office

How to turn off a call to voice mail Wellcome. Disabling the Voice Box on Velcom: procedure, methods

For its subscribers, the Belarusian telecom operator offers many useful and convenient services. One of them is voicemail. By connecting it, the client cellular company you can be sure that you will not miss an important call, even if the mobile device stops working (for example, the battery runs out) or registers on the network. If you have already appreciated all the advantages of this service, but for some reason would like to refuse it, then the information in this article will be useful for you: we will tell you in detail how to disable the voice box on Velcom.

Service Description

Option " Voice mail» is available for connection on all tariff plans. At the same time, you will not have to pay for using it if it is a standard service (without connecting the Plus package). The principle of operation of the service is to set forwarding from the subscriber's number to the Velcom service number. The client can choose the type of call redirection himself: the number is busy, the SIM card is not registered in the network, the subscriber does not answer. In order for redirection to be carried out when all conditions are met, you can select the type - general redirection. How to disable the voice box on Velcom and when it may be needed?

Forwarding: when should it be cancelled?

We remind you that the Voicemail option operates on the basis of call forwarding. In some cases, even if the service is regularly used, it is necessary to disable it. It should be clarified what is at stake before talking about how to disable the "Voice Box" service on Velcom. When in home region There is no charge for the fact of call forwarding. But in roaming if available conditional forwarding you will have to pay twice - both for incoming and for outgoing call. Thus, if you plan to travel outside your region, you should disable the service for a while. How to disable the voice box on Velcom?

Option control

Having access to the information service of Velcom operator subscribers, you can adjust the list of available services on the number.
Type *441*1# on the keyboard of your gadget. The operator will report the successful completion of the operation through a text notification.
In settings voice communication, which can be found in the main settings mobile device, there is also an option to turn off call forwarding.

How to disable the voice box on Velcom (Belarus) and reconnect it, for example, upon returning from roaming? To restore the ability to use the voice box, you can use any of the previously given methods. In this case, you need to set forwarding to the number +375296000210, selecting the condition on which it will be performed. Please note that if you are a new subscriber and you have activated the "Voice mail" service, then call forwarding works by default if the number is unavailable or does not answer.

Today I was extremely surprised to find out that on my Velcom SIM card without a subscription fee, the balance is 100re. Simka was in the car and was used extremely rarely and there should have been more than money. He got a little crazy and called the welkom. It turns out that by default (!) the melophone service is connected (a melody instead of beeps), damn it, and it costs 7500 per month. astonishingly simple. It became interesting what was on mts. Called, asked - handsome, blasphemy. They have this service called toning and costs 3600 per month and is also connected by default without taking into account your interest.

How to disable the Melofon service on Velcom - * 424 # call and then follow the prompts
How to disable the Melofon service on MTS - send an SMS with the text OFF to number 302.

And there is one more "feature" of our lovely operators. I've known her for a long time, but many still don't. One fine day, operators connected ALL of their subscribers to the Voice mail service. If someone is not in the know, then if you are unavailable or do not answer for a long time, then voice mail is turned on where ...

1 0 0

The other day velcom operator started the modernization of the system, which is responsible for the operation of the "Voice Mail" service. The final changes have become that frequent case when a fly in the ointment lurks behind a pile of pleasant new products that can spoil the mood for many. Classic!

From June 15, the Voice Mail service will become available to PRIVET brand subscribers. Now they, like everyone else, will be able to forward calls to their voice box in case of their own unavailability, busyness or switched off phone. The caller will hear a greeting and will be able to transfer to the answering machine everything that he wanted to express personally.

Conveniently? Certainly!

In addition, velcom subscribers (except for PRIVET tariffs, which were again cheated) have the opportunity to receive fax messages to their voice box and forward them to e-mail. To do this, you need to add a special package "Plus" (*441*2#). For most subscribers, it will cost 2,499 rubles of an additional subscription fee, while users of tariff plans ...

2 0 0

As the practice of considering consumer requests related to the provision of telecommunication services shows, many of the subscribers do not even know what mobile operator services they have connected. This situation arises due to the fact that some services are connected automatically, "by default", for the provision of some of them a special application from the consumer is not required.

In accordance with the Procedure for the provision of the "Voice mail" service from 15.06.2010 this service automatically connected to all existing and new subscribers of the company.

Wherein...

3 0 0

"Voice mail" service allows you to receive voice messages if your mobile phone is busy, does not answer, is turned off or is out of velcom network coverage area. This opportunity available to all subscribers of the company (except PRIVET subscribers).

* create voice mailbox(to do this, you can contact the velcom sales and service center, or call 410 or 411);
* choose from the menu mobile phone the desired forwarding condition (the subscriber does not answer, the number is busy, etc.);
* enter the number of the voice mail center for forwarding +375 29 6000210. To disable voice mail, you must cancel the forwarding to the number +375 29 in the mobile phone menu ...

4 0 0

5 0 0

Operators mobile systems once again figured out how to withdraw money for communication. Now for each subscriber, if the call is not accepted or when the subscriber is unavailable or busy, "Voice mail" is triggered.

“Free minutes began to leave, although it seemed like he didn’t call anyone. It turns out that voicemail is to blame. Mayhem! Why should I pay for what is included with the subscriber I am calling. Then let me pay for roaming or something else," Valery Zanko, a citizen of the city, complained to the phone hotline"GCH".

The "Voice mail" service is automatically provided to all subscribers of the company. If your mobile phone is busy, does not answer, is switched off or is out of the coverage area of Velcom network, it allows you to receive voice messages about a call coming to your number. Thus, the subscriber has the opportunity to know about all important calls! But the subscriber who called you, but did not get through, will have to fork out and pay for the call even if he ...

6 0 0

As part of its 14th anniversary celebration, velcom opened a direct line with TUT.BY readers. During one of the days before the birthday, the company received questions from its subscribers.

As a result of the one-day "marathon", velcom received more than 150 questions regarding the company's work in the market. Some of the most popular were comments related to the billing system, the quality of the network, new services and equipment. A separate part of the questions that received the largest number"likes" was dedicated to the company's loyalty to existing subscribers.

velcom thanks all those who were not indifferent to the company's call to participate in a direct line with a top manager, and presents to the attention of portal users a video interview based on the results of the questions asked*.

Attention! You have disabled JavaScript, your browser does not support HTML5, or old version player Adobe Flash player.
Open/download video (122.78...

7 0 0

HOW TO CONNECT / DISCONNECT THE SERVICE

How can I set my Voicemail to receive messages, and how can I turn it off again?
To use the "Voice mail" service, you need to set forwarding according to the selected condition ("no answer", "unavailable", "if busy", etc.) to the number +375296000210. This can be done in the following ways:

If you want to stop using the service, you need to cancel forwarding to voicemail:
- through the menu of the telephone set;
- either using USSD-request *441*1# call;
- using Internet-based customer service (CCIS).

In what case will the calls that come to me be redirected to my Voice Box?
You have the opportunity to choose the desired condition for forwarding your calls to your voice box....

8 0 0

The "Voice mail" service allows you to receive voice and fax messages if your mobile phone is busy, does not answer, is switched off or is out of velcom network coverage area. This way you will know about all the important challenges!

How to setup
The service is automatically provided to all subscribers of the company.
In order to use the service, set the call forwarding with the necessary condition to the number +375296000210 in the phone menu or using the USSD request *441*1# or using the Internet Customer Service (CCIS) in the “Call Forwarding” section.

How to listen to your messages
Call 441 or +375296000441 (free of charge in velcom network).

Helpful Hints:

You can choose different types...

9 0 0

The following terms and their definitions are used in this Procedure:
"Voice mail" (hereinafter referred to as the service) is a personal mobile answering machine that allows the subscriber to receive voice messages if his mobile phone is busy, does not answer, is switched off or is out of velcom network coverage area.
The password is a sequence of four digits used to identify the subscriber when accessing the voice box.
Voice mail number – +375296000210 number intended for forwarding subscriber's incoming calls to voice mail according to the specified condition.
Special technological numbers - numbers +375296000200, 441, +375296000441, 443, +375296000443 allocated for access to the voice box from your mobile phone.
Number public access– number +375296000201 of the voice portal of the service, designed to work with voice mail (listening to received messages, creating...

10 0 0

The essence of the problem: For some time now, if you cannot answer a call or are unavailable (busy), the "voice mail" service is activated by default. This little trick allows operators mobile communications Belarus MTS and Velcom charge per call from your potential interlocutor.

Solution to the problem:

For Velcom operator: sequentially dial the following combination of characters and numbers *441*1# "Call", then select 1 (cancel all)

For the MTS operator: dial the sequence # # 002 # and press the button ...

11 0 0

Mobile operator MTS announced the expansion of the main package of network settings. The operator's subscribers have access to the "Voice mail" setting.

The "Voice mail" setting is enabled by default for all MTS subscribers who do not have other redirects, do not use "Voice mail" of the 1st and 2nd class, and also do not use roaming services. It forwards incoming calls to the "Voice box" if the subscriber is not available or does not answer within 30 seconds. After the system greeting caller will be able to leave a voice message lasting no more than 1 minute.

12 0 0

Voice mail

How to connect the service

The service is automatically connected to all current and new subscribers of the company. At the same time, new subscribers are redirected to the voice mail number +375 29 6000210 under the conditions "no answer (30 seconds)", "unavailable". Set forwarding can be changed by the subscriber independently.

To use the service, set forwarding according to the selected condition ("no answer", "unavailable", "if busy", etc.) to +375 29 6000210 using the phone menu or USSD request *441*1# and the call key . You can also use the "Call Forwarding" section of the Internet Customer Service, where for your convenience the number +375 29 6000210 is already...

13 0 0

For its subscribers, the Belarusian telecom operator offers many useful and convenient services. One of them is By connecting it, the client of the cellular company can be sure that he will not miss an important call, even if the mobile device stops working (for example, the battery runs out) or registers on the network. If you have already appreciated all the advantages of this service, but for some reason would like to refuse it, then the information in this article will be useful for you: we will tell you in detail how to disable the voice box on Velcom.

Service Description

The "Voicemail" option is available for connection on all tariff plans. At the same time, you will not have to pay for using it if it is a standard service (without connecting the Plus package). The principle of operation of the service is to set forwarding from the subscriber's number to the Velcom service number. The client can choose the type of call redirection himself: the number is busy, the SIM card is not registered in the network, the subscriber does not answer. In order for redirection to be carried out when all conditions are met, you can select the type - general redirection. How to disable the voice box on Velcom and when it may be needed?

Forwarding: when should it be cancelled?

We remind you that the Voicemail option operates on the basis of call forwarding. In some cases, even if the service is regularly used, it is necessary to disable it. It should be clarified what is at stake before talking about how to disable the "Voice Box" service on Velcom. When you are in your home region, you are not charged for the fact of call forwarding. But in roaming, if you have conditional forwarding, you will have to pay twice - for both incoming and outgoing calls. Thus, if you plan to travel outside your region, you should disable the service for a while. How to disable the voice box on Velcom?

Option control

Having access to the information service of Velcom operator subscribers, you can adjust the list of available services on the number.
Type *441*1# on the keyboard of your gadget. The operator will report the successful completion of the operation through a text notification.
In the voice communication settings, which can be found in the main settings of the mobile device, it is also possible to turn off call forwarding.

The following terms and their definitions are used in this Procedure:
"Voice mail” (hereinafter referred to as the service) is a personal mobile answering machine that allows the subscriber to receive voice messages if his mobile phone is busy, does not answer, is switched off or is out of the coverage area of velcom network.
Password- this is a sequence of four digits that serves to identify the subscriber in case of access to the voice box.
Voice mail number– number +375296000210, intended for forwarding the subscriber's incoming calls to voice mail according to the specified condition.
Special Technology Numbers– numbers +375296000200, 441, +375296000441, 443, +375296000443 allocated for access to the voice box from your mobile phone.
Public access number– number +375296000201 of the voice portal of the service, designed to work with voice mail (listening to received messages, creating a greeting, sending voice messages to velcom subscribers, etc.), including from a "foreign" number. User identification requires entering a phone number and password.
1. Service included in basic set services for all subscribers of the Unitary Enterprise "VELCOM" (hereinafter - the company).
2. For new subscribers, redirection to a voice mail number is set according to the conditions “no answer (30 seconds)”, “unavailable”.
3. To use the service, the subscriber can independently set call forwarding according to the selected condition to the voice mail number through the telephone set menu or using USSD *441*1# call.
4. Subscribers of the company, except for PRIVET subscribers, can use the extended package of functions of the Voice Mail service - the Plus package (hereinafter referred to as the package). Connection / disconnection of the package is made within 24 hours from the moment the application is formed:
via USSD *441*2# call;
in the Personal Account;
by access code when contacting the company's reference and information service by phone: 411 (from a mobile phone in the velcom network free of charge);
in sales and service centers of velcom (hereinafter referred to as CPS) or points of sale and service of attorneys (hereinafter referred to as PPO) by filling out an application of the established form.
5. A monthly subscription fee is charged for using the package according to the tariffs approved by the company. The subscription fee is charged daily in equal installments in proportion to the number of days in a month.
6. The package is included in the set of services of Smart 1, Smart 2, Smart 3, Smart Infinite, Corporate Smart 1, Corporate Smart 2, Corporate Smart 3, Business Class, Comfort S, Comfort M, Comfort L, Comfort XL tariff plans and tariff plans of the lines "Employee", "Big plans", "Light", "Light+", "Light+ for business", "Comfort", "Comfort+", "Comfort+ for business", BUSINESS.PRO and is provided free of charge subscription fee. On the tariff plans of the WEB and Super WEB lines - it is provided without charging a monthly fee.
7. The package is automatically deactivated when changing to a tariff plan other than Smart Infinite, Corporate Smart 1, Corporate Smart 2, Corporate Smart 3, "Business Class" and tariff plans of the line "Employee", "Big plans", "Light" ”, “Light+”, “Light+ for Business”, “Starting”, “Comfort”, “Comfort+”, “Comfort+ for Business”, “Business Plan”, WEB and Super WEB. If necessary, the subscriber can independently connect the package in accordance with clause 4 of this Procedure.

8. Subscribers who have connected the package are given the opportunity to receive copies of voice and fax messages to the address Email. Subscribers can indicate the address for voice mail messages in the Personal Account, or upon application of the established form in the Center for Public Relations or PPO.
9. Clients of the company - legal entities, if necessary, can prohibit independent connection by subscribers of the package. The ban is set according to a written application of the sample established in the company, executed by the client in the CPS or PPO or through Personal account for legal entities(access level Administrator).
10. Subscribers - users of the service can set a password for access to the voice box. This opportunity is provided to subscribers by access code when contacting the reference and information service (for individuals), or at the request of the sample established by the company, drawn up in the CPS or PPO.
11. For velcom subscribers(except for PRIVET subscribers), disconnected from outgoing and incoming communications due to debt, as well as in the case of using the “Pause” service, the service is not provided. Subscription fee for the use of the package, if the service package is provided with a subscription fee, is not charged until the subscriber restores service.
12. The service is provided to PRIVET subscribers only in the "Active" status in the absence of voluntary blocking.
13. Access to the voice box using special technology numbers is free of charge.

How to connect the service

The service is included in the service package tariff plan. Additional connection not required. At the same time, new subscribers are redirected to the voice mail number +375 29 6000210 under the conditions "no answer (30 seconds)", "unavailable". The established forwarding can be changed by the subscriber independently.

To use the service, set forwarding according to the selected condition ("no answer", "unavailable", "if busy", etc.) to the number +375 29 6000210 using phone menu or USSD request *441*1# And call key. You can also use the "Call Forwarding" section of the Internet Customer Service, in which for your convenience the number +375 29 6000210 is already indicated as a voice mail number.

To stop using the service, cancel the call forwarding with:

phone menu;

USSD request *441*1# and call key;

Internet customer service.

How it works

When activating the service, a voice box is automatically created for you, the number of which matches the number of your mobile phone.

If you forward an incoming call to voice mail, the caller will hear an answering machine or a greeting you set, and after sound signal can leave a voice message.

From: +375296000441
You have one new message from +375291234567, 15:24-15/06.

If the subscriber did not leave a message, then you will receive a notification about.

To change the message delivery language, send an SMS with a request code to 441:

21 - receiving notifications in Belarusian;

22 - receiving notifications in Russian;

23 - receiving notifications in English;

24 - receiving notifications in Russian (transliteration).

from your mobile phone by numbers 441 , 443 (listening to received messages one by one) and 6000200 ;

via public access number by number +375 29 6000201 (from any phone that supports tone dialing). You will be prompted to enter the voice box number (your mobile phone number in international format), press the # key; enter the password, press the # key again and then follow the instructions of the answering machine.

The service is also provided in roaming. To access your voice box while roaming, dial the number in international format: +375 29 6000441, +375 29 6000443, +375 29 6000200 or +375 29 6000201.

Attention! The first time you access your voicemail from your mobile phone, you will be prompted to set your personal preferences: select a menu language, set a password for sharing, record a spoken signature or a personal greeting.

You can set/cancel password verification when accessing the voice mailbox by calling 441, 443, +375 29 6000441, +375 29 60000200, +375 29 6000443:

using the access code when contacting the help desk by phone 411 And 410 (from a mobile phone in velcom network free of charge);

in branded centers of velcom or in the salons of official agents of the company on the basis of an application of the established form.

Tariffs*

call to 441, 443, +375 29 6000441, +375 29 6000443, +375 29 6000200 - 0 rubles;

call to +375 29 6000201 - as an on-net call;

SMS to number 441 - 0.0462 rubles.

* Tariffs for communication services are indicated in Belarusian rubles, including VAT, the cost before denomination is indicated in brackets.

Attention!

When roaming, a call is forwarded to a voicemail number in case of conditional redirect paid according to roaming tariffs, unconditional forwarding- no charge. When roaming, access to the voice mail portal is charged at roaming rates.
In case of call forwarding to the voice box, the connection of the subscriber-initiator of the call is charged as an on-net call according to the subscriber's TP.

When activating the service International roaming"A ban is automatically set on the use of all types of call forwarding on a given condition (if no answer, busy, unavailable) in roaming. The ban does not apply to unconditional forwarding. To restore call forwarding in roaming use USSD request (in velcom network) *117# and call key.