Sees the Wi-Fi network on the phone. The laptop (phone, tablet) does not see the home Wi-Fi network (sees neighboring ones)

In this article, we will talk about typical problems when connecting your phone to a wireless Wi-Fi network, among which the most common are Android freezing on “obtaining an IP address” or an authentication error when connecting. Less common but common when your Android phone or iPhone is simply invisible wifi network.

AT step by step instructions The following options for the problem will be considered in order and what to do in each of the cases.

• Authentication failed (or phone says Saved WPA/WPA2)
• Getting an IP address indefinitely on Android
• The phone does not see the Wi-Fi network

Wi-Fi Authentication Error on Android

If your phone or android tablet when connecting to Wi-Fi, it reports “authentication error” or writes “Authentication” for a while, after which it still does not connect to the wireless network (when android writes Saved WPA / WPA2 - this is usually the same situation), then in most cases it’s in the Wi-Fi password, and the problem can occur even when you enter it correctly (but, of course, this is what you should check first of all, the article can help with this, you can also just look into the router settings).

But it's not always a matter of incorrect input: it happens that you are guaranteed to enter the password correctly, but the authentication error still occurs.

The first thing to try here is:

1. Delete the Wi-Fi network (forget) in the phone settings, try to connect to it again by entering the password.
2. Reboot the router (unplug it and plug it back in).

If none of these help, go to your router settings (any of the router setup instructions on this site will help, they all start with how to access your router settings) and then to wifi settings networks and try the following (after each change, save the settings, delete the previously saved network on the phone and try to connect again):

If even these items do not help, make sure once again that the Wi-Fi network security settings in the router settings are set to WPA / WPA2 (Personal) authentication, and not some other type (this option should be supported on any android phone). Also sometimes changing the network mode from b / g / n or auto to 802.11 n only or 802.11 b / g helps.

Android constantly writes Obtaining an IP address and does not connect to Wi-Fi

The second most common problem with connecting a phone (specifically Android) is endless attempts to connect with the text "Obtaining an IP address."

What can cause the situation:

1. The DHCP server is disabled in the router settings.
2. Just an android glitch.

If you don’t know for sure about the first point, then for a start, just restart the router, maybe this will already solve the problem. If that doesn't work, then the next steps are:

• Check if DHCP is enabled on the router, if not, enable it.
• If it is enabled, but still "Obtaining an IP address", then try to set a static IP address on the phone.

And now more about how to do both.

To enable the DHCP server, you will need to go to the router settings (any configuration instructions D-Link routers, Asus, TP-link, Zyxel begins with a description of how to enter its settings) and make sure that the DHCP server is enabled (as a rule, this mark should just be): on almost all router models, this option is located in the LAN or LAN (local area network):

• On the ASUS routers- LAN - tab DHCP server
• On the TP-Link routers- Advanced settings - DHCP settings
• On Zyxel Keenetic routers - In "Home Network" - Networking, for the DHCP option, enable "Server". On either Keenetic Lite, in Home network - Segments, check whether DHCP is enabled.
• On D-Link - in the "Network" or "LAN" section, the item or tab "DHCP server"

The second option is to set a static IP address on Android, for this:

Save your settings and try again to connect to the Wi-Fi network from your phone.

Android phone or iPhone does not see Wi-Fi network

If your phone does not see the desired Wi-Fi network, but it sees other networks, then in most cases the problem is in the Wi-Fi channels. The fact is that by default, in the router settings in the wireless network settings, it is usually “Region: Russia” and channel: auto, which forces the router to select channels from 1 to 13. But: some devices do not support channels greater than 10. (On this topic there is a separate instruction :)

Thus, the first thing to try is to go to the router settings in the wireless network settings and change one of the two:

• Region - put USA, supported by almost all devices, only 10 channels.
• Change the channel manually (set within 10).

After that, save the settings and check if your phone sees the network now. If this did not solve the problem, then it makes sense to also try changing the channel width in the router settings, and for older phones, also try changing the network mode to 802.11 b / g.

Nowadays, more and more often, not a computer or laptop is used to access the Internet, but mobile gadgets, such as a tablet or smartphone. And there is an explanation for this - for the most part, the Internet is used to visit sites whose versions are designed specifically for small screens ( social media vkontakte, facebook, classmates, instagram), and you can’t put a laptop in your pocket. Well, when a smartphone goes online via a 3G or GPRS connection, then it does not require additional equipment, but if through a wired provider (for example, ADSL or a local area network with Internet access), then the mobile phone first needs to connect to the router, and sometimes the router does not sees the phone or another error is issued, the solutions of which will be discussed further.

By the way, mobile devices have several Internet access modes, some of which are for distributing it to other connected devices (access point mode).

Smartphone hotspot mode

There is also a 3G modem mode, in which the smartphone connects to the computer when USB help cable, and thus the computer accesses the network through a 3G connection.

But this article will consider the mode of connecting a smartphone to a wireless Wi-Fi router, and problems associated with this in rare cases.

Connecting a phone to a router

In order to successfully integrate a phone with a router into a computer network, the first step is to make sure that the router is turned on, the Wi-Fi module is active, and the WPS function is enabled (if any).

Found Wi-Fi networks

If the network is password protected, a window will open asking you to enter that password.

The password is entered only once, the phone remembers it and does not require input during subsequent connections.

If there are no errors, the status “Connected” will appear under the network name. That's it, the phone is connected to the router's wireless network.

If you can't connect

But not everything is always so easy and simple, and for a number of reasons it is impossible to connect to the network.

Consider the most common cases:

1. In the router settings, there is a checkbox "Hide SSID".

Hiding a Wi-Fi network

If a ban is set, then the router does not broadcast the network name, and to connect to it, you must manually enter the network name in your smartphone;

2. Standards do not match. For example, a router operates in the IEEE 802.11g 2.4 GHz standard, and a smartphone operates in the IEEE 802.11n 5 GHz standard. In this case, they will not be able to work in pairs, the standards must either match or be compatible;

3. In the router settings, there may be a limit on connecting the number of subscribers, and your smartphone simply turns out to be superfluous.

Limiting the number of subscribers

4. And, as practice shows, enough common cause, it's just a hangup of the router. Turn it off and on again, it may help, but it won't make it worse. In this case, try updating the router firmware to a more stable one.

Third party software

We looked at how to connect a phone to a router without the help of third-party programs, only by using the phone's own operating system. But there are programs to help this issue. Let's take an example of one of these.

Appearance of the program

The program is called WeFi, you can download it on the official website of the program for free: http://www.wefi.com/download/

Very pleased with the multiplatform program. We select the operating system of our smartphone and download the program to the computer, and then to the phone.

Operating system selection

Let's take the Android version as an example. After installation on the smartphone, launch the application and see the initial window.

The initial window of the program

A big plus of this program is its fun animation. The little man at the bottom of the screen is frankly happy when it turns out to connect to a Wi-Fi network without any problems.

But, nevertheless, the purpose of the program is somewhat different, namely to facilitate connection, and WeFi copes with this task perfectly well.

Connecting the program

One of the main features of the program is automatic connection to the network with the most highest level signal. Of course, it can be configured for a specific network, but still the program is designed specifically for automation. The only thing is that you will have to enter the network password once, but there is no way without it.

Also very useful feature as continued Wi-Fi activity after the smartphone goes to sleep.

Program settings

The only slight disadvantage of the program is the lack of a black list, in some cases it may be needed (for example, in public places with paid, but not blocked access).

The full operation of the program can be seen in the video review:

If you have an Android tablet, then most likely it will have a built-in Wi-Fi module. I have never seen a tablet without Wi-Fi, even the cheapest Chinese models are equipped with this type wireless communication.

The instruction will be presented in two parts, first the modem / router is configured, then the tablet is connected to a Wi-Fi access point. If you have been using this technology for a long time, but you just don’t know how to set up Wi-Fi on your tablet, you can skip the first part and proceed immediately to the second.

Part 1: Turn on Wi-Fi on your modem or router

I assume that you generally have no idea what this “Wi-Fi” is, how to turn it on and how to use it. If I am right, then you did the right thing by starting to read the article from here, from the first part. I repeat, if you have everything set up for a long time, you use Wi-Fi on a laptop, then read part 2.

Before you can use home Wi-Fi on your tablet, you need to turn it on on your modem. I hope your modem can create Wi-Fi networks. To make sure of this, read the instructions for the modem or look at its characteristics on the website. Look for words like "802.11" or "Wi-Fi" there. The easiest way to find out is to find a light bulb on the modem that says "WLAN". If it is, then there is Wi-Fi.

If you do not know what to write here, try to find out this data from the one who set up the Internet for you or from the one who sold this modem to you. Alternatively, you can contact your ISP.

The next steps depend on your modem model. You need to find a menu item with a name like "WLAN" or "Wireless Lan". Look on the left side of the menu. Check the box next to "Active Wireless LAN" or "Enable". Set the network security type to "WPA2-PSK". Set the name of your Wi-Fi network in the "SSID" field and enter the password of your desired network in the "Pre-Shared Key" field. Click the "Apply" or "Submit" button to save the settings.

But that is not all. We go into the DHCP settings (this thing somehow distributes IP addresses to everyone who connects to the network). Depending on the modem model, these settings can be in a variety of places. The screenshot shows a possible location of such settings. Although in my modem from Zyxel they are hidden along the path Network -> LAN -> DHCP Setup. Enable DHCP, if disabled, by switching the checkbox to Enable. If DHCP is enabled, read the next paragraph. If there are no checkboxes, but there is a list, select the Server item opposite the DHCP item. After turning it on, restart the modem (this can be done both in the modem settings interface, in which you are actually now, or simply by pressing the button on the modem.

Part 2. Connect your tablet via Wi-Fi

It remains only to connect the tablet to the newly created network. The steps will depend on the version of Android on your tablet. If you have version 4 and higher, the first Wi-Fi item is right in the settings. Turn on. If you have Android version 3, you also need to go to the wireless settings item. And there already turn on Wi-Fi.

After the device thinks, it will show you a list with found networks. Choose the network that you created in the 1st part (this network will be called as you called it in the “SSID” field), or which you already have and to which you have been connecting your laptop for a long time. Next, you will be asked to enter a password for it. Again, enter the password that you set in the “Pre-Shared Key” field. After all the steps, the tablet should connect to the network, which you will find out by the antenna icon that appears next to the clock.

Part 3. Infinitely getting an IP address ...

The most common problem, which occurs to users when the tablet is connected via Wi-Fi, is the constant inscription “Obtaining an IP address”. Further, its connection does not go. There are several solutions to this problem:

Rename Wi-Fi network to English. As suggested in the comments, sometimes tablets do not connect to networks whose names contain Russian letters.

Inclusion DHCP server. How to enable it, read above, in the 1st part of this article at the very end.

Change the encryption type of the Wi-Fi network. You can change the type of protection in the Wi-Fi security settings (this is where you set the password and network name). Try to set some other value in the selected items. Don't be afraid, you won't screw up the modem with your experiments. Reboot the modem for the changes to take effect.

Manually register IP addresses and DNS servers in the connection settings on the tablet. When connected to a Wi-Fi network, in the window where you are asked to enter a password, open the advanced settings menu. And there select IP Settings -> Custom. In the IP address field, enter your address, it looks like 192.168.1.*** (for example, 192.168.1.128). In the Gateway field, enter 192.168.1.1 or 192.168.0.1 (check with your rights provider). And it remains to enter the DNS, which is different for everyone, but which can also be obtained from your Internet provider.

If you came to this page, then most likely your phone has stopped seeing the Wi-Fi network, or networks. It can be a home network, somewhere away, a public wireless network, etc. The problem is that the network we need does not appear in the list of available ones on the phone. He simply does not find it, does not see it, and, accordingly, it is impossible to connect to such a network. It is not uncommon for a mobile device to not find a specific Wi-Fi network. Which, for example, a laptop sees and connects without problems. Or it may be that the phone does not find any network, but other devices see them and work fine with them.

In this article, I will try to collect all the most popular causes and solutions that can help you solve this problem. As usual, it is advisable to first find out what the problem is: in a mobile phone, or a Wi-Fi router e. If the problem is with the Wi-Fi network at home, then we have a better chance of fixing everything, since we have access to the router itself. If this is someone else's network, then it is unlikely that something will be done.

In fact, it doesn't make much difference on which device you have a problem. It is clear that this is most likely an Android or iOS phone. well, maybe more Windows Mobile. Since this problem can hardly be solved in the settings of the mobile device itself, it doesn’t matter what device you have. It's the same with a router.

Note! We will consider the problem when the phone does not see at all the Wi-Fi network we need, or no network. And not when there is a problem with the connection, or access to the Internet after connecting.

I have already written separate articles on Android and iOS devices:

The phone does not see the Wi-Fi router: possible reasons

1 Disable / enable Wi-Fi, restart your phone and router. To get started, just go to your phone settings and turn off Wi-Fi. I think everyone knows how to do it.

Then turn it back on.

Reboot the phone:

• On Android, just press and hold the power button, then select Restart. Depending on the manufacturer and android versions, steps may vary slightly.
• On iPhone, press and hold the Home button and the Power button. The phone will reboot.

We reboot the router. If you have access to it. It is enough to turn off the power for a minute and turn on the router again. You can perform multiple reboots in a row. More details can be read.

2 We determine what is the reason.

Check all three items:

• If your phone does not see any Wi-Fi networks, but they exist and other devices find them, then it is clear that the problem is specifically in your smartphone. All I can advise is to reboot it, and remove the cover from it. If he is. If that doesn't help, then you can try full reset settings. If this does not help, then you will have to carry the device in service center.
• When a device does not find one network, the first step is to check if other devices can see it. If they do not see, then most likely the problem is on the side of the router. Let's reboot it first. If this does not help, then see the article:.
• If other devices find a Wi-Fi network, but your phone does not, but it sees other networks, then the problem is most likely in the router settings. As a rule, changing the wireless network channel and region helps. Below I will talk about this in more detail.

3 Change the router settings.

You need to go to the settings of your router, go to the section with Wi-Fi settings, and try to set a static wireless network channel and another region. You can also set the channel width to 20 MHz. It's better to take turns.

On TP-Link routers, it looks like this:

More details in the article:. You can experiment with the channel and region. For example, put the region USA. If you have a static channel set in your settings, then set it to "Auto".

Other problems with discovering Wi-Fi networks

I also noticed that people often write that the phone does not see the Wi-Fi of the laptop. I understand that the problem occurs when distributing the Internet from a laptop or PC. In this case, I advise you to first make sure that the laptop is distributing a wireless network. For example, view from other devices. You may have started the hotspot incorrectly. This is where the article comes in handy. Bring your phone closer to your computer.

The next case when problems with Wi-Fi appear after phone repair. For example, after replacing the battery, screen, glass, housing, etc. In such cases, I advise you to immediately take the phone to a workshop where it was repaired. Since the master most likely did not connect the antenna, or the Wi-Fi module itself.

Well, you don't need to rule out a hardware failure. Everything breaks, and the module that is responsible for connecting to Wi-Fi is no exception.

As usual, you can leave your question in the comments, or share useful information on this topic. Always glad to answer your questions and grateful for the additions to the article.

The problem when a mobile device (smartphone, tablet) cannot find a wi-fi network and, accordingly, connect to it, is not uncommon. Android devices are no exception. If android does not see wi-fi, what do they do b? let's consider possible options where such a problem could arise. Does the mobile device specifically see your network, and does the rest of the networks (neighbors, cafes, etc.) see or does not see any network.

• Check the router through which the Internet connection is provided (it may have frozen and needs to be restarted, or it is simply not turned on) It is possible that your Android mobile device is trying to connect and at the stage of obtaining an IP address, the connection process stops. In this case, the problem can be solved by rebooting the router.

• Android does not see your wi-fi network, but catches other networks. In this situation, reconfiguring the access point (router) can help you. You need to go to the settings of the wi-fi hotspot. Finding a section "Wireless Network Settings", then select the item "Enable Auto Channel Selection".If there is a checkmark next to this item, you must uncheck it. After that, the field will become active "Wireless Channel" with drop-down lists where you can select the default options.

• If android still does not see wi fi, what should I do then? Try resetting your settings mobile device(smartphone, tablet) to factory settings. If this option does not work, then you should contact the service workshop. It is possible that your device has a damaged antenna or built-in module that provides wi-fi.

Each user sooner or later faces the fact that for some reason Wi-Fi does not work on the phone. This article is designed to help you identify the source of these common problems and find the fastest and effective method their elimination.

Incorrect functioning of the wireless communication is usually caused by several reasons:

• Wrong Wi-Fi settings.
• Errors in the operation of the router itself.
• Wrong set parameters mobile device.
• Action malware or antivirus software.

Below we will go into detail about each item and formulate recommendations for troubleshooting. All of the following is relevant for Wi-Fi on Android phone, iOs, and other operating systems.

Troubleshooting

You can only deal with the problem if you accurately determine its cause. For this, it is not always necessary to contact specialists. Many errors that relate, for example, to the parameters of the wireless mode, can be identified independently. If the Internet slows down, works slowly, this may also be due to third-party factors: for example, network congestion when many gadgets are connected to it. Sometimes slow Wi-Fi is a reason to check the computer itself or the communication line of your ISP that supplies the Internet.

Wrong Wi-Fi setup

First of all, attention should be paid to how the point is configured. WiFi access. To do this, you need to access the router menu through a browser: but you will need to enter in address bar a series of symbols, the combination of which is individual for each device. Usually this data is in reverse side router, look for the Login and Password lines, they will be required in the next step.

Enter the username and password. If you managed to get access to the menu, first of all you should pay attention to the wireless mode parameters. There are a few simple options here:

• Channel - Auto, but you can try to put a different channel.
• Mode - 11 bg Mixed, but changing the parameter to 11 bg only can give a positive result.
• Channel Width - auto.
• The transfer rate, if any, is set to the maximum value.
• Region has little effect, but theoretically can be a source of malfunction.

If everything is set up correctly, but the Internet still does not function correctly, you should contact the service center or look for the problem elsewhere, for example, by contacting the provider. The device may be technically defective, so it is recommended to check it immediately after purchase.

Router settings

You should check whether it is possible to access the Internet at all. If she is not there, how personal computer, and from another device, it is advisable to check whether the router itself is turned on, whether it works correctly. This is signaled by indicators.

The power indicator should be green. Next to it is a system indicator that should blink. The next indicator - WLAN - shows whether wireless communication is enabled on the router itself or in its menu. Next are numbered LAN ports, one of which must be connected to a cable. Ideally, it should flash too. They are usually followed by WAN, the indication of which indicates that the router is connected to the Internet.

In some cases, reconnecting helps.

Wrong time or date

Wi-Fi on a mobile device can malfunction because of such a small thing as the wrong date - this is one of the first in the list of common causes of problems with the Internet. You just need to go to the time settings section and set the correct values. It is important to correctly consider the time zone.

WiFi password error

Other possible reason- password. If the connection to the hotspot on the phone is automatic, this error occurs when the user changes the password. In other words, the password has been changed, but the gadget itself “does not know” about it and automatically enters the old one. The solution, again, is simple - re-create the connection and enter the correct password.

Malicious and antivirus programs

Viruses that the smartphone “caught” on the network can also interfere with the correct operation of Wi-Fi. If you suspect infection, it would be advisable to install on your phone antivirus program and do a check. There are many such programs, but usually established brands like Kaspersky and ESET Nod are used.

The other side of the coin is that antivirus and other security programs, such as a firewall, can themselves be the source of problems. Antivirus creates a kind of "shield" for filtering traffic, which sometimes affects communication. If after removing the anti-virus software, the connection works correctly, in this case you will have to try another software or refuse it.

Software failures

For many users, wireless communication fails due to incorrect software operation. For example, when the user installs alternative firmware or any other interference with the factory specifications of the software is performed.

Problems with the android system are also evidenced by other errors in the operation of the gadget - constant, systematic freezes, arbitrary shutdown, and others.

In this situation, you can do Hard Rest - it will return the system to factory settings.

If it's the phone's firmware, this will help solve it. But you need to know that “non-native” firmware is thus not deleted.

When the source of incorrect operation lies in the router, it is often necessary to simply reboot the router. This is not always easy to do, as some models are not equipped with an on / off button.

If the device itself does not have a reboot function, you can simply unplug the cable for 10-30 seconds.

It can also be done through the machine's menu. The order of entry there is described above. This method relevant if it is difficult or impossible to get to the router itself. Reboot option in different models routers is located in different parts of the menu, but, as a rule, on the system settings tab.

If the error in the Wi-Fi operation is due to malfunctions in software you can try rebooting the device. In addition to the standard "Restart", there are several more methods that are more radical and thorough:

• Through the menu: "restore and reset".
• By entering the number *2767*3855#.
• Through the Recovery Mod - it can be called up by holding down "Home", "Power" and volume down at the same time. Next, select the “Wipe data” section.

Other problems

If these recommendations did not help restore normal functioning wireless connection, it may be a technical malfunction of the Wi-Fi module itself. In this case, only a qualified specialist can help.

Ask a question to a virtual expert

If you still have questions, ask them to the virtual expert, the bot will help you find the problem and tell you what to do. You can talk with him about life or just chat, it will be interesting and informative!

Type a question in the field and press Enter or Submit.

Conclusion

Issues with the functioning of Wi-Fi, as a rule, are resolved easily and without the involvement of specialists. But it is worth remembering that independent technical intervention can damage the machine to the point of complete loss of functionality. If connection difficulties are not resolved accessible ways, it is better to contact the service center.

Video

The router works properly, as all phones and tablets connect to it perfectly. The catch is this, the laptop sees all the surrounding Wi-Fi networks, but does not see ours. I read the forum some people faced a similar problem. You write check the driver in the task manager in the control panel. I have Windows 7 and I can't see it. Kindly, please describe in more detail my actions. Thanks in advance.

• Smart Tronics

  Apparently we are talking about a driver for the Wi-Fi module, which can be downloaded from the laptop manufacturer's website. But you better first make sure that the desired channel is set on the router, on the tab responsible for WiFi. If there is "Auto", then this may be the reason.

  • Nicholas

    To get started just delete wifi adapter in the device manager and update the hardware so that it is found again. My problem was solved like this.

  • Max

  • Oksana

  • Oleg

  • SMARTRONIX

  • Maria

  • SMARTRONIX

  • Igorek

  • smart

  • okuznetsov

  • Novel

  • SMARTRONIX

  • Denis

  • SMARTRONIX

    Open the router settings, go to the section wireless connection, where you specify the password for wifi, there is also a "Channel" selection field, auto or a number from 1 to 11 is indicated there

  • nvolkov7

  • Sasha

  • Anonymous

  • Ksyusha

    “You'd better first make sure that the correct channel is set on the router, on the tab responsible for WiFi. If there is “Auto”, then this may be the reason. But how to do it? Can you explain to a stupid person?

  • SMARTRONIX

    For Android phones there is a program " wifi analyzer”, download it and install it, use this program to find your network, the channel (designation CH) is displayed there, if you turn off the router and turn it on after a minute, then when reanalyzing, the channel may be different. the router automatically selects the least loaded one.
    Also check if your laptop sees other networks and can it connect to them?

  • Nicholas

  • artemidron

    I distribute wi-fi from the phone, the netbook stopped seeing it after reinstalling windows from xp to windows 7, it sees all other networks but my phone doesn’t, another device sees my phone, the phone is an old alcatel, I can’t find a channel change on it, what can you tell me to do?

  • Sasha

• ilya

  hello. I have such a problem, distributor pda htc hd2 windows mobile 6.5. I turn on the wi-fi distributor, everything works well, the signal level is in the form of an antenna, 2 weeks have passed, the icon instead of the antenna has changed to a triangle in the form of three computers, the laptop on Windows 7 sees normally. another laptop on windows 8 stopped seeing the network, although it sees other networks normally, it also does not see the tablet on android. Restoring the factory settings did not help, setting up wi-fi still does not help, I flashed it to another firmware, it does not help, I returned to the old one no changes. tell me what to do. thanks in advance.

• Vania

  Hello. My laptop on Windows 8 does not see more than one wifi networks I don’t know what to do. Mom’s laptop sees, the phone sees everything else too, but my laptop doesn’t. Help me what to do?

• Ekaterina

  Hello. I bought a router, all the devices at home were connected. Then all the settings merged, I reset the router to factory settings, configured
  The network, as a result, the tablet, the phone sees the network, and the laptop sees, but it is limited. What problems can there be?

• Nika.net

  Please tell me this question:
  the neighbor has a network without a password, I find it and successfully connect with a laptop with Win XP, but I came with a laptop of the same model with 7 installed, and the neighbor's wi-fi is not visible. Electronic book sees, the laptop with XP sees, and the laptop with the 7th one does not see this unsecured network, although it sees all the other neighbors under the password perfectly. I have already tried everything, all the same, this network does not see, but the rest sees.
  What can be done, because there is no access to the router))

• deps

  Windows 8 sees wireless networks up to and including channel 11. In settings WiFi router or access points, change the channel to any of the interval 1-11, and everything will be fine.

• Dmitry

  Hello. I have a similar problem as well.
  The router is working. 3 devices see it and work well. The 4th device (laptop) sees other networks, but does not see mine. Distributed wifi from the phone - sees and works. On an XP laptop. What do they eat? Where to look and what to turn. Help advice if not laziness. Thanks:)

• Tarkus

  I had the same thing just now. I stumbled upon this thread. Maybe I can help someone.

  The laptop stopped seeing my router, I saw neighbors and connected, my other devices were connected to the router normally.

  In short, I solved the problem by choosing a connection, there is such a topic in the router settings, such as b, bgn, bg, n. Put n, subtracted that it is the fastest and everything was found)

• nikk

  Everything worked fine. But suddenly, a certain Wi-Fi network disappeared. The laptop sees the rest of the networks, but not its own. However, the phone perfectly catches this network and connects to it. And it works fine with it. But the laptop does not see it. To other networks the laptop can connect. However, it does not want to connect to its native one.

• hellen

  Good afternoon, tell me, my laptop does not see my Wi-Fi, it sees all the neighbors, but mine does not, if you connect the wire directly to the laptop, then the Internet works. How to be? I already found similar problems here, but I still didn’t understand what needs to be updated there and how I can solve this problem, please explain in more detail, I’m not very good at laptop settings. Thanks in advance.

• hellen

• Gennady

• Tanya

  Good afternoon, such a problem, the tablet does not find a Wi-Fi point in the phone, although my point in the phone is visible through a laptop and another phone, what should I do

• sea

  My WiFi does not see ONLY my network on my laptop, why, does anyone know? Shows 15 neighbors in the house of networks, but mine is not! Is there something in Windows or the registry that needs to be deleted? (There is a router. On Windows laptop xp. What does a netbook, 3 phones and a tablet work via WiFi).

The problem when a mobile device (smartphone, tablet) cannot find a wi-fi network and, accordingly, connect to it, is not uncommon. Devices on operating system Android is no exception. If android does not see wi-fi, what do they do b? Let's look at the possible options for which such a problem may arise. Does the mobile device specifically see your network, and does the rest of the networks (neighbors, cafes, etc.) see or does not see any network.

• Check the router through which the Internet connection is provided (it may have frozen and needs to be restarted, or it is simply not turned on) It is possible that your Android mobile device is trying to connect and at the stage of obtaining an IP address, the connection process stops. In this case, the problem can be solved by rebooting the router.

• Android does not see your wi-fi network, but catches other networks. In this situation, reconfiguring the access point (router) can help you. You need to go to the settings of the wi-fi hotspot. Finding a section "Wireless Network Settings", then select the item "Enable Auto Channel Selection".If there is a checkmark next to this item, you must uncheck it. After that, the field will become active "Wireless Channel" with drop-down lists where you can select the default options.

• If android still does not see wi fi, what should I do then? Try resetting your mobile device (smartphone, tablet) to factory settings. If this option does not work, then you should contact the service workshop. It is possible that your device has a damaged antenna or built-in module that provides wi-fi.