Virtual PBX and Internet. Virtual PBX

Telephone communication is a tool for building interaction between company employees and a means of communication with customers. Virtual PBX for business shows excellent performance.

Virtual PBX for business it should be understood as telephony organized via the Internet. With minimal investment and further costs, it provides a comprehensive package of core and advanced features that help improve the performance of organizations.

Such a system has extended functionality, but its implementation does not require the purchase and installation of expensive equipment. As a result, you can easily organize a highly productive call center that is fully tailored to specific needs.

To order modern telephony, it is proposed to turn to the help of real professionals - the Canmos company. There is an excellent basis for high-quality and stable provision of services, which is proved by a large number of satisfied customers.

Virtual PBX for business - a communication service that allows you to organize telephone connection in company. Even if the organization has several sites in different cities and even countries. They can be combined into a single company telephone network using the Internet.

A unified telephone network based on a virtual PBX for business allows employees to talk on the phone to each other using a short number for free, which greatly contributes to cost savings.

Virtual PBX for business has the functionality of a PBX and allows you to receive communication services from the provider in full. Canmos telephony makes many wild wishes possible.

Huge possibilities of modern IP-telephony will be actively implemented today: free telephone conversations with subscribers, calls from the site to the office without a phone, phone calls using a number with a call back function.

PBX price for business

To order a telephone connection for business, decide on the choice of PBX and call the number listed on the site, or fill out the feedback form.

Benefits of choosing a virtual PBX for small businesses

Virtual PBX for small business becomes the right choice due to its merits:

• excellent quality - achieved using an optical cable and high-tech equipment;
• multi-channel - the number of channels and numbers has no restrictions;
• mobility - there is no binding to a specific place, so changing the office is no longer a problem;
• statistical data - detailed reports on made calls and calls with the possibility of their further analysis;
• video conferencing - saving time and maximum convenience during negotiations;
• ease of management - easy administration, carried out remotely using clear interface;
• integration - integration with the site in order to additionally attract customers and increase sales. Internet calls will be free for both parties;
• dialing - telemarketing is carried out automatically, it provides for redirecting the call to the voice menu;
• security - effective protection that prevents the action of intruders and the safety of information;
• customer service - is carried out automatically due to the use of an understandable voice menu that redirects the subscriber to the employee he needs. No less useful is the reception of faxes. It is delivered to the specified address. Email. It is also possible to send them.

Choosing a virtual PBX for a small business opens up the opportunity to really save on negotiations. Within the network they will be free. Such benefits will be of interest to organizations that are just starting their activities, without having enough free funds. Each employee receives his own short and easy to remember number. No additional costs will be required for communication between individual branches located in different cities.

Connecting a virtual PBX for small businesses directly in practice is very fast. For this, you do not need to purchase expensive equipment, which contributes to significant cost savings. The provider's specialists cope with all stages in a short time. Subsequently, there are no difficulties in the process of using the system. It is easy to set up with a clear interface. If necessary, you can always contact the support staff, working around the clock. They are ready to advise on all issues, promptly resolve the issues that have arisen for stable and correct work.

Easy virtual PBX connection

At Canmos, every customer is valued. For maximum convenience of customers, a clear scheme of cooperation is provided. An application for connection can be left on the site. All that is required for this is to fill out a short form, indicating your coordinates. After that, employees promptly contact for additional clarifications.

The next steps involve the selection optimal package, which suits the parameters and cost. Then the connection and configuration for specific tasks is carried out. After gaining access to your personal account, you can start using the system.

The provider, which has been operating for a long time in the market, has managed to earn a good reputation by providing high-quality services. Achieving such a result helps a high level of professionalism, the use of high-tech equipment. All the latest advances in telephony are tracked for further application in practice in order to offer customers only the best.

There are several types of ATS to choose from. The conditions for each package remain favorable. The telecom operator compares favorably with its competitors by offering excellent quality at a reasonable price.

Applying to Canmos is a convenient way to create a functional telephone network, achieving excellent results, without putting in much effort and with minimal financial outlay!

Connect a virtual PBX for business - a highly efficient, convenient and cost-effective tool for its development!

Quick connection of virtual PBX for business

Order PBX

Connect also office automatic telephone exchanges (the number of connected automatic telephone exchanges is not limited).

Because setting up your PBX connection via Rest API does not depend on Bitrix24, but is fully configurable in third party application, we will not consider these connections - this is described in detail on the download page of these applications in the Marketplace24.

Consider Integration with PBX via SIP connector.

Operation logic SIP Connector next:

1. When making an outgoing call, Bitrix24 will try to connect to the server you specified in the section Outgoing calls number settings form, and after logging in with a login/password, make a call.
2. To receive an incoming call to the portal, you need to create a trunk on your IP-PBX with the parameters that are provided to you in the section Incoming calls number settings form, and send all incoming calls to the PBX to this trunk.

Some special technical requirements there is no connection to the connected PBX, except for the support of the SIP protocol. You can always try to connect any operator. If it works according to SIP standards, there should be no problems with its operation.

To test the functionality, free minutes for outgoing calls are available to you. The number of free minutes and the term of the active license are displayed on the page in the section Telephony.

If after testing you are satisfied with the work of the service, and you are going to use the PBX for outgoing calls, you need to pay for the license using the button Pay for module connection for outgoing communication.

Note:

1. The license for the SIP connector is purchased for the entire Bitrix24. That is, if you connect more than one SIP PBX to your Bitrix24, then you do not need to buy an additional SIP connector.
2. The license for the SIP connector is purchased separately, i.e. it is not tied to the Bitrix24 Telephony account.

To process calls, in addition to the settings in Bitrix24 and in the PBX itself, you will need to make settings on the firewall (firewall) of your local network.

Settings in Bitrix24

Consider setting up a PBX using an example Asterisk. To configure the PBX, data is taken from the block Incoming calls:

Creating a trunk

In the configuration file for SIP channels in Asterisk sip.conf You need to create an entry like this:

Dtmfmode=rfc2833 ; instead of your_account, you must use the name of your account in field Server address(see illustration above). fromdomain=your_account type=friend host=your_account ; the value of the field is used as the value of fields of type user Login fromuser=asterisk username=asterisk ; the value of the field is used as the password value Password secret=mypass insecure=port,invite contex=contex-internal disallow=all nat=yes allow=ulaw&alaw

In this entry, you only need to change the values ​​for the domain, password, and the nat parameter, which is set to yes/no , depending on whether you use NAT or not.

Here is a sample of the settings according to the data from our example above:

Dtmfmode=rfc2833 fromdomain=ip.b24-6864-1386141129.bitrixphone.com type=friend host=ip.b24-6864-1386141129.bitrixphone.com fromuser=sip9 username=sip9 secret=********** ********* insecure=port,invite contex=contex-internal disallow=all nat=yes allow=ulaw&alaw

Attention! Previously, in the settings of your PBX, it was used in the field Server address incoming instead of ip (for example: incoming.b24-6864-1386141129.bitrixphone.com). You can continue to use this notation, but the telephony module will be significantly slower. Better change to ip .

Sip reload

Setting up calls from Asterisk to Voximplant

You need to pre-configure your dial plan (Dialplan) in the Asterisk configuration file extensions.conf. The dialing plan determines the handling and routing of incoming and outgoing calls. File extensions.conf controls the behavior of all connections passing through the PBX.

When compiling your dialing plan, you need to register the command:

Dial(SIP/voximplant/$(EXTEN))

In this case, the call will arrive in Bitrix24 as a call to the number to which it originally came in Asterisk.

You must make a dialing plan yourself, because each company has its own call flow logic. There is Asterisk documentation for this, or you can contact partners with the appropriate competence.

The settings are applied by the command in the Asterisk console:

Dialplan reload

LAN Firewall settings

By default, port 5060 is used for SIP, and ports 10000-20000 for media (RTP). Port 5060 can be either TCP or UDP - it depends on the existing local network settings.

Usually for SIP it is important that outgoing traffic is allowed (with a PBX for example), and incoming connections will work automatically. RTP is usually used like UDP (so that when packets are lost, data continues to be transmitted).

The ports themselves can be configured in the properties of the PBX: which one is set there, this one must also be opened in the firewall.

Attention! PBX setup for the boxed version of Bitrix24 should be done after configuring the module to work with cloud telephony

Connect the number of the desired region and start receiving calls from potential clients without opening an office.

Optimizing the reception of incoming calls

Flexible PBX settings allow you to use remote staff or a regional call center to process calls from metropolitan areas

RENDER.RU is the largest information resource in Russia on computer graphics.

Virtual numbers 495 helped organize a virtual representation of the company in Moscow. Flexible voice menu settings organize redirection of 100% of calls to the numbers of the necessary specialists, improving the quality of customer service for the company.

Consolidation of mobile and office employees into a single network with a single company number

Even when calling from an employee's mobile phone, the client's company number is determined. And your employees are always available to customers.

Many numbers - one call center

PBX "Telfin.Office" calls to different numbers company, will show employees which number and from which region the call came.

Impericom is an official dealer of popular manufacturers of geodetic, laser and measuring equipment.

Thanks to ATS Telfin.Office, the Impericom company is available to customers day and night and is ready to advise the buyer by phone. After 18:00, redirection to mobile sellers works, and on weekends - to the head of the sales department. In the event of a force majeure, such as a power outage, customers can still reach us without problems.

Unified corporate telephone network

Virtual PBX "Telfin.Office" unites office, mobile, remote employees into a single network with short numbers employees.

Improving the quality of work with clients

A wide range of control tools from call recording to the "Monitoring" and "Call Evaluation" modules

"Milavitsa Mos" is a well-known chain of branded lingerie stores in Russia.

Unified corporate telephone network with free communication between employees of shops and office provides cost savings on communication. Corporate telephone number to communicate with all employees of the company, including remote ones, simplifies and speeds up work. Conversation recording makes it easier to keep track of customer service standards when talking on the phone.

Integrations with CRM

Calls directly from CRM, a pop-up card with information about a client on an incoming call, the creation of a new contact automatically, call history directly in the client card and many other useful features.

Call Recordings

History of interaction with clients. Monitoring the work of employees, training newcomers on the best examples and analysis of completed calls.

DARTA is a team of professionals in the field of online advertising and website development.

DARTA combined a virtual PBX and CRM, which made it possible to clearly and quickly maintain customer reporting. Now all the necessary information about customers is stored in one place. Customer analytics helps to control the level of sales.

Connecting home and mobile phones to the network

Internet telephony connects all offices and individual employees into a single telephone network. Transferring and forwarding calls evenly distributes the workload of the staff.

Reducing the number of unanswered calls

Virtual PBX "Telfin.Office" instantly connects the caller with one of the available dispatchers. If all employees are busy, the system keeps the customer on the line, informing about promotions and special offers companies.

"Phaeton" is a round-the-clock taxi service that also offers rental of trucks, minivans, foreign cars with a driver.

Virtual phone numbers helped organize remote jobs. Customers call ordinary local phones, but calls can be processed by an operator located in any of the company's offices - sometimes even working from home.

The Navigator company specializes in the implementation of automatic telephone exchanges - automatic telephone exchanges (from the English ATS - automatic telephone system), including mini-automatic telephone exchanges of such leaders in the field of telephony as Panasonic, Samsung, LG, their installation, installation, programming, configuration and repair in the client's office, as well as on subscription services.

Navigator will perform the following works:

• installation of automatic telephone exchange - our employees will provide your company with a quick and high-quality connection of an automatic telephone exchange;
• setting up the PBX - we will provide you with a choice of parameters and functions that will best suit the communication tasks of your company;
• PBX service: service maintenance is a guarantee of uninterrupted operation of your company's telephone network.

Our advantages

More than 10 years on the market

Warranty for the work performed

Training of employees of the client's company

Wide range of equipment

Discounts for regular customers

Comprehensive Services

PBX installation is a crucial stage in building a corporate information and communication system, the quality of which will determine the efficiency of management decision-making in the company, the coordination of the work of departments and communication between employees. Therefore, it is necessary to entrust this task to real professionals who have been working in the Navigator company for several years.

In particular, we work with such an integral attribute of modern office communication as mini-stations, guaranteeing our clients the following list of works:

• installation of a mini PBX - we connect office telephone exchanges of the world's leading manufacturers: Panasonic, Samsung, LG PBX stations;
• setting up an office mini PBX - our engineers will introduce optimal software algorithms into the processor of the telephone exchange in accordance with the parameters you specified;
• PBX repair - in case of breakdowns or failures, our employees will provide a quick and high-quality solution to all problems.

Installation, programming and repair of office mini-ATS - the company "Navigator" provides all services in the shortest possible time and at optimized prices.

The qualifications of our specialists and the accumulated work experience allow us to cope with the installation and programming of any mini PBX, using the full potential inherent in them.

Examples of several typical solutions for mini PBX for the office:

When installing mini-ATS, we guarantee:

1. Operational visit of a specialist;
2. Providing a guarantee for all types of work and equipment;
3. Training of employees of the client's company to work with installed equipment;
4. Installation, configuration of mini-ATS on the day of treatment.

Competent programming of mini PBX will allow:

1. Eliminate the problem of busy lines - if one manager is busy, the call is forwarded to another station. You will forget the problem of "dial-up"!
2. Set the "night" mode at the end of the working day.
3. Route calls to a specific station in the company.
4. Set restrictions on indoor stations.
5. Receive call reports from the station.
6. Install special functions, such as the voice mail, digital secretary, automatic fax reception, etc.
7. Set the playback of radio and MP3 songs when "dialing" and much more.
8. Allows integration of video surveillance systems and some models of intercoms into already installed PBXs.
9. Re-programming of the PBX within a month is free of charge.

Software for mini PBX

The need to install a mini PBX is not even discussed, the only question is how to choose the most practical, reliable and durable equipment.

PBX Panasonic

Modern and high-tech mini PBX Panasonic differs in a variety of the presented models and functions that allows to use them both in small enterprises, and in large concerns.

The technologies used in the Panasonic PBX provide communication for soft and analog phones, fax machines, cell phones, modems and radiotelephones. Programming mini PBX Panasonic can be carried out using a special software tool or software loaded into a laptop or personal computer.

Panasonic office mini-PBX boasts a large set of irreplaceable functions that will help make your life easier and more convenient: voice mail, call forwarding, digital secretary, and so on.

Proper installation of Panasonic mini PBX will allow you to forget about the problems of "dialling" when you lose potential customers due to busy lines.

Professional service of mini PBX Panasonic will save you forever from problems with telephone and communication!

PBX Samsung

The Navigator company supplies, configures and maintains Samsung mini PBXs.

Reliable and multifunctional mini PBXs from this manufacturer have long been deservedly popular all over the world due to their reliability, durability and a huge number of built-in “skills”.

Everyone who has ever dialed in authorities and companies knows how monotonous the melodies are when “dialing up”. Modern Samsung mini PBXs can be programmed to play radio and MP3 songs, you can install an autoinformer with additional dialing, automatic fax messages, and so on.

By entrusting us with the programming of a Samsung mini PBX, you will forget about problems with telephone communication!

PBX LG

You can also purchase a mini automatic telephone exchange of LG from us - the leader of the modern telephony segment.

At one time, LG mini PBXs made a real splash in the telecommunications market, forever changing the standards for data transmission inside the office. And now the main credo of the company remains fidelity to quality and the desire to make all its products even more technologically advanced, more convenient and easier to use. At the same time, the manufacturer pays close attention not only to the needs of large corporations with an extensive office network, but also listens to small businesses.

The result was a wide range of mini PBX LG, where everyone will find the best option.

Mobile external number

Mobile external number - IP PBX (Mobile Extension)

Subscriber mobile network(for example, GSM) can use his mobile phone as an internal subscriber of the ipLDK system. If his mobile phone number is registered with ipLDK, he can receive and make calls as an extension*.

This function is available in the basic configuration, with a processor version starting from 3.8

*On condition that external city lines are connected along the E1 stream.

IP PBX Yeastar MyBPX

LLC "Navigator" is the official dealer of equipment and Yeastar.

Yealink equipment allows you to provide unsurpassed telephone communications to a wide variety of customers. We carry out delivery and PBX setup for small offices up to 32 subscribers, and ending with corporations with thousands of employees. In the maximum configuration on one PBX, it is possible to support 80 simultaneous conversations, record all conversations, address book, black list, SIP SMS, all kinds of sound greetings and much more. To complete the ideal telephony in the office, Yeastar has developed a huge line of IP phones. You can choose the device, both for the style of the manager’s office, and for the convenience of the secretary with an additional module for switching to additional numbers employees.

Use a SIP phone, computer, smartphone, tablet, IP gateway with analog devices! Virtual PBX, virtual PBX is a service that replaces a physical, office station. The service consists in the fact that the company receives the full use of the functionality of a telephone exchange physically located at the provider, pays a subscription fee for using telephone communications.

« Virtual"takes its meaning from the Latin word vir"the male". Virtus was used to refer to the totality of all the qualities inherent in men: physical strength, valorous behavior, moral dignity. The modern meaning of the word, a certain state of the object in which there is no difference between the real and the imaginary. Virtual PBX can be located anywhere on the Internet connecting subscribers for voice communication. The canmos provider connects the phone via the Internet for free, allocates a resource, provides access to statistics! For negotiations, you need a station to which the subscriber will be connected, all negotiations will be carried out through it. In order to make a call, you need a number that connects two phones with the help of stations, creating a temporary channel for a conversation, after it ends, the channel is automatically sorted out by the control stations.

Virtual PBX connects an IP phone within a few minutes, manages MG / IL routes, collects statistics, records conversations, creates a call plan for both outgoing and incoming calls, fax, answering machine, greeting. Functionality: automatically receive calls and call any number, listen to the answering machine via E-mail, apply multi-channel number, receive calls according to the schedule, multi-level voice menu, subscriber grouping, call distribution, call interception, black list, white list, etc., short numbering. Convenient and easy connection: softphones installed on a computer or smartphone, IP gateway with analog telephones, IP telephones. A wide range of devices or programs for calls from a large number of manufacturers. The most technologically advanced, simple, fast way connections, use the internet. High-quality conversations at a distance for business are provided by optical cable or Q&Q technology. The transition is made to new level within a few weeks after agreement, the introduction of an optical cable into the building by the canmos telecom operator. Optical lines can transmit a large amount of information at the speed of light, a dedicated channel provides high-quality signal transmission without interference from the provider to the subscriber.

The management and quality of telephone conversations is becoming a business tool and an important element in the work of an enterprise, most modern legal entities pay serious attention to their development. A lot depends on the quality of communications - from the effectiveness of interaction with subscribers to an increase in the level of organization management.

Canmos communication will save a lot Money, and also get an excellent resource for automating many business processes. The signal is transmitted using the station, which is located in the server rack of the provider. In this case, the direct installation of bulky equipment in your building is not required. This greatly simplifies the connection process.

Heads of enterprises, structural divisions, managers and individual entrepreneurs strive to ensure that their organizations reach a new level. Everyone is interested in increasing the number of customers, in the greater efficiency of their enterprise, in reducing costs, in increasing sales, in the successful promotion of goods or services. The use of our technologies solves these problems taking business to another level.

Innovative business involves the need to make a large number of calls, manage contacts with counterparties, schedule meetings and tasks. Managers communicate with subordinates, employees communicate with each other to resolve certain issues, operators or managers accept applications from subscribers. For this reason, the importance of such aspects as:

• speed and quality of signal transmission;
• uninterrupted work;
• functionality;
• the ability to connect a large number of numbers;
• reducing the cost of telephony without losing its effectiveness.

Our connection fully complies with the criteria listed above! CRM, SBC perform the necessary functions for business. Signal transmission is carried out using encrypted channels on the Internet and an optical cable, so that the quality is maintained even under conditions of increased load.

Using a dedicated channel will protect against various interruptions caused by congestion. The network easily withstands the necessary load, you can connect the required number of numbers and lines, quickly solve problems related to the work of your company.

Peculiarities

Innovative telephony, which is controlled via the Internet. Phones are connected by optical cable or via the Internet to a working station in the Canmos server rack. This technology is ideal for medium-sized firms, small businesses, call centers with 2-15 agents. Our company makes it possible to open a branch or a call center in Moscow without an actual presence.

All work of the new structural unit will be carried out through VPN, which will link the remote office and the actual location. Its connection will allow you to solve many tasks of optimizing and automating your business. Starting a company or a new business always results in additional expenses. The use of modern technology will allow you to reduce costs to a minimum, use existing telephone sets, free of charge (software). However, the quality of communication and its efficiency will be at a higher level when using IP phones and an optical cable between the provider and the subscriber.

Functionality

Excellent functional resources. Important functions include:

• voice menu;
• Internet telephony;
• the ability to record conversations;
• forwarding to a mobile phone;
• auto attendant;
• export filtering;
• adding new numbers.

Setting specific functions depends on the tasks you are going to solve, as well as your personal preferences. You will be able to manage all network subscribers and control telephone calls. The work will be systematized in accordance with specific conditions.

Work with clients

In our time, firms are actively "fighting for customers." And the winner here is the one who uses the most effective tools, a bunch of CRM. When a person wants to order a product or service from you, it is very important to keep this client. Modern technology will help you with this.

If the caller or customer hears a “busy” signal in the handset, he will turn to your competitors. To avoid this scenario, use call forwarding and a database with all calls available for viewing in a convenient interface. With this approach incoming call necessarily processed by one of the free operators. If the client called work time contact him as soon as possible.

Recording conversations will allow the manager to monitor the work of his subordinates, identify and analyze errors, and make adjustments to the activities of operators and managers. So the modern PBX becomes great helper to improve the performance of the enterprise.

Virtual PBX for free

Businesses that prefer modern technology are taking an approach that combines quality and reliability with minimal connection costs. An excellent solution would be to connect your phone to a virtual PBX for free. You get a modern telephony that works via the Internet. At the same time, such a connection becomes the most profitable for you in terms of financial costs.

You get a free interface that reflects all conversations, numbers, call time, the most economical route MG / IL is selected. Connect for free and pay only the costs of LD/IL and a monthly fee, the functionality is able to replace the usual office telephone exchange, and its capabilities will be much higher. Virtual technology has significant advantages, due to which it is very popular these days. Business owners, heads of enterprises and institutions willingly use such competitive advantages.

The functionality involves a large selection of settings, so that the company can connect additional functions depending on the needs of the company. Analog and other obsolete equipment is a thing of the past. Businesses and organizations are starting to use more efficient tools.

Free, convenient and practical

Modern technologies differ in serious convenience. The user does not need his own station, because it is connected to cloud server provider. It is enough for an employee to have one of the technical kit options:

• IP phone
• PC or tablet with ZoiPer software;
• Smartphone with ZoiPer software;
• Phones and gateway.

The connection of the equipment chosen by the subscriber is made in 15 minutes via the Internet or using an optical cable, providing high-quality communication without interference and without loss.

There is no need to be geo-referenced to your company's office. Employees can communicate with each other from different locations. It becomes much easier for managers to control the work of subordinates using CRM. Efficiency of interaction with customers, clients and partners increases. With such telephony, many conversations take place online and go beyond the office walls.

Canmos makes it possible to unite all structural divisions of your company into a single network. In this case, you use one multichannel number or several. It all depends on your personal preferences and tasks that need to be addressed. For communication of users within the network, a short numbering is provided.

If you made the right decision to connect a free virtual PBX instead of the old one, the effect will be immediate! Such telephony will be an ideal option for processing calls from buyers and customers; it can be used to organize the work of a call center.

Free and efficient

When connecting, it remains possible to save the current number using the FXO gateway. Some companies resort to such tactics to retain old subscribers. Other enterprises prefer to use everything new, believing that they will not have any losses.

Virtual telephone network capabilities allow you to handle more calls. At the same time, even with a heavy workload, telephony works without any interruptions. This becomes another argument in favor of implementing such a solution. Poor quality telephone communication leads to losses for the enterprise if the profit directly depends on the volume accepted applications. Virtual PBX is efficient and reliable, so you are sure that the client will get through to you.

The technologies used in such telephony can withstand serious loads. The signal transmission quality remains at a high level even with the maximum network load. Telephony, carried out via the Internet, noticeably outperforms traditional telephony.

The principle of a free virtual PBX

The principle of connecting to a virtual PBX:

1. Free is not only a way to reduce costs.

2. The Moscow city numbering is allocated with the required number of lines.

3.A calling plan for internal lines is configured.

4. The amount that can be spent as much as possible per day is adjusted. Fool protection.

5. The quality of communication and the established rules are checked.

You get a telephone network that is extremely easy to use. The subscriber makes a call that goes to your phones according to the established rule. Up to a hundred people can call one number at the same time. Call processing is carried out according to the selected settings.

In most cases, the caller immediately gets to a free operator. The exception here is the moments when all operators are busy. In this situation, the caller is asked to wait - he receives a special a voice message. When one of the operators is released, the connection immediately occurs.

The operator or manager can chat for an unlimited amount of time. In this case, the conversation is recorded, and the manager receives information to analyze the activities of his employee.

Useful features and benefits

In general canmos policy is ideal for small and medium business, pay monthly fees for lines and outgoing calls at amazing low tariffs, the virtual PBX itself is absolutely free, regardless of the number of employees, functionality and other things. All intercity/international calls go through optimal routes, call quality is high, prices are good, integration with CRM is the best in terms of price and quality.

Communication stands out for its advanced functionality with many different elements. The following functions play a special role:

• automatic call processing - allows you to forward and receive calls according to the scenario specified by the settings;
• voice menu - helps the caller to receive the necessary information and better navigate;
• collection of statistics personal account the user's history of incoming and outgoing calls is stored;
• black and white list - simplifies the call processing process;
• callback from the site - improves interaction with a potential customer and buyer, increases the possibility of concluding a deal.

Such telephony provides additional opportunities for the company, you can connect for free in 20 minutes. And you do not need to use any equipment. You are relieved of the need to purchase expensive stations, switches, and so on.

You will significantly save on communication services, since Internet telephony is much cheaper. Allows you to easily interact with employees who work remotely or are located in another city. Telephony empowers your company.

The TLS and HTTPS protocols provide secure and reliable connections. Competitors and intruders do not get access to your information. Even if you don't have internet or the power is out, you can keep in touch with the client who called. This feature is available thanks to the equipment of your provider.

Interaction with Canmos

Canmos connects to communication services on the basis of a license and a contract. We configure telephony based on the tasks that your organization needs to solve. Thanks to modern technologies Your customer referrals turn into sales.

PBX, working on the basis of cloud solutions, significantly improves the quality of service. You get rid of missed calls and keep potential customers, turning them into real ones. Your enterprise becomes more mobile, which is achieved by automating and optimizing many processes.

Customers and partners become more loyal towards you. The level of trust increases, the image of the organization improves, costs are optimized. Cloud telephony will take your organization to the next level.

To realize the benefits of such a PBX, interaction with an experienced provider is necessary. Canmos will help you get telephony aimed at developing your company and solving the problems you need. Use innovative communication tools to help your business.

Safety and reliability

For innovative firms, the factor plays an important role. information security. It is extremely important that confidential information does not fall into the hands of intruders. Some conversations contain information that should not be available to third parties. A virtual type PBX is able to protect you from the interception of such information.

The signal is transmitted using a special encrypted protocol, so attackers will not be able to listen to such a conversation. You get secure and reliable telephony that can protect you from failures and interception of confidential information.

Provider

The company that provides communication services, the communication provider is of great importance. It is better to cooperate with an experienced provider that has proven itself in business. Opportunities virtual network can be fully realized when you are dealing with professionals.

Order a service from Canmos and you will receive high-quality telephony for your organization. We customize the network according to the needs of the client, without offering extra costs for additional features. Canmos specialists have extensive experience working with customers of various levels. We will offer a network that suits your business needs. The tools you choose will solve the necessary business problems. Network maintenance is carried out by employees of our company. You are relieved of the need to purchase any equipment, since communication is carried out thanks to the capacities of our company. Use our opportunities to grow your business.

Free connection!

Rapid free connection . You can connect a virtual PBX for free in a few minutes. Set up integration via API with CRM, without visits of technical specialists.

Free communication connection with the ability to manage contacts through CRM, with all counterparties and control negotiations. Any business, large and small, uses the telephone, the modern realities of our life are a large number of negotiations, calls that we make ourselves and call us. Call management and their systematization will allow you to use your time more productively.

Our solutions can manage your entire company's telephony as well as your personal communications very efficiently. What is management? How can I set up a group of phones to work in the same mode, obeying the same rules?

To answer this question, it is necessary to determine the priorities that you consider the most important in your work or personally for yourself in connection. Agree if the company is young and it is important for it not to lose a single contact, client and call, it is necessary to appreciate any incoming call distribute to a larger number of employees, leave all unanswered calls in the database (CRM) data.

But when a company has already developed a certain circle of clients, it is more important for it to work with an existing circle of clientele, calls from old clients should have a higher priority.

CRM+server allows you to configure several telephones to one telephone number, all calls incoming to the company will be received by several people in turn or simultaneously. With this mode of operation of a multi-channel telephone number, provided there are a sufficient number of operators, all calls will be accepted. Maintaining a database of calls additional control of the quality of service.

Intelligent phone call landing system.

Sitting at the table and waiting for a call is a very difficult job, with a small traffic of phone calls, it is convenient to set up a queue of phone calls with the ability to record all the phone numbers that called the company number. Making it easier than you think! 24 hours a day, of which we are at work for 8 hours, not counting lunch, there are weekends and holidays. The rules should be different during working hours and outside working hours. There are phone numbers listed in the database as important clients, the call from which should come to a specific manager or leader.

Program cloud PBX allows you to take into account: the number of the caller, the time of the call, the availability of free operators. The application of the established rules will save time on call processing and improve the quality of service. Use all phones that are available: IP phone, analog telephone, smartphone, laptop, computer.

We solve 99% of all business tasks, combine the convenience of a mobile phone and the capabilities of a single company phone number.

Virtual PBX functionality

Virtual PBX canmos is a modern, efficient solution for working with calls. Consider its main functions and capabilities:

• creation of groups of users who perform similar or identical duties;
• acceptance of calls from any numbers, from any countries, and any cities;
• provision of group calls with the possibility of forwarding to external lines, mobile phones both automatically and manually;
• intelligent forwarding depending on the number of the caller and the time of the call;
• redirecting calls to the necessary operators and managers;
• automatic call distribution;
• use of multichannel numbers, one number can have up to 120 incoming communication lines;
• sending notifications about missed calls received after hours or when the workload is too high, creating a waiting menu;
• automatic informing the client about an attempt to dial out after hours, fixing the caller's number;
• voice greetings and answering machines;
• faxes via IP gateway;
• recording and saving conversations;
• maintaining statistics and analytics (who called, when, from where, from what number, how long the conversation lasted, etc.);
• keeping the number even when changing the address of the company;
• integration with other API programs, integration with CRM;
• widgets to the site (call from the site, callback, chat).

Virtual PBX is connected free of charge, there is also no charge for using it subscription fee. All our clients pay only for telephone communication. Virtual PBX is a free solution for office telephony. No need to buy expensive equipment and lay telephone lines, the network has already been created and is located on the operator's server. You connect to it via the Internet or an optical cable laid between the operator and the client's office.

Advantages

Virtual PBX, in addition to ease of use, has a number of important advantages. First of all, this is the high quality of digital telephony, which significantly exceeds analog channels and cellular communication where there is dependence on the environment: walls, basement and sometimes weather conditions can influence. Very important for most users, the economic advantage. No wires, expensive equipment, installation and technical support, free telephone number in the code 499, costs per minute of conversation are also significantly lower than MG by 40%, MN by up to 80%. Choosing a service provider is extremely important when it comes to telephony!