small businesses with the preservation of all basic functions main program.

Mobile applications for clients are presented in packages Traktir-Online and Traktir: Guest. They allow you to get a menu, detailed information about dishes and book tables via the Internet.

The remaining packages are aimed at improving customer service, and monitoring the work of staff ( Tavern: Menu, Tavern: Waiter, Tavern: Pager, Tavern: Courier) and to simplify administration and accounting functions ( Traktir: Front-Offic, Traktir: Back-Office, Traktir: Management, Traktir: Analytics).

Blocks of programs of the Office class are designed to automate the process of serving visitors ( front-office), on the organization of accounting operations in point catering establishments ( head-office), and to maintain full accounting on the basis of the 1C program ( back-office).

Package Traktir: Management built on the basis of the "Enterprise 8.3" product 1C, allows you to automate accounting administration processes.

Traktir: Analytics - mobile app, which allows you to receive administrative data on mobile tablet, regardless of the location of the owner of the establishment.

Traktir: Pager automates the delivery of information to service personnel (for example, informs the waiter about the readiness of dishes).

Traktir: Menu is an electronic application that allows you to speed up the acceptance of orders and customer service.

There are also additional modules Hotel, Kitchen, Restaurant chain, Staff, Hospitality, Rates and memberships, Inventory and alcohol.

Inn Front-Officeallows you to automate the entire process of serving guests, from developing a hall plan and creating a restaurant menu, to receiving all the necessary reporting on food consumption, revenue and staff employment.

Functionality of SoftBalance. Inn Front-Office

The product uses a number of innovative mechanisms, such as the ability to build a distributed solution for network establishments with a single customer base, the presence of a "Security Center" to track dishonest behavior on the part of employees, support for the food delivery business process, work with subscriptions, and much more, which allows you to solve a much wider range of problems than just selling goods and services to visitors.

The reliability of Traktir: Front-Office has been confirmed by years of operation at several thousand enterprises in Russia and abroad. For organizations that have specific data storage requirements, you can use modern systems database management such as Oracle DB, Microsoft SQL Server or IBM DB2.

The software product was developed on a modern and functional platform 1C: Enterprise 8, which offers a lot of new opportunities for enterprises of any size and complies with latest requirements legislation. "Traktir: Front-Office" is a complete solution, but at the same time, if necessary, the configuration is open for adaptation to the establishment's business processes - from creating specialized reports to changing the process of serving visitors in accordance with special requirements.

Traktir: Front-Office supports a large number of retail equipment that operates according to a single standard, which greatly facilitates its connection, configuration and maintenance.

Documents received in the process of servicing can be used in accounting and management accounting systems to manage the movement of goods and generate the necessary tax and accounting reports. Sharing"Traktir: Front-Office", "Traktir: Back-Office" (for accounting) and "Traktir: Head-Office" (for management accounting) is the best solution for automating establishments of any form of service.

Traktir: Front-Office v3 will allow you to:

Quickly place an order or re-order a visitor, use the visual plan of the hall in your work.
Print invoices, checks, stamps, incl. automatically redirect printing to another device in case of printer failure; print invoices in a foreign language.
Use debit and credit payment cards.
Place orders for food delivery.
Flexibly form a discount policy using a variety of factors affecting the discount, discount schemes, complex and cumulative discounts.
Book seats for a specific date and time, accept prepayment.
Control the pouring of drinks by the bartender and reduce losses on alcohol.
Work with services that have different costs depending on the day of the week and time (billing).
Manage the power supply to various devices.
Work using subscriptions: coupons, coupons, etc.
Use the technology of limit cards (“card at the entrance”) in work.
Flexibly differentiate user access to system capabilities.
Find the necessary video fragments in the video surveillance system in a matter of seconds.
Analyze the activities of the enterprise, the effectiveness of marketing campaigns, the work of personnel and much more.

Software advantage:

Easily set up printing to printers connected to another computer (workplace) - DCOM is not needed.
Automatic scaling of the workspace to fit the screen resolution.
Multiple selection of rows and changing the values in them when working with directories and documents.
Quick Start workstation to check the changed settings.
Data exchange with the back-office system is possible without the participation of personnel.

Thus, the product makes it possible to provide a degree of control and management of the enterprise sufficient for a modern restaurant.

Licensing

The product "SoftBalance. Traktir Front-Office" is intended for use with 1C:Enterprise 8 client licenses that increase the number of jobs, as well as with a license for the 1C:Enterprise 8 server. If you need to connect additional workplaces, you need to purchase the appropriate number of additional licenses

Support and update

Support and service maintenance registered users is carried out within the framework of Information and technological support (1C: ITS) - 1C: ITS Techno or 1C: ITS Prof. The period of free subscription when purchasing the program is 3 months. After the expiration of the free subscription period, in order to receive product support services, you must subscribe to the ITS

Registered users can download updates from the site users.v8.1c.ru and from the ITS disk.

Comparison of versions Traktir Front-Office

Features not available in Business Edition

Service billing
Power Management
Subscriptions
Delivery of orders

Features not available in Lite version

Service Time Analysis
Meal readiness confirmation
Accounting for the specifics of cooking
Accounting for the order in which dishes are served
Accounting for discounts and markups “per dish”, “per client”, “per table”
Using the lunch menu
Using additional languages
Hall plans
Multilingual - printing in different languages
Work with the hotel system 1C: Hotel
Booking tables online
Unified information about guests in the network of establishments (RIB)
Unified accounting in the network for accumulated bonuses, customers' turnovers and their non-cash account balances (RIB)
Unified accounting in the network of employees, setting up their access rights (RIB)
Consolidated reporting on the network of establishments
Centralized setting of jobs in the network of establishments (RIB)
Accounting for customer turnover when calculating discounts
Working with automatic discount accounting schemes
Working with the payment system driver
Limit cards ("Card at the entrance")
Seat reservation and pre-order
Stop list
Security Center - viewing a video fragment from the archive
Integration with video surveillance system
Service billing
Power Management
Subscriptions
Delivery of orders

9900 r.

Product code: 34261

Manufacturer: SoftBalance

Traktir configuration: Front-Office v4. Additional workplace, code 34261

Payment methods: cash or by bank transfer

License: Traktir Configuration: Front-Office v4. Additional workplace, code 34261

Traktir: Front-Office- professional software to solve the managerial and marketing tasks of the restaurant. The product is implemented on the 1C:Enterprise 8 platform from scratch without using typical 1C configurations.

Traktir: Front-Office will allow you to:

Quickly place an order or re-order a visitor, use the visual plan of the hall in your work.
Print invoices, checks, stamps, incl. automatically redirect printing to another device in case of printer failure; print invoices in a foreign language.
Use debit and credit payment cards.
Place orders for food delivery.
Flexibly form a discount policy using a variety of factors affecting the discount, discount schemes, complex and cumulative discounts.
Book seats for a specific date and time, accept prepayment.
Control the pouring of drinks by the bartender and reduce losses on alcohol.
Work with services that have different costs depending on the day of the week and time (billing).
Manage the power supply to various devices.
Work using subscriptions: coupons, coupons, etc.
Use the technology of limit cards (“card at the entrance”) in work.
Flexibly differentiate user access to system capabilities.
Find the necessary video fragments in the video surveillance system in a matter of seconds.
Analyze the activities of the enterprise, the effectiveness of marketing campaigns, the work of personnel and much more.

Software advantage:

Easy setup for printing to printers connected to another computer (workplace) - DCOM is not needed.
Automatic scaling of the workspace to fit the screen resolution.
Multiple selection of rows and changing the values in them when working with directories and documents.
Quick launch of the workplace to check the changed settings.
Data exchange with the back-office system is possible without the participation of personnel.
Thus, the product makes it possible to provide a degree of control and management of the enterprise sufficient for a modern restaurant.

The premium version can be successfully used to automate clubs, fitness rooms, and entertainment complexes.

Version "business" - for the automation of large restaurants and cafes, restaurants in hotel complexes, industrial canteens.

Light version - for small cafes, restaurants, bars or canteens.

OS Compatibility

Windows NT/2000/XP/2003/Vista/7/8.

Compatibility and basic software

Traktir: Front-Office runs on any component of the 1C: Enterprise 8.2 software system;
Traktir: Back-Office (back-office class);
Traktir: Head-Office (back-office class);
Data exchange is carried out in XML format. Traktir: Front-Office interacts with dozens of models of commercial equipment. Among them fiscal registrars, bill printers, barcode scanners, magnetic card readers, power management controllers, video surveillance and beverage filling control systems, turnstiles and other equipment.

Distribution terms

This software is copyrighted and protected from copying by a hardware key.

5500 r.

Product code: 34267

Manufacturer: SoftBalance

Traktir configuration: Front-Office v4. Module "RM Delivery", code 34267

Payment methods: cash or bank transfer

License: Traktir Configuration: Front-Office v4. Module "RM Delivery", code 34267

Delivery module serves to expand the capabilities of "Traktir: Front-Office" for working with the delivery business process in single and network establishments.

The module has a built-in CRM system for quick access to customer contact information, their previous orders, available discounts and special offers. Built-in support for IP-telephony reduces the time to process each order. Orders placed through the website established service "Traktir: Online" and through the mobile app "iRECA: Guest" are automatically downloaded to the operator's workplace, which reduces the cost of telephony and the burden on employees.

For couriers from module "Delivery" orders are transferred to the "iRECA: Courier" mobile application, which helps to build optimal routes, allows you to contact the client or call center operator to clarify information, and provides instant notification of the call center about the delivery of the order.

Delivery module is installed on each workplace where access to the module functions is required.

Traktir: Front-Office- professional software for solving managerial and marketing tasks of a restaurant. The product is implemented on the 1C:Enterprise 8 platform from scratch without using typical 1C configurations.

Traktir: Front-Office will allow you to:

Quickly place an order or re-order a visitor, use the visual plan of the hall in your work.
Print invoices, checks, stamps, incl. automatically redirect printing to another device in case of printer failure; print invoices in a foreign language.
Use debit and credit payment cards.
Place orders for food delivery.
Flexibly form a discount policy using a variety of factors affecting the discount, discount schemes, complex and cumulative discounts.
Book seats for a specific date and time, accept prepayment.
Control the pouring of drinks by the bartender and reduce losses on alcohol.
Work with services that have different costs depending on the day of the week and time (billing).
Manage the power supply to various devices.
Work using subscriptions: coupons, coupons, etc.
Use the technology of limit cards (“card at the entrance”) in work.
Flexibly differentiate user access to system capabilities.
Find the necessary video fragments in the video surveillance system in a matter of seconds.
Analyze the activities of the enterprise, the effectiveness of marketing campaigns, the work of personnel and much more.

Software advantage:

Easy setup for printing to printers connected to another computer (workplace) - DCOM is not needed.
Automatic scaling of the workspace to fit the screen resolution.
Multiple selection of rows and changing the values in them when working with directories and documents.
Quick launch of the workplace to check the changed settings.
Data exchange with the back-office system is possible without the participation of personnel.
Thus, the product makes it possible to provide a degree of control and management of the enterprise sufficient for a modern restaurant.

The premium version can be successfully used to automate clubs, fitness rooms, and entertainment complexes.

Version "business" - for the automation of large restaurants and cafes, restaurants in hotel complexes, industrial canteens.

Light version - for small cafes, restaurants, bars or canteens.

OS Compatibility

Windows NT/2000/XP/2003/Vista/7/8.

Compatibility and basic software

Traktir: Front-Office runs on any component of the 1C: Enterprise 8.2 software system;
Traktir: Back-Office (back-office class);
Traktir: Head-Office (back-office class);
Data exchange is carried out in XML format. Traktir: Front-Office interacts with dozens of models of commercial equipment. Among them are fiscal registrars, bill printers, barcode scanners, magnetic card readers, power management controllers, video surveillance and beverage filling control systems, turnstiles and other equipment.

Distribution terms

This software is copyrighted and protected from copying by a hardware key.

Contents of delivery

The package includes:

Distribution disk;
Documentation;
Registration form;
Electronic security key GuardantSign.
Additional information can be obtained from the partner department at ATOL or SoftBalance Group of Companies.

Warranty

This section contains the main provisions on the warranty service for Soft Trade customers, as well as on the conditions for its provision or refusal of warranty service. The page bears exclusively informational character for the purpose of informing the buyer and does not serve as a reason for arranging warranty work.

Below are the warranty obligations and conditions for the warranty of goods purchased on this site or at sales offices.

1. General Warranty Terms.

1.1. Normal, high-quality work is guaranteed in accordance with the characteristics declared by the manufacturer for a total period of up to 1 calendar year from the date of sale. In other cases, up to the consumption of the resource of component parts declared by the manufacturer.

1.2. A faulty device can be replaced within 14 days after purchase with a similar one (subject to its availability in stock) after the company's experts check the existence of a warranty case due to the fault of the manufacturer's plant or the company that sold the goods.

1.3. The replacement of the goods subject to warranty is carried out only if all the accompanying documentation is available, and the original presentation and packaging is preserved.

1.4. Equipment subject to warranty is accepted for a period of up to 45 days from the date of receipt at the manufacturer's service center.

1.5. Warranty repair and maintenance of goods is carried out in authorized service centers manufacturer. Transportation of goods to the nearest Soft Trade office is carried out at the expense of the buyer.

1.6. The warranty does not constitute a basis for free initial installation device and its commissioning.

2. Restriction warranty service.

2.1. The warranty period for the laser reading head used in barcode scanners and data collection terminals is 3 months.

2.2. The warranty period for the printheads of thermal printers and thermal transfer printers is 3 months or 50 km of printing, whichever expires first. The warranty is provided subject to the absence of traces of mechanical damage.

2.3. The warranty period for the cutter installed in thermal printers and thermal transfer printers is 1 month.

2.4. The warranty period for outdoor units nutrition is 2 weeks.

2.5. The warranty period for batteries of barcode scanners, data collection terminals and other rechargeable equipment is 100 days in the absence of mechanical damage and swelling of the battery.

2.6. Elements that are subject to natural wear and tear (interface cables, keyboard keys, rubber rollers, printheads, etc.) are replaced on a paid basis, regardless of the product warranty period.

3. Denial of warranty service.

3.1. The warranty does not apply to equipment that has failed as a result of unqualified installation, non-compliance with the rules of operation (use in non-regulated climatic conditions, non-compliance with the regulations for supplying voltage to the device, power surges, etc.) and in violation of transportation conditions.

3.2. The warranty does not apply to equipment that has traces of moisture, smoke, insects, scratches on the optical part of the reading devices, as well as other traces of external influence that led to damage to individual components or the device as a whole.

3.3. The warranty is not valid if the product has been opened, reconfigured, repaired or otherwise altered by persons who are not representatives of the warranty service centers.

3.4. Impact tests declared by the manufacturer do not constitute a warranty basis. Mechanical damage devices as a result of falling and other mechanical influences, regardless of the nature of their origin, may serve as a reason for refusing warranty service.

3.5. The warranty for devices with firmware will be voided for devices that fail as a result of incorrect flashing.

3.6. The warranty is void if the seals are broken.

3.7. The warranty does not cover accessories purchased separately.